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Scooped by Karen Dietz onto Just Story It |
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Hey Leaders! Listening Isn't Easy, But It's Essential Information Management (blog) However, in working with leaders at all levels striving to strengthen their performance, listening skills aren't an issue some of the time; they are an issue nearly...
Periodically I run across an article about listening skills that is really good. This is one -- and can apply to anyone.
Effective or deep listening is the FIRST skill to build in effective storytelling. Leaders are particularly prone to focus on "telling" and not listening.
I like how this article talks about listening and the traps we fall into. And I like the practical advice offered, along with a fun exercise to do to hone your listening skills.
I'm in a workshop all week but am going to do the activity today to see what I can learn! Should be fun :)
Try it out yourself and let me know how it goes!
This reveiw was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it
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After two months of use, we’ve learned to our sorrow that EMRs don’t tell us stories that make cognitive sense. For years we've suffered from 'death by PowerPoint' as people's thinking and experience was forced into this limited computerized framework for transfering knowledge. Now physicians are facing a similar problem. That's because we think of knowledge as discrete pieces of information instead of knowing that knowledge is best conveyed through stories and rich media imbedded with layered meanings. Oh, when will we learn? Patients ARE stories. You would think that with all the work going on in storytelling these days (social media, marketing, branding, sales, leadership, agile software development, architecture, education, training, teamwork, and other business applications) someone somewhere would get the idea that Electronic Medical Records (EMR) should allow for story capture. Oh well. OK, I'll get off my soap box now. To really understand the beauty and the warts of EMR and its connection to storytelling, read this article. Maybe you'll be the one with the breakthrough idea and be the next mega-millionare for solving this problem! Delete the scoop?
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Karen's insights say it well.
Are you just hearing others or truly listening to others?