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All the best info on storytelling to lead and grow your biz
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True Stories, Honest Lies: Storytelling in a suit: the art and craft of business storytelling

True Stories, Honest Lies: Storytelling in a suit: the art and craft of business storytelling | Just Story It | Scoop.it

"Organizational storytelling is quite different from our usual model of storytelling and yet surprisingly similar. As storytellers know, when you “story” something, you give it life and depth and meaning. This is true in organizations, as well. Storying a company, a process or a product humanizes it – in a way that a memo or spreadsheet does not – and thus extends ownership throughout the organization or community. The story itself actually becomes a deliverable, a product, alive and vital to the audience, whoever they may be.  But it’s not always a simple process."

 

As I was reading this post I was saying to myself, "Yep -- been there, done that!" and "Oh yeah, I remember when something similar happened to me!" I love this article by colleague Laura Packer because she not only talks about her adventures in organizational storytelling, she is also educating others about the skills and talents required on the part of business story professionals for successful engagements.  

 

This is also teaching companies about how to hire quality org story consultants.  Too often businesses are quite cavalier in their attitude toward storytelling, thinking any consultant or facilitator can do this kind of work.  Not so -- it requires training in the dynamics of storytelling in addition to training in organizational development.  And, oh, by the way -- as valuable as Appreciative Inquiry is, it is not the be-all and end-all of organizational storytelling.

 

This kind of post is sorely needed in our field and I hope other practitioners will add their voices and experiences to Laura's.

 

Different organizational applications for stories and storytelling require different processes and skills.  With posts like Laura's we will continue to educate companies about the care, feeding, facilitation, dynamics, and applications of org storytelling.  And we will continue to build quality standards into our professional practice.

 

Thank you Gregg Morris @greggvm for bringing this article to my attention.


Via Gregg Morris
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The One Conversational Tool That Will Make You Better At Absolutely Everything (Evoking Stories)

The One Conversational Tool That Will Make You Better At Absolutely  Everything (Evoking Stories) | Just Story It | Scoop.it
Ask yourself: If you could interview like Walter Cronkite, would you get more value from your meetings? Would your mentors become more valuable?
Karen Dietz's insight:

In the biz story world, storytelling is only half the game. In fact the game DOES NOT start with storytelling, but with 2 other steps before that:

  1. listening
  2. asking the right question


I've curated some really great articles on listening so go grab those when you get a chance (use the Filter tab near the top on the left).


I find very few articles however on the Art Of The Question -- which is how to evoke stories in others.


Why would you want to evoke stories? For engagement, research, leadership, innovation, etc. Here's a good article about why we need to focus on crafting great questions: http://www.fastcompany.com/3005979/crowdsourcing-your-way-more-effective-leadership 


In my work with clients, I often spent quite a bit of time training them on the art of the question so they can move their projects forward.


What I like about this article on The One Conversational Tool is that it gives us examples of really rotten questions, and how to restate those into really awesome questions.


In the practice of evoking stories, we typically fall back on the tried and true: "Tell me about a time when ..." "Tell me what happened ...", etc.  


But this article comes up with a few other questions to evoke stories that are just as good. Just a quick FYI -- some of the questions posed will gain you flat-out opinions, but could then lead to a story.


So craft and practice your story evoking questions. Game on!


This review was written by Karen Dietz for her curated content on business storytelling atwww.scoop.it/t/just-story-it

corneja's comment, February 21, 6:08 PM
Thanks a lot!
Karen Dietz's comment, February 21, 8:07 PM
You are welcome! Have a wonderful day.
streetsmartprof's curator insight, February 28, 9:25 AM

How many of your customer facing people are trained to be able to ask the right questions to get the whole story before we jump in and state our "opinions" of what is going on.

 

Whether in sales and/or technical support, one of the worst things we can do is "tell" a customer where they are at. We do not know without asking questions first. Remember the saying, "There is more to the story than meets the eye".

 

NOTE: Read the input from Karen Dietz on how using questions helps to "evoke the customer's story". http://sco.lt/6wO3QP