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Learning To Be A Power Listener | Fast Company

Learning To Be A Power Listener | Fast Company | Just Story It | Scoop.it
In business, the consequences of failing to properly frame or assess an issue can be dire. Often such a misdiagnosis is the result of not having the right information.


I am always looking for really good articles on listening because that is a foundation skill for working with stories.  Today I found another one!


What I like about this article is that it carefully articulates the listening archetypes to avoid.  And the author gives plenty of examples in the post.


Maybe you'll find yourself here -- maybe not. I know when I am stressed, I can be an 'Answer Man.'


But just knowing this helps me to slide out of it and move back into attentive/appreciative listening.


Listening is not always easy -- but it is essential.  I hope this article -- by focusing on what not to do -- leads us all into taking action on what we need to do.

Karen Dietz's comment, March 4, 2012 2:33 PM
Thanks for re-scooping this article Kenneth! Cheers :)
Kenneth Mikkelsen's comment, March 4, 2012 3:37 PM
You're welcome, Karen. I really liked the article. :-)
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Nursing Is Storytelling--Are there words of wisdom here for you too?

Nursing Is Storytelling--Are there words of wisdom here for you too? | Just Story It | Scoop.it
This guest post is by nurse Amy Dixon, who blogs at Creative RN, where it was originally posted on April 30. She attended a writing workshop last summer offered by the CHMP’s program in Narrative W...
Karen Dietz's insight:

This is an unusual post -- but it also reflects a side of business storyteling that rarely gets mentioned. It's the nitty-gritty side of hearing people share their stories.


All compelling stories are made up of conflict, strife, struggle, trouble and the like. It's not a story without it.


Yet the author here reminds us that it might not always be about happy endings -- and this can be just as powerful.


If our business stories are only about the successes or triumphs, are we in some ways denying parts of the soul that inform our humanity? I certainly have personal stories that don't have happy endings, yet they are still powerful for the lessons I learned that I share with others.


Hmmm -- this is a thought provoking article about storytelling. What do you get from it?


This review was written by Karen Dietz for her curated content on business storytelling atwww.scoop.it/t/just-story-it

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Electronic records don’t tell us stories that make cognitive sense

Electronic records don’t tell us stories that make cognitive sense | Just Story It | Scoop.it
After two months of use, we’ve learned to our sorrow that EMRs don’t tell us stories that make cognitive sense.


For years we've suffered from 'death by PowerPoint' as people's thinking and experience was forced into this limited computerized framework for transfering knowledge.


Now physicians are facing a similar problem. That's because we think of knowledge as discrete pieces of information instead of knowing that knowledge is best conveyed through stories and rich media imbedded with layered meanings.


Oh, when will we learn? Patients ARE stories. 


You would think that with all the work going on in storytelling these days (social media, marketing, branding, sales, leadership, agile software development, architecture, education, training, teamwork, and other business applications) someone somewhere would get the idea that Electronic Medical Records (EMR) should allow for story capture.


Oh well. OK, I'll get off my soap box now.


To really understand the beauty and the warts of EMR and its connection to storytelling, read this article. Maybe you'll be the one with the breakthrough idea and be the next mega-millionare for solving this problem!

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