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John Hagel: Resolving the Trust Paradox [re: biz stories]

John Hagel: Resolving the Trust Paradox [re: biz stories] | Just Story It | Scoop.it
I love paradox, as anyone can tell from the name of the research center that I run with John Seely Brown in Silicon Valley – the Center for the Edge. Paradox is basically a puzzle, often juxtaposing two elements that...


This post by John Hagel goes under the category of "Thinking better about biz storytelling."


Sharing stories builds trust. This is a wonderful thing. But as John shares, it's a double-edge sword. Here's the paradox the author discusses: "In a nutshell, here’s the paradox. Everyone thinks that trust is important. Yet, at the same time, trust in individuals and institutions is eroding."


What does this mean to you as you share your business stories? "It turns out that the very practices that helped us to build trust in the past are now contributing to the erosion of trust," says Hagel.


He then discusses new approaches to building trust: vulnerability, will, being forward-looking, and others.


This article is a must read to be able to respond to today's always shifting business landscape. And so can more consciously work with your stories to keep you successful.

Karen Dietz's comment, February 24, 2012 8:47 PM
Thanks for re-scooping this Jan! Glad you liked it. Cheers :)
Karen Dietz's comment, February 26, 2012 11:08 PM
Thanks for re-scooping this Susan! Have a wonderful week :)
Carol Stockall's curator insight, March 12, 12:55 PM

The paradox of trust is that vulnerability is a prerequisite.

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How to Create More Powerful Content Marketing Stories

How to Create More Powerful Content Marketing Stories | Just Story It | Scoop.it

These days, we hear a lot about the fact that content marketers need to be storytellers. Here are tips on how to create powerful content marketing stories.


I've curated this great video before from Chipotle, but it deserves another look. Not only did the company win awards and 7 million views for the video, they also took it a step further and told the story behind making the video. Good for them! Back stories are very powerful. Here's the link to the back story video: http://www.youtube.com/watch?v=AFlbGwAW7rw&feature=relmfu 


And I really like how the author Manya Chylinski talks about the functions stories serve, and how biz or branding stories can have many of these same functions, but with a twist. Your stories are more than entertainment -- they are your authentic voice. You share them to build loyalty, trust, engage with customers, and grow your business.


The author's tips are solid -- but nothing really new. So go watch the video again for a refresher example on effective brand storytelling and the other video as a back-story example!


Thank you fellow curator Giuseppe Mauriello @pinomauriello for finding and sharing this with us!


This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it 

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