 Your new post is loading...
|
Scooped by
Karen Dietz
|
It's a necessary prerequisite for persuasion. (Good post on how to understand another's point of view.
|
|
Scooped by
Karen Dietz
|
Moving beyond just hearing, to listening is an important skill to refine.
|
|
Scooped by
Karen Dietz
|
Hey Leaders! Listening Isn't Easy, But It's Essential Information Management (blog) However, in working with leaders at all levels striving to strengthen their performance, listening skills aren't an issue some of the time; they are an issue nearly...
What is this ability to step into someone else’s shoes? To imagine how they feel - and to hurt for them or be happy for them? Host Frank Stasio is joined by a panel of experts to discuss empathy, the trait that makes us uniquely human. Lasana Harris is an assistant professor in psychology and neuroscience at Duke University; Jesse Prinz is a Distinguished Professor of philosophy at the Graduate Center of the City University of New York; Pate Skene is an associate professor of neurobiology at Duke University and a second year law student; and Ralph Savarese is an associate professor of English at Grinnell College, a Duke Humanities Writ Large Fellow, and the author of “Reasonable People: A Memoir of Autism and Adoption”
Via Edwin Rutsch, David Hain, JLAndrianarisoa, donhornsby
|
|
Scooped by
Karen Dietz
|
"In our digital world, we encounter more and more noise and auditory barrage, that’s why Julian Treasure says that: “We are losing our listening.” Con...
|
|
Scooped by
Karen Dietz
|
The root cause of organizational dysfunction is often distance — the distance between leaders who communicate in a top-down fashion and employees who develop a sense of estrangement from those leaders.
Here is a quick read with some powerful points to make: leaders fall short as communicators, yet following these tips will help set leaders on the right path to connecting, engaging with, and moving people.
Now that sounds pretty one-sided but here's the truth that this article also conveys -- if you follow the author's advice, you will be just as changed by the stories you hear as by the stories you tell.
That's where the magic of stories lay -- within the story sharing. If you use the principles in this article (listening more & better, small groups, show trust, authenticity), you will close that leadership gap and be as deeply affected by the process as your ability to deeply affect others.
Hmmmm -- now that's something to think about! Are you game?
This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it
|
|
Scooped by
Karen Dietz
|
What we discovered was that neither the Yale nor the Harvard study actually exists. There is no evidence that the studies took place and no papers were ever published. Yet the "goal-setting to-money" study is a particularly imperishable business myth that has circulated for several decades. It persists despite sound debunking efforts on the part of entities such as Fast Company, which conducted an in-depth investigation of the myth in 1996.
Here's an interesting piece about phantom research, business mythology, and evaluating the research stories we hear.
It's a good and interesting read -- not so much about being skeptical, but questioning and thinking carefully about research that is presented to us, particularly when it is imbedded within a story.
No question -- it's a tricky dance. The best way to convey data is through a story -- doing so builds trust credibility, believability, and emotional connection. The easiest way to manipulate and skew research is through the stories you tell about it.
What to do? Obviously for the teller it is to represent the research accurately. In presentations when I talk about story research, I always offer the original research up for review for any listener who wants it.
For the listener, it's to check the research you hear about. Don't accept it unquestioningly. Ask for the original document.
Now go read the article to discover what popular biz myth was busted!
|
|
Scooped by
Karen Dietz
|
A story provides context; it transports the listener to a different place. Instead of discussing the facts about a topic, a story can transport a learner into an environment where those facts are actually being applied. Stories give meaning and context to what otherwise might just be information.
Whether you are an entreprenuer, business owner, or senior executive, you are constantly educating your clients/customers and staff.
Almost every single business I work with we end up working on using stories to educate staff about best practices and change, and/or using stories to educate consumers/clients on how to best use their products or services. This is always the crux of the matter -- the whole reason for our working together.
CEO should stand for 'Chief Educating Officer.'
If we use the lense of 'education' and 'learning' to view our business activities, the case for storytelling becomes obvious -- because using stories to transfer knowledge and wisdom is the best tool avaible.
I like this article because it helps connect the dots between learning and storytelling in ways that allow us to take business stories out of the training room. Especially when the author makes the point that "There are lots of ways to incorporate storytelling into learning, and it’s not always ‘telling a story’. Many times, the stories we need for those activities are available from the learners [customers, clients, staff] themselves."
When we shift our thinking about our businss function being one of education and learning, you open up a world of possibilities for biz storytelling.
|
|
Scooped by
Karen Dietz
|
Listening is a skill that all marketers must develop.
Here's another great read on developing listening skills (absolutely essential for story skills & growing your business) -- with 5 exercises to do.
Have fun!
|
|
Scooped by
Karen Dietz
|
Storytellers listen to their audiences while they tell their stories and shape the tale to meet the needs of the audience. It’s a relationship, a dance, not just a rote performance.
I love these words by colleague Laura Packer as she writes in her blog on organizational storytelling. Once again, this article is a powerful reminder of the power of listening and it being the first skill a good storyteller develops.
There are great storytellers and awful storytellers. The difference between the two is the ability to listen.
Read this article for terrific insights for businesses on listening skills.
|
|
Scooped by
Karen Dietz
|
Ever wonder what it would be like to remain quiet for an entire week? Not just less talking. I mean no talking. Total silence. It’s a bit scary, no?
Ahhhhh, the power of silence! Most people are so focused on telling their biz stories that they forget to master the art of silence in storytelling.
This article is a good reminder to us all -- about what silence can do for us, and to not be afraid of adding silences into our story sharing.
Read this post for some great insights.
|
|
Scooped by
Karen Dietz
|
Here's what I love about this article: it actually gives us a measure for our listening activities versus talking. Why is this important? Because the first skill to build in becoming a compelling business storyteller is listening! Storytelling is a pull technology and listening is critical to that dynamic. Talking is a push technology and will only take you so far. But how much listening do we need to do? Read this great post by Jack Springman to find out.
|
|
Scooped by
Karen Dietz
|
Related posts:Digital Learning Commons hosting 2 Community Engagement & Storytelling Workshops with Special Guest Barbara Ganley The Digital Learning Commons is extremely excited to be hosting... Hey -- if you can go hear Barbara talk, then share with us how it went. For the rest of us, I love the graphic that's posted displaying the interlocking dimensions of effective storytelling -- it really tells the story of storytelling. Keep this graphic in your back pocket to remind you about how these 3 elements intertwine as your share your business stories and listen for others.
|
|
|
Scooped by
Karen Dietz
|
Listening Skills are essential in any interpersonal relationship and for all interpersonal communication. Learn about the 10 principles of listening and improve your commuication skills.
"More than ever before, people see through the self-serving tactics and techniques that others use to persuade them." "They don't like being pushed, played or nudged to comply, and they resist and resent agenda-driven influencers." "The alternative is to use real influence to inspire buy-in and commitment." "To invite genuine buy-in and engagement, we need to listen with a strong personal motive to learn and understand." by Mark Goulston and John Ullmen Read more: http://blogs.hbr.org/cs/2013/03/for_real_influence_use_level_f.html
Via Ken Jondahl
|
|
Scooped by
Karen Dietz
|
Content marketers can learn about audience building & engagement from renowned author Robert Munsch. Improve your strategy with tips from a storytelling master!
|
|
Scooped by
Karen Dietz
|
|
|
Scooped by
Karen Dietz
|
It's no secret that good leaders are also good communicators. And the best leaders have learned that effective communication is as much about authenticity as the words they speak and write.
|
|
Scooped by
Karen Dietz
|
After two months of use, we’ve learned to our sorrow that EMRs don’t tell us stories that make cognitive sense.
For years we've suffered from 'death by PowerPoint' as people's thinking and experience was forced into this limited computerized framework for transfering knowledge.
Now physicians are facing a similar problem. That's because we think of knowledge as discrete pieces of information instead of knowing that knowledge is best conveyed through stories and rich media imbedded with layered meanings.
Oh, when will we learn? Patients ARE stories.
You would think that with all the work going on in storytelling these days (social media, marketing, branding, sales, leadership, agile software development, architecture, education, training, teamwork, and other business applications) someone somewhere would get the idea that Electronic Medical Records (EMR) should allow for story capture.
Oh well. OK, I'll get off my soap box now.
To really understand the beauty and the warts of EMR and its connection to storytelling, read this article. Maybe you'll be the one with the breakthrough idea and be the next mega-millionare for solving this problem!
|
|
Scooped by
Karen Dietz
|
In business, the consequences of failing to properly frame or assess an issue can be dire. Often such a misdiagnosis is the result of not having the right information.
I am always looking for really good articles on listening because that is a foundation skill for working with stories. Today I found another one!
What I like about this article is that it carefully articulates the listening archetypes to avoid. And the author gives plenty of examples in the post.
Maybe you'll find yourself here -- maybe not. I know when I am stressed, I can be an 'Answer Man.'
But just knowing this helps me to slide out of it and move back into attentive/appreciative listening.
Listening is not always easy -- but it is essential. I hope this article -- by focusing on what not to do -- leads us all into taking action on what we need to do.
|
|
Scooped by
Karen Dietz
|
Years ago, as a journalist for a national magazine, I had the opportunity to interview music legend Jimmy Buffett. I recently pulled out my interview notes and took a look at what Jimmy told me back then. His key points about storytelling are relevant, even for those of us who tell stories in a more corporate environment than Jimmy does.
What a great but quick article to read that captures all the best reminders for corporate storytelling: listening, characters and have fun.
I like the last one the best :)
Read the article for more Jimmy Buffet insights.
|
|
Scooped by
Karen Dietz
|
Is your business thinking about social analytics?
We know listening is the foundation skill for being able to tell compelling stories (see other articles on listening in this collection). In this article it is now linked to effective marketing and building effective social media strategies.
I like what the author has to say, "Why? Because listening is an ongoing process that is necessary to keep a strategy fresh and competitive. It enables decision-makers to find and better understand opportunities and stakeholders."
Combine your technical listening (analytics) with your person-to-person listening and you've got a winning combination.
Listening well (tech & people) not only informs your marketing strategy, it also allows you to know which story(ies) to tell when, creating even stronger connections with your audiences.
What is your listening strategy for 2012?
|
|
Scooped by
Karen Dietz
|
In this third installment of 12 Skills of the Storyteller, I take up the two key skills of relating to your listeners. This is where the magic happens!
One of the questions I'm asked the most is "How do I read the audience when sharing a story?"
Well, here is a fabulous post by one of my mentors Doug Lipman on just this topic. There are great insights and tips here. Enjoy reading the article and relating to your listeners better!
"Listening is one of the key ingredients of the most successful performers and the downfall of poor performers. This good article provides 6 tips to help you become a better listener." Another set of great points about listening -- the first skill to master in effective storytelling. Is there anything I would add to this list? Only to reiterate that in most conversations we are not really listening -- we are instead having a conversation with ourselves about what we are going to say in response, the piece of advice we are going to give, or the idea we are going to share. When you listen delightedly however, when you are there to listen the best possible 'story' out of someone, your world shifts and real gems emerge. So read this article and practice better listening.
Many thanks to fellow curator Daniel Watson @rhodanmc for this piece.
Via Daniel Watson
|
|
Scooped by
Karen Dietz
|
Objectives
1. Develop stronger active listening skills by capturing and deciphering three channels of information.
2. Synthesize information from multiple channels to draw conclusions and guide c... Here are a series of activities you can download free to improve your story listening skills created by colleague & org story professional Terrence Gargiulo. Why is this important you ask??? Because deepening your listening is the first skill all storytellers develop in order to be able to become compelling storytellers. Improving your listening skills means you will be better able to listen for the story that wants to be told at any time, in any situation; you'll be able to listen better to the audience to see how you need to tell your story at that moment; and deeper listening skills will allow you to more easily discover the key message of your story. So go do these exercises! And thanks Terrence for putting them together.
|
