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Just Story It! Biz Storytelling
Growing executive's impact, influence and income through the power of business storytelling                  www.juststoryit.com  619-235-0052
Curated by Karen Dietz
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Appreciative Feedback Takes You [Your Stories] Farther « Breaking Through

Appreciative Feedback Takes You [Your Stories] Farther « Breaking Through | Just Story It! Biz Storytelling | Scoop.it

Thank you Annie Hart for writing this article on this critical component for effective story crafting.

 

Annie is a colleague of mine and this article explains quite nicely about the role of appreciative feedback in crafting your stories.  This is the opposite of critical feedback, which is what we experience 90% of the time.

 

I so appreciate Annie's post because it reveals part of the process for how to craft your stories successfully.

 

For me, here's why appreciative feedback is the key to success. 1) Storytelling is an art form -- regardless of its business applications.  2) When you are crafting your story(ies), you are engaging in a creative act.  3) When you are being creative, you need to be in an environment where your creativity can flourish to produce the best product/story possible.  4) Being in an environment of appreciation, your creativity will flourish and your story will be a thousand times better.

 

Being in an environment of critical feedback means you will protect yourself, modify what you say, hold back, and contain yourself to avoid the pain of being criticized.  Your story will be diminished.  Guaranteed. Good heavens -- life is hard enough! Do we have to subject our story crafting to a hard, harsh and painful process too? All in the name of making us tough?  Yuck. And besides, your story will suck too.

 

How do I know? Because I did the critical feedback thing (isn't that what you are supposed to do?!) and got OK results.  When I experienced the amazing results of using the appreciative feedback process, I've never looked back.  It's been 10 years.  It works fabulously. Powerful stories emerge. Confidence soars. Results happen quickly.

 

There are more ins-and-outs to this process than what I can share here. So my point is -- when you want to craft your business stories, make sure you work with someone trained in appreciative feedback. You will get better results in a shorter amount of time, while spending less money.

 

Thank you to Doug Lipman of Story Dynamics, one of my storytelling teachers, for developing this effective story crafting method for our profession.

 

Good job Annie.  Go read her article to get the full story! 

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8 Great Examples of Nonprofit Storytelling

8 Great Examples of Nonprofit Storytelling | Just Story It! Biz Storytelling | Scoop.it

Here are various examples of what the author is calling visual storytelling or digital storytelling.  Well...a few are stories (some are better than others) and others are examples of sophisticated messaging.  Even though they are non-profit products, they are very instructional for businesses.

 

Unfortunately I'm traveling and trying to watch these on a slow wireless network.  It is very frustrating. So I'm not able to do a thorough review as possible.

 

But watch these videos and tell me what you think about them by leaving your comments below.

 

Is the video an actual story or sophisticated messaging (which can be very clever and powerful in its own right)?

 

If an actual story is being told then does it have the following?

  1. Beginning, middle, end,
  2. Aperson you can identify with
  3. A challenge/problem to overcome
  4. Overcoming the challenge/problem,
  5. Key message at the end that moves you to some sort of action
  6. Is the story effective with a strong ending?

Oh, I almost forgot -- at the end of the article is a great list of resources and tutorials to help ANY business or non-profit in creating digital stories.  So go grab that list.

 

I'm looking forward to your comments!

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Ideas That Are Shaping Marketing – Gamification, Transmedia and CDJ

Ideas That Are Shaping Marketing – Gamification, Transmedia and CDJ | Just Story It! Biz Storytelling | Scoop.it
Marketing Innovation or Hype? Marketing for many seems to be a dark art particularly when it comes down to understanding branding.

 

I love this article because it really brings clarity to the hype surrounding marketing and transmedia storytelling.  And it includes a nice piece on customer journey maps.

 

Gamification, transmedia narratives, and customer journey maps all have storytelling and storytelling skills at their heart. The authors talks about the dynamic process of storytelling that is informing marketing these days. And this article points to another convergence that is happening with storytelling, marketing, understanding customers, and technology tools for story sharing.

 

What is missing from the article is a discussion about the needed storytelling skills that professionals working in these areas need to have to be successful. Hmmm -- seems like that's a post I need to create :)

 

But go read this article for ideas and examples about this convergence -- it's our present and our future.

 

Thanks to Digital Rocking Chair @D_RockingChair for originally sharing this article.


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Even Technology Companies Know the Future of Advertising Is Storytelling

Even Technology Companies Know the Future of Advertising Is Storytelling | Just Story It! Biz Storytelling | Scoop.it
The next wave of mega-growth will not stem from a new algorithm or new digital video compression mechanism. Rather it will come from the advancement of the classic art of storytelling.

 

Storytelling's popularity continues to grow in various business sectors, as this article clearly states. I love the points it makes about how companies today are waking up to the power of storytelling in both strategic thinking and tactical skills for marketing, branding, and advertising.  Good points are also made about storytelling as a 'pull' not 'push' medium, and that people remember not the products/services you are selling, but the stories around them.

 

Now I wonder, of all the people listed at this conference talking about storytelling, how many have actually been trained in oral storytelling skills?

 

Not many, I bet.  To get the results you want, with less effort, don't bumble around in the dark -- get trained by professionals trained in oral storytelling skills!  Why oral storytelling skills?  It's the gold standard in story training for businesses, building the needed listening, evoking, crafting, and telling skills. From there, add training in presentation skills, digital storytelling, brand storytelling, etc.

 

OK -- enough of my soap box :).  Go read the article and get clued into the future of advertising.  And get ideas about how you can bring stories more into your marketing efforts.

 

Thanks to Gregg Morris @greggvm for sharing this article with me!


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Visual Language -- New Converging Forms of Storytelling

Visual Language -- New Converging Forms of Storytelling | Just Story It! Biz Storytelling | Scoop.it

Go to the URL listed below and download your free copy of this paper from Stanford Univ. on "Visual Language and Converging Technologies in the Next 10-15 Years."

 

http://www.stanford.edu/~rhorn/a/recent/artclNSFVisualLangv.pdf 

 

It's a fairly easy read as academic articles go (and short!).  What I like about it are the cool points the authors make about how we are developing a visual-verbal language, and the nifty diagram showing how all kinds of different visual vocabularies from different fields are converging together. 

 

It was written in 2001 so you are probably wondering why the heck I'm including it here.  It's because it seems the predictions have come true!

 

What does this mean for our business stories?  1) Understand how visual -verbal language works, and then 2) pick your visual vocabularies to share your stories and get your points across.  Read on for insights into how this convergence into a visual-verbal language is continuing to affect our future thinking, learning, knowledge retention, storytelling, and human potential.

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Presentation Zen: Steve Jobs on marketing & identifying your core values

Presentation Zen: Steve Jobs on marketing & identifying your core values | Just Story It! Biz Storytelling | Scoop.it
Steve Jobs had a talent for identifying what was important and what was not, and having the courage to toss what he felt was the nonessential. We see this reflected in the Apple line of products and in the Apple...

 

What an awesome video a great presentation by Steve Jobs on what marketing is really all about -- sharing your story.  Here he explains what he means by that, and how clarity about your business values leads to clarity about your story and how to tell it.

 

This is a gem of a video with inspiration and insights for us all.  Read the brief intro and watch the video.  Then write down ideas for how to tell your story better.

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The Power of Transmedia - Brands Become Stories & People Become Storytellers

The Power of Transmedia - Brands Become Stories & People Become Storytellers | Just Story It! Biz Storytelling | Scoop.it

 

"This piece was selected and curated by JanLGordon covering "Storytelling, Social Media and Beyond" on Scoopit.

 

The Social Media Brandsphere is a new collaboration between Brian Solis and JESS3. The Brandsphere explores how brand storytelling can cross different communication mediums.

 

Amazing project, lots of information that will show you how brands are using storytelling, to engage their audience on different media channels where they connect and fold them into the narrative and so much more.

 

In any given network, brands can invest in digital assets that span five media landscapes.

 

Take a look at this infographic created by:

 

Randy Krum President of InfoNewt

 

Data Visualization, Infographic Design, Visual Thinking, Product Development and Marketing professional fascinated by good infographics.

 

**Always looking for better ways to get the point across."

 

If you want to know more about Transmedia Storytelling and how it might apply for your business, visit Transmedia: Storytelling For The Digital Age at http://www.scoop.it/t/transmedia-storytelling-for-the-digital-age

 

http://www.coolinfographics.com/blog/2011/10/5/social-media-brandsphere.html


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Storytelling in Business -- Change Your Story

Storytelling in Business -- Change Your Story | Just Story It! Biz Storytelling | Scoop.it
This article explains the importance of storytelling in the workplace and suggests ways to build awareness of your own story. (I see so many negative stories out there. Be careful how you talk about your opportunities.

 

Here's what I like about this article -- it's pointing out the fact that the stories we tell about our business define us.  Not getting the results you want?  Find a new (and still authentic) story to share.  

 

One single story that stereotypes a business is not written in stone.  Any business, any group, any person is a complex of stories.  If you are not happy with the story that you are telling about your business, or that others are telling about your business, start promoting a different story.

 

This article gets us thinking about the opportunity and perhaps our next action steps.

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Speak & Deliver - A Public Speaking Blog For the Speaking Public: Are You Storytelling Challenged?

Speak & Deliver - A Public Speaking Blog For the Speaking Public: Are You Storytelling Challenged? | Just Story It! Biz Storytelling | Scoop.it
Speak & Deliver - A Public Speaking Blog For the Speaking Public: Are You Storytelling Challenged?

 

This article is for anyone who wants to improve their storytelling.  What I really like about the post is that the author takes a statement -- "Persistence is the key to success" -- and then shows how to make it into a progressively better story. It is very well done.

 

Here's the one piece I would add:  there is another way to structure the story.  Instead of giving the statement at the very beginning of the story, just launch into it.  Then at the end, say something to the effect of "And what I (and my daughter) learned from this is that persistence is the key to success."  That way you are not telegraphing the end of the story before actually sharing it.

 

But either method will work, depending on how the entire presentation is constructed. Enjoy turning those statements into compelling stories to share! 

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Storytelling in Design

Storytelling in Design | Just Story It! Biz Storytelling | Scoop.it

“Design is not just the way a product or a website may look – design is the product in its entire form, and a big part of that is its story.”

 

In our businesses, some would argue that almost everything we do is based in design.  Certainly our product/service development is a design process.  So is our marketing and branding.  

 

Here's a delightful post about how business activities, design, and storytelling interconnect.  It's a powerful way to think about your business and creating success.

 

Fellow curator Gregg Morris clued me into this article.  Thanks Gregg!


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The Role of Mobile in the Transmedia Brand Narrative

The Role of Mobile in the Transmedia Brand Narrative | Just Story It! Biz Storytelling | Scoop.it

"Aware of location, sensitive to time, and ever connected, the mobile medium delivers contextual relevance to brand communications and allows marketers to truly engage consumers in the moment."

 

I like that this article summarizes how to think more creatively about sharing your stories across different media -- and how marketing on mobile phones demands another layer of creative thinking.

 

I'm still digesting all the ideas I'm getting from reading this article, and I know it will take me awhile to figure out exactly what steps I want to take in sharing my brand story in a mobile environment.  I hope this article stimulates your thinking in the same way!


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Fan engagement at Starbucks and Dunkin’ Donuts [No Stories?]

Fan engagement at Starbucks and Dunkin’ Donuts [No Stories?] | Just Story It! Biz Storytelling | Scoop.it
In the previous post, I wrote that Dunkin’ Donuts seems to do better than Starbucks at engaging their fan community.  Let’s look at why. As a regular visitor to Starbuck’s Facebook page, and a subscriber to their emails, I am often puzzled...


THE ORIGINAL LINK IS BROKEN! HERE'S THE NEW ONE: http://www.johnsadowsky.com/fan-engagement-at-starbucks-and-dunkin%E2%80%99-donuts/ 

 

Here's a quick article about the repercussions for Starbucks and Dunkin' Donuts due to their lack of stories in their marketing.

 

Take note all!  The author shares some great ideas for the kinds of stories to be including in your emails, branding efforts, blogging, websites, and social media marketing.

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The Storytelling Process

The Storytelling Process | Just Story It! Biz Storytelling | Scoop.it
The greatest brands are all great stories, they are based on fundamental human truths around creativity, heroism, family, happiness and ...

 

If you work in a large organization and want to bring storytelling in for marketing, branding, sales, leadership development, knowledge management, and the like, then grab this article.  The author articulates a strategy and process for introducing and implementing story projects successfully.

 

I trust this article will help you move your corporate story programs forward!

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25 Things You Should Know About Storytelling | Digital Delights for Learners | Scoop.it

25 Things You Should Know About Storytelling | Digital Delights for Learners | Scoop.it | Just Story It! Biz Storytelling | Scoop.it
25 Things You Should Know About Storytelling | @scoopit http://t.co/dUmfmkx9...

 

I love this sometimes irreverent list of things about storytelling that EVERYONE needs to know.  Some will be familiar, some will surprise you, and some will make you laugh.

 

I chose this article because in a lot of posts about business storytelling, the language gets kind of clinical -- discussions of structure, elements, lists of stuff to do or not to do, advice about this or that.  

 

All of this is valuable, but this article gives us insights into storytelling as an art form, perhaps gets us thinking about our stories in some new ways, and does so in a very engaging way.

 

Read this list, gain some insights, and go have fun!

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7 Deadly Sins of Business Storytelling

7 Deadly Sins of Business Storytelling | Just Story It! Biz Storytelling | Scoop.it
When it comes to persuasion, companies traditionally appeal to left side of the brain, using logic and reason.

 

I like this article -- it's a short list of what to avoid when crafting your business stories.  And there's plenty of advice on what you do want to do, along with a few examples.

 

Keep this list in your back pocket to avoid these 7 deadlyn sins!

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Telling Your Story Like Steve Jobs

Telling Your Story Like Steve Jobs | Just Story It! Biz Storytelling | Scoop.it
This post explores four storytelling lessons we can learn from the great storyteller himself, Steve Jobs, as a way to improve our fundraising efforts.

 

What a nice, brief but wonderfully concise review of how Steve Jobs told stories.  Take the 4 lessons here and start crafting your compelling stories and building loyal fans.

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Digital Storytelling- It is not about the Tools...It's about the Skills | Flickr - Photo Sharing!

Digital Storytelling- It is not about the Tools...It's about the Skills | Flickr - Photo Sharing! | Just Story It! Biz Storytelling | Scoop.it
Digital Storytelling- It is not about the Tools...It's about the Skills...

 

Well, I think this visual says it all!  

 

I posted this because many companies creating digital storytelling focus on the technology, not on the valuable skills required to create a digital story. And they are often not thinking strategically about storytelling with their client (all the required story prep, training, and evoking skills needed) in order to make the project successful.

 

Certainly the technology is seductive.  Yet this visual is a terrific reminder of what really makes digital storytelling work!

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Masterclass 36: Seven essential tools for visual storytelling | Multimedia Journalism

Masterclass 36: Seven essential tools for visual storytelling | Multimedia Journalism | Just Story It! Biz Storytelling | Scoop.it

This is a quick video and a short list of digital tools for telling stories.  Think more like being a citizen reporter creating your biz stories or customer stories on the fly than a film maker with these tools.  

What I like about the list is that it shares tools for capturing stories (yours or someone else's) on your phone.  It also lists tools that quickly create timelines or maps for your stories.

 

Go have fun and share with me your results!

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Social Media & The Art of Storytelling.

Social Media & The Art of Storytelling. | Just Story It! Biz Storytelling | Scoop.it
This was inspired by a recent conversation I had as part of the IAB’s MIXX Spotlight Series during Advertising Week 8. UPDATE: This post is dedicated to Steve Jobs, my biggest storytelling inspiration.

 

OK -- I've posted this article because it is a perfect example of some of the gobbly-gook about there about 'the new storytelling' or the 'reinvention of storytelling' that's happening in the realm of social media and multiple digital platforms.

 

This article contains very confused thinking about story structure and the dynamic process of sharing stories.  Here's what I posted on Facebook as a response to the author:

 

"Well, you've made some good points about how branders need to move their thinking from traditional branding activities to new ways of thinking about branding via social media and the multiple digital platforms we have today.

 

However, there is a distinct difference between the structure of a story, and the dynamic process of storytelling. And our way of thinking about linear storytelling (both in structure & process) reflects our culture's mental construct of linear time that is not necessarily shared by other cultures.

 

It seems most people in this field [branding, social media] are totally unaware about the non-linear nature of how stories move between people, across groups and cultures which folklorists and anthropologists have understood for 40 years.

 

The more branding professionals have training in the dynamic processes of storytelling, and get wise about cultural mental constructs, the more they will understand how to move ahead more clearly."

 

For additional clear thinking on this topic, read the related article, "Transmedia Storytelling is Bullshit..." by Mike Jones on this same page.

 

In the end: many marketing and branding professionals are bumping around in the dark, declaring all kinds of hype about storytelling, think they are making earth-shattering discoveries about storytelling, and believe they are inventing new storytelling.  Hmmmmmm -- maybe yes, most likely not.  

 

I think folklorists, anthropologists, storytellers and marketing/branding professionals all need to get in the same room sometime to work these issues out and get inspired together about the future of storytelling.

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Video-Commerce.org » Transmedia and the Art of Brand Storytelling

Video-Commerce.org » Transmedia and the Art of Brand Storytelling | Just Story It! Biz Storytelling | Scoop.it

I like this article for several reasons:

1.  There are great examples of how to re-think your business into a compelling brand statement

2.  The video from Snapple explains the steps they took to creatively engage their customers

 

Both points engage storytelling. Redefining your business into a compelling brand statment generates tons of ideas for stories to share about your business.  And the steps Snapple went through to engage their customers includes both storytelling and aspects of gaming -- both very powerful.

 

No matter what the size of your business is -- even if you are a non-profit -- there are lessons to take home here.

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The Arc of Storytelling by Bobette Buster

The Arc of Storytelling by Bobette Buster | Just Story It! Biz Storytelling | Scoop.it

Run, don't walk to watch this incredibly inspiring video about what we are all searching for in our storytelling.

 

Even though Bobette Buster is speaking about the entertainment industry, her words are incredibly important to anyone who is crafting and sharing their business stories.

 

Bobette talks about the most powerful stories (and this applies to our biz stories) being ones showing transformation, becoming fully alive, and offering hope. When we think about stories in marketing/branding we often forget these fundamentals.  The majority of 'business story' videos I watch these days totally miss these themes and end up being more like digital brochures than real compelling stories that build a growing cadre of loyal customers.

 

But think about this for businesses:  a founding story of an organization is often about being faced with a challenge and overcoming it -- that is showing transformation and offering hope to others.

 

Business stories about people (customers/staff) and the obstacles they've overcome + the results produced offer the same messages.

 

I could go on and on.  It's better to just watch the 15 minute video. Bobette talked 2 years ago at the Storytelling in Organization's Special Interest Group (SIO SIG) and was masterful.  The book "The Uses of Enchantment" she cites was a textbook in my PhD program.  I'm currently reading "Inside Story: The Power of the Transformative Arc" and it dovetails nicely with Bobette's talk.  I hope you get inspired and lots of ideas by watching this.

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Ten Tips for Using Props in a Presentation

Ten Tips for Using Props in a Presentation | Just Story It! Biz Storytelling | Scoop.it
In my previous post, I looked at some of the ways in which a prop can add some real value to a presentation. In this post, I want to give some suggestions when it comes to using props.

To this e...

 

This is a good article with some great tips.

 

Props are not always necessary when sharing your story -- whether in a formal presentation or during an informal sales call.  I've known dozens of world class business storytellers who never use props.  So don't feel as if you HAVE to use them.

 

But they certainly can be effective when used properly.  So go read this article on tips for how to incorporate props when sharing your stories!

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A look at Mercedes visual storytelling print ad series

A look at Mercedes visual storytelling print ad series | Just Story It! Biz Storytelling | Scoop.it
Mercedes Benz launched a new print ad series in 2011 that is all about visual storytelling. The ads are both about the buyers and the cars.

 

OK -- I'm going to be nit-picky here and say that while I absolutely love these graphics, what Merecedes Benz is doing here is producing STORY TRIGGERS, not visual stories.

 

So these are not examples of visual storytelling (a series of images that actually tell a story), but they are story triggers -- images that trigger stories within the minds of the viewers.

 

I was so captivated by the visuals themselves that at first I couldn't even figure out what part of 'story' was happening here, or why Mercedes was doing this as an ad campaign.  Then I finally saw the Mercedes logo on the lower right corner and got it.

 

Go view the visuals and read the comments from others.  The ad campaign seems to be working!

 

The lesson here: know what you are doing.  Know the difference between visual storytelling and story triggers.  You will have more control over the medium and it will only help you get better at successfully sharing your stories and experiencing the results you desire.

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The ingredients of a great story

The ingredients of a great story | Just Story It! Biz Storytelling | Scoop.it
You need to tell your unique story. So what are the key ingredients? Developing your “behind-the-scenes” story is one of the most powerful and valuable things you can do for ...

 

There is all kinds of advice on how to create a compelling business story and I like what the author has to say here.

 

Usually story crafting advice focuses on elements: beginning, middle, end, protagonist, conflict, drama, transitions, etc.

 

What I like about Robert Clay's article is that there is a lot of focus on how to craft the story so it creates a desired effect.  It's about what you want the story to be doing for you.  That's different than satisfying a laundry list of elements.

 

So go read this article to gain new insights and become better at your business storytelling.

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Experience Economy and storytelling - new ways in the branding process

Experience Economy and storytelling - new ways in the branding process | Just Story It! Biz Storytelling | Scoop.it

Which is the main purpose of “experience economy”? The most important result of this new way of branding is that the customer’s emotions and senses are influenced. the customers are involved and actively participate into this new type of relationship. Through this the customer is invited to make use of all his five senses. the sixth one being represented by the atmosphere, the feelings that are created.

 

The story telling is considered to be another strategic tool in the branding process, a concrete rhetorical tool. It can be described by the emotional involvement, the experience, the corporate branding and spirit and also the recognition of the products/services. It can be used when products are alike and there is a need for differentiation, and also when the price or the quality of the offers are not enough and there must be something else in order to engage the customer. The storytelling can be a very powerful way to illustrate the value of your products/services.

 

The words above are from the article.  I like this piece because it hooks the significant of storytelling and branding into our present-day experience economy. We know stories capture listener's imaginations.  Stories also provide listeners with an experience.  So read this article for more insights around creating effective business stories.

 

Thanks Gregg Morris for this article!


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