What matters most for real communication? Our choice of words, our clarity of expression … or is it something deeper? Marshall Rosenberg has dedicated his life to helping people transcend barriers and resolve conflicts through his method of Nonviolent Communication.
With more than 20 years of experience in some of the most difficult arenas, he has learned the art of both speaking and listening—and becoming aware of the underlying needs being expressed in any exchange. Here he reveals one of the essential elements of true, heart-to-heart communication—and the most powerful gift that one person can give to another.
Via Edwin Rutsch