Cindy Hubert, executive director of Advisory Services at APQC, discusses the relationship between change management and knowledge management (KM).
Victor Jimenez's insight:
Ms. Hubert says it well when she states, "When will we finally accept that fact that we are asking people to CHANGE the way they work? Have we really thought about what change means to our organizations? ..."
Most KM practitioners know that the KM discipline, at it's heart, is all about the people in an organization. But how do you know if the people within your organization are ready to adopt a KM implementation (and are ready for Change)?
This seems like a great topic for a 1-hour KM cafe at your local KM interest group gathering!
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