In business, the consequences of failing to properly frame or assess an issue can be dire. Often such a misdiagnosis is the result of not having the right information.
I am always looking for really good articles on listening because that is a foundation skill for working with stories. Today I found another one!
What I like about this article is that it carefully articulates the listening archetypes to avoid. And the author gives plenty of examples in the post.
Maybe you'll find yourself here -- maybe not. I know when I am stressed, I can be an 'Answer Man.'
But just knowing this helps me to slide out of it and move back into attentive/appreciative listening.
Listening is not always easy -- but it is essential. I hope this article -- by focusing on what not to do -- leads us all into taking action on what we need to do.
Via Karen Dietz