KM Insights
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KM Insights
Ideas and insights on knowledge management and more
Curated by Dick Cheuk
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Creating Passionate Users: Conversational writing kicks formal writing's ass

Creating Passionate Users: Conversational writing kicks formal writing's ass | KM Insights | Scoop.it

If you want people to learn and remember what you write, say it conversationally. This isn't just for short informal blog entries and articles, either. We're talking books.

Dick Cheuk's insight:

Conversation is much easier to follow!

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What lessons can KM learn from Minecraft?

What lessons can KM learn from Minecraft? | KM Insights | Scoop.it
Minecraft is a phenomenon.  It has around 40 million paying players worldwide, and probably tens of millions more when you count those using free or pirated versions of the game. Merchandise bearin...
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BroadaInfo's curator insight, March 26, 2015 10:43 PM

An attention-grabbing blog for those familiar with Minecraft and knowledge management.

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Doing the Creative Work the Company Can’t: Part 1 - The Way of the Café

Doing the Creative Work the Company Can’t: Part 1 - The Way of the Café | KM Insights | Scoop.it
“Every revolutionary ends up either by becoming an oppressor or a heretic.” Albert CamusTake a close look at your favorite multinational corporation or research university or government institute.
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How to Guides | Greenes Consulting

How to Guides | Greenes Consulting | KM Insights | Scoop.it
Here are a set of guides to help you apply some of the more common KM practices in your organization. For some you, these will be enough to get you started, especially if you take the time to pause and learn  as you go.
Dick Cheuk's insight:

Some userful guides for KM in easy to read format.

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Lessons From Great Storytellers: LinkedIn Speaker Series with Nancy Duarte

Lessons From Great Storytellers: LinkedIn Speaker Series with Nancy Duarte | KM Insights | Scoop.it
Great ideas can change the world. But, they can only do so when effectively communicated. A powerful story is one of the best ways we can share our world-changing ideas.

Via Stephen Dale
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Stephen Dale's curator insight, January 11, 2014 5:52 AM

Nancy Duart explains the art of storytelling, distilling it down to 3 key points:

 

1. Build a structure to your story. The shape of great communication follows a simple 3 act structure – beginning, middle and end. And, it has an undulating structure moving back and forth from what is to what could be, ending with a new bliss.

2. Understand what will resonate. Great storytellers send signals that resonate with their audience. They talk to audiences at their resonant frequency in a way that moves them. And they make the audience their hero with the goal to move their audience from one state to another through the power of story.

3. Imagine and poetically describe an amazing future. Great storytellers take a step back from their current reality. They declare the future using their prophetic imagination, and craft their words well. Their speeches are expansive and also contemplative, giving their audiences space to dream.

 

Nancy's full presentation can be found at: http://new.ted.com/talks/nancy_duarte_the_secret_structure_of_great_talks

 

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Knowledge Management 10 point checklist

Dick Cheuk's insight:

A good checklist for doing KM.  Just don't rush to do them all at the same time.

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Do the Aunt Bertha test - Cyriel Kortleven

Do the Aunt Bertha test - Cyriel Kortleven | KM Insights | Scoop.it
If you check the definition of jargon on wikipedia, you’ll get a good example of dictionary- jargon: ‘Jargon is the technical terminology or characteristic idiom of a special activity occupational or social group’.
Dick Cheuk's insight:

Knowledge sharing requires a common context and language is a key part of it.

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Infosys - Gamification

Infosys - Gamification | KM Insights | Scoop.it
Dick Cheuk's insight:

It may not directly link to KM but if use properly, gamification can facilitate knowledge sharing and help building trust.

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How to tell a great story, visualized | TED Blog

How to tell a great story, visualized | TED Blog | KM Insights | Scoop.it
Pixar mastermind Andrew Stanton gave a TED Talk called "The clues to a great story." Below, see his golden rules of storytelling, visualized.
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What's wrong with Lessons Learned? Part 3.

What's wrong with Lessons Learned?  Part 3. | KM Insights | Scoop.it
In the last few posts we've been exploring what's wrong with the way we position "lessons learned".  In part one, we looked at the passive problem of people's tendency to focus on the lessons rathe...
Dick Cheuk's insight:

Ambiguity is always a problem for KM: it means different things for different people.

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What's wrong with Lessons Learned? Part 1.

What's wrong with Lessons Learned? Part 1. | KM Insights | Scoop.it
I’m not sure how many parts this series of posts is going to have, but let’s make a start with this one...  1. Lessons learned is a noun.  Learning is a verb. Somewhere along the way, the idea of l...
Dick Cheuk's insight:

The purpose of lessons learnt is to encourage changes and actions.

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9 Video Clips of Business Leaders Sharing Business Stories: Anecdote

9 Video Clips of Business Leaders Sharing Business Stories: Anecdote | KM Insights | Scoop.it
When business leaders start building their business storytelling skills it can help a lot to see how other business leaders tell business stories.
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Competing for effective Knowledge Management

#KM has been  under fire for not been able to click with overall business objectives. This lack of understanding between KM and the organization derives in a handful of actions that target “routina...
Dick Cheuk's insight:

Since organisations still obsess with justifications and values, critical knowledge becomes important for KMers to get over the justification barrier.  Organisations don’t just want their knowledge to create values but they demand significant values.  KM projects that leverage critical knowledge will have a better chance to survive.  The only question left is to locate the critical knowledge.

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Olympic Games Knowledge Management programme supports organisation of the Games

Olympic Games Knowledge Management programme supports organisation of the Games | KM Insights | Scoop.it
Get the latest Olympic News in the build-up to and during the London 2012 Olympics, including headlines from football, swimming, athletics and more.
Dick Cheuk's insight:

Learning-by-doing is a good way to transfer knowledge.  The key is to transform the knowledge to fix its own culture and context.

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Knoco stories: Three styles of Knowledge flow - centre-out, out and in, or multiflow

Knoco stories: Three styles of Knowledge flow - centre-out, out and in, or multiflow | KM Insights | Scoop.it
Dick Cheuk's insight:

There is seldem a one side fit all solution in knowledge managment so that is the value of the knowledge manager which is applied the best solution according to the situation.

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Julie Ekner Koch's curator insight, January 27, 2014 8:07 AM

No good or bad, just different types of knowledge flows....

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18 Easy Conversation Starters For Networking Events

18 Easy Conversation Starters For Networking Events | KM Insights | Scoop.it
One of the hardest things about networking events is getting a conversation going without being awkward. Here are 18+ conversation starters.
Dick Cheuk's insight:

How to start a conversation is an important skill for knowledge manager.  It may sound simple to many people but for introverts like myself, these tips are very useful.

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Knoco stories: "This time it's different" (wrong!)

Knoco stories: "This time it's different" (wrong!) | KM Insights | Scoop.it

Albert Einstein's definition of insanity was "doing the same thing over and over again and expecting different results".

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Seven Tips for Effective Storytelling

Seven Tips for Effective Storytelling | KM Insights | Scoop.it
Best-selling author Malcolm Gladwell popularized the idea that 10,000 hours of practice are necessary to become an expert or master in a chosen field of practice. Our chosen field of practice at do...

Via José Carlos
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Posting Best Practices

Posting Best Practices | KM Insights | Scoop.it
Social media has its own unwritten rules of composition and content. Here are the best practices that work for me.
Be brief. The sweet spot for posts on Google+ and Facebook is two to three
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Thrilled About Knowledge, But Concerned About Sharing?

Thrilled About Knowledge, But Concerned About Sharing? | KM Insights | Scoop.it
In my experience, technology is barely the most common obstacle when it comes to the adoption of a knowledge sharing solution. Talking to a bunch of community/IT/communication managers and other co...
Dick Cheuk's insight:

If people are afraid of sharing their knowledge, that means there is something wrong in the ccompany culture.

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Marie Jeffery's curator insight, December 9, 2013 10:42 AM

Moving from hierarchy to network starts with sharing knowledge.

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Institutionalising Serendipity via Productive Coffee Breaks | Nesta

Inspired by Pedro Medina's discussion of serendipity, Nesta's Randomised Coffee Trials (RCT) initiative responds to Pedro's dual challenge of appreciating the benefits of serendipity and the need to 'build new fishing systems.
Dick Cheuk's insight:

I think this helps people aware of the others and build trust.  All of these help the further of knowledge sharing.

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David Hain's curator insight, November 27, 2013 8:16 AM

Great idea for collaboration.

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What's wrong with Lessons Learned? Part 4.

Over the past two weeks, we’ve looked at three of the inherent weaknesses of “Lessons Learned” and the way the label is perceived:  Passiveness, Negativity and Ambiguity. We will move onto a more p...
Dick Cheuk's insight:

Knowledge is personal and contextual, so do lessons and learning.

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What's wrong with Lessons Learned? Part 2.

What's wrong with Lessons Learned? Part 2. | KM Insights | Scoop.it
What's the connection between Madonna, King Solomon and Louis Vuitton? Tricky one eh? In "Live to tell", Madonna famously stated: "A man can tell a thousand lies I've learned my lesson well..." Kin...
Dick Cheuk's insight:

Lessons can be good and bad but we need to learn from both.

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Knoco stories: 10 corridor conversations that say "KM needs a tune-up"

If you hear any of these statements in the corridors around your organisation, then your Knowledge Management is not working, and needs a thorough investigation!

Dick Cheuk's insight:

To solve a problem, we need to admit there is a problem first.  And here is how.

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Knoco stories: Choosing conversations that work for knowledge sharing

Conversation is widely recognised as the best Knowledge Management tool there is, but the wrong conversation can build barriers to effective knowledge sharing.

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