Bienvenue dans le monde enchanté de l'expérience client ! Toute l'actualité du design de service, de la voix du client, du marketing sensoriel et expérientiel et du management de l'expérience client. Enjoy !
Where is customer experience on its maturity path and where is it heading? In today's post, I share a summary of Bruce Temkin's keynote on Day 2 of the CXPA Insight Exchange, where he outlines 5 Key Trends of Customer Experience.
Coming up with the best or cheapest product is no longer good enough for global success. Apple, among other companies, has shown that products offering the best user experience are the ones that succeed today.
Sharing your scoops to your social media accounts is a must to distribute your curated content. Not only will it drive traffic and leads through your content, but it will help show your expertise with your followers.
How to integrate my topics' content to my website?
Integrating your curated content to your website or blog will allow you to increase your website visitors’ engagement, boost SEO and acquire new visitors. By redirecting your social media traffic to your website, Scoop.it will also help you generate more qualified traffic and leads from your curation work.
Distributing your curated content through a newsletter is a great way to nurture and engage your email subscribers will developing your traffic and visibility.
Creating engaging newsletters with your curated content is really easy.