IT & BPO in Vietnam
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IT & BPO in Vietnam
With 25-35% growth in 2012, IT is shaping Vietnam's identity in the digital and global economy. How long before the dragon fully raises?
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What is Smartsourcing? #Infographic

What is Smartsourcing? #Infographic | IT & BPO in Vietnam | Scoop.it
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Green Gold: Bamboo and Sustainable Development in Vietnam – Submitted by Wei-ti Chen | SFS Blog

Green Gold: Bamboo and Sustainable Development in Vietnam – Submitted by Wei-ti Chen | SFS Blog | IT & BPO in Vietnam | Scoop.it
Officience's insight:

Hi everyone, as you may know, Officience has launched the bamboo planting project in Phu An - Binh Duong village last year. With the purpose reducing CO2, we are taking steps towards enviromental protection.
#developingVietNam

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IFAD social reporting blog: Learning Route in Vietnam opens to share knowledge and scale up innovation

IFAD social reporting blog: Learning Route in Vietnam opens to share knowledge and scale up innovation | IT & BPO in Vietnam | Scoop.it
Officience's insight:

Hi everyone, how about your weekend? We hope all you guys have a wonderful week for working. 
Please read the link below if you would like to know about learning route in Vietnam opens to share knowledge. 
#developingVietNam

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Shared Value - Officience In VietNam

Shared Value - Officience In VietNam | IT & BPO in Vietnam | Scoop.it
Officience's insight:

(Almost) Everything We Think About Managing Millennials is Wrong. Here's Why:

5. Don’t Do Annual Reviews: Improve Performance Real-time

 If you’re a manager, you may have noticed that your twenty-something employees need plenty of feedback. It’s part of their mind-set, and is honed by a lifetime of immersion in interactive digital technologies. This has had a profound effect on the Net Generation’s mental habits and their way of doing things. They’ve grown up to expect two-way conversation, not lectures from a parent, teacher, or employer. They’re used to constant and quick feedback from friends about everything—their homework, a new gadget, and now, their job.

 The annual performance appraisal, in which the boss tells the underling how he or she rates against corporate objectives, makes little sense for young employees. It’s often a one-way “appraisal”—boss to employee—that usually downplays the employee’s wishes and desires. It happens once a year—long after the performance took place. It rewards or punishes individual performance—not the collaboration that the new workforce treasures. It’s more about compensation and promotions than about improving performance.

     So how do you give feedback to a generation that has an insatiable desire for it? How do you do it in a way that makes sense to people under 30?

There are new software packages, such as Work.com, that offer tools to enable real-time feedback. Instead of waiting an entire year to find out what managers think of them, employees can send out a quick (50 words or less) question to people they trust—a manager, a co-worker sitting in the meeting, even a client, or a supplier. Baby Boomers like me still wonder whether software like this will make our e-mail inboxes overflow with requests for “advice.” But I think managers will stop complaining once they see that employees are using this information to quickly improve their performance.

#sharedvalue #officience


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Shared Value - Officience In VietNam

Shared Value - Officience In VietNam | IT & BPO in Vietnam | Scoop.it
Officience's insight:

(Almost) Everything We Think About Managing Millennials is Wrong. Here's Why:
3. Don’t Manage: Collaborate.
The Dilbertian enterprise is divided into the governors and the governed. At the top is the supreme governor and at the bottom the permanently governed. In between are those that alternate. These bureaucracies are slow. Employees are supervised and isolated in silos where knowledge is not shared.
          Increasingly traditional approaches to supervision and management are not effective. Good managers build teams and engage employees through distributing authority, power, and accountability. A growing number of firms are decentralizing their decision-making function, communicating in a peer-to-peer fashion, and embracing new technologies that empower employees to communicate easily and openly with people inside and outside the firm. In doing so, they are creating a new corporate meritocracy that is sweeping away the hierarchical silos in its path and connecting internal teams to a wealth of external networks
            Collaboration is a two-way street. Work styles, workflow models, workday and workplace parameters, career paths, and professional development offerings should be examined and potentially retooled by organizations to maximize fit with the generational mix of employees.
How could your company move from a supervision model to one of true collaboration?
#sharedvalue  

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Shared Value - Officience In VietNam

Shared Value - Officience In VietNam | IT & BPO in Vietnam | Scoop.it
Officience's insight:

(Almost) Everything We Think About Managing Millennials is Wrong. Here's Why:
1.Don’t Recruit: Initiate Relationships and Engage The Best Talent.

In the old model of human resources, potential new hires were solicited using one-way broadcast advertising methods, such as newspaper classified ads. Today advertising to attract young people is a waste of time and money. Companies can use social media to influence this generation about their company and get to know them.

Old-style job interviews were much like interrogations in which potential employees were grilled on their strengths and weaknesses, knowledge and skills, sometimes being asked to perform tests that are terrible predictors of effectiveness. This approach should be completely revised. Employers who seek to identify, attract, and hire the best talent should see the process as a dialogue.

And starting early, even in high school, companies can use challenges, projects, part-time jobs, internships, summer employment, and the like to get to know the best and brightest. When it’s time to hire them there is no “recruiting” to be done, as you have already engaged the people who you want. It’s simply a boundary change, where you bring your collaborator inside the boundaries of your firm.
#sharedvalue #Officience

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Fact-finding: outsource to add value (Part 1) - Outsource magazine: thought-leadership and outsourcing strategy

Fact-finding: outsource to add value (Part 1) - Outsource magazine: thought-leadership and outsourcing strategy | IT & BPO in Vietnam | Scoop.it
John Halley of iBIC explains the advantages of outsourcing fact-finding for medium and large enterprises...
Officience's insight:

There is an urgent need for medium and large organisations to re-think their fact-finding systems for internal inquiries, complaints and disciplinary investigations. This affects areas such as FCA and other regulatory compliance, employment, health and safety issues, complaints processes, intellectual property protection and the broad range of matters in which the need arises for an organisation to make internal factual determinations.

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The IT Freelance Economy is Growing, But Not at Large Firms

The IT Freelance Economy is Growing, But Not at Large Firms | IT & BPO in Vietnam | Scoop.it
Full-time IT hiring appears to be rising at bigger companies as the economy strengthens
The type of company you work for may have a lot to do with whether you're a full-time employee or a contract worker.
Officience's insight:
Full-time IT hiring appears to be rising at bigger companies as the economy strengthens
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Tricks of the Trade: Outsourcing Dos & Don’ts - Outsource magazine: thought-leadership and outsourcing strategy

Tricks of the Trade: Outsourcing Dos & Don’ts - Outsource magazine: thought-leadership and outsourcing strategy | IT & BPO in Vietnam | Scoop.it
Derek Parlour shares key tips for buyers, learned during nearly 30 years in the outsourcing business...
Officience's insight:

In nearly thirty years in the outsourcing business, on both the client and supplier side, I have seen how things have been done right and how they have been done wrong. I would like to share from that experience how I think a client can get the most out of an outsourcing arrangement by applying a few tricks of the trade and taking a more active approach to the relationship.

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6 steps to create shared value in your company

6 steps to create shared value in your company | IT & BPO in Vietnam | Scoop.it
A more fundamental change in business principles and behavior across business is needed. 
Officience's insight:

#Sharedvalure #CreatingSharedValue
What would it take to redirect the popular understanding of Creating Shared Value back to a basic business principle, applicable to all the company’s activities and employees?

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Number of New IT Outsourcing Deals Hits All-Time High

Number of New IT Outsourcing Deals Hits All-Time High | IT & BPO in Vietnam | Scoop.it
The multisourcing trend continues in an increasingly competitive market while government spending on outsourcing now outpaces that of the private sector, according to a report by outsourcing consultancy Information Services Group.
Officience's insight:
The multisourcing trend continues in an increasingly competitive market while government spending on outsourcing now outpaces that of the private sector, according to a report by outsourcing consultancy Information Services Group
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CIOs, Leadership and Emotional Intelligence

CIOs, Leadership and Emotional Intelligence | IT & BPO in Vietnam | Scoop.it
Being aware of your emotional triggers and having strategies to counteract the upheaval they can create is a critical set of competencies in today's workplace.
Officience's insight:

Being aware of your emotional triggers and having strategies to counteract the upheaval they can create is a critical set of competencies in today's workplace. 

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21 Things Every Web Developer Should be Doing

21 Things Every Web Developer Should be Doing | IT & BPO in Vietnam | Scoop.it
Look at 21 web development essentials that you should include in your web development project.
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Creating Shared Value | Officience | The Blog Story

Creating Shared Value | Officience | The Blog Story | IT & BPO in Vietnam | Scoop.it
Officience's insight:

"At Officience, we started a game (kloutwars) to spread the causes that drive us as an organization. Each value has a mascot and I am here to tell you more about “Creating Shared Value”. So what does it mean exactly?"
#officience #sharedvalue

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Vietnam - Rural Development & Agriculture in Vietnam

Vietnam - Rural Development & Agriculture in Vietnam | IT & BPO in Vietnam | Scoop.it
Officience's insight:

"Ninety percent of the poor in Vietnam, or three quarters of the population, live in the rural areas which is why rural development and agriculture are critical to Vietnam’s development. "

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The roots of inside-outsourcing - Outsource magazine: thought-leadership and outsourcing strategy

The roots of inside-outsourcing - Outsource magazine: thought-leadership and outsourcing strategy | IT & BPO in Vietnam | Scoop.it
Damian Scallon explains why the key to being culturally aligned when outsourcing is to embrace the formula of Purpose, Process and People...
Officience's insight:

"This simple difference, and the ability of service providers to recognise this, differentiates why some service providers become very successful while others struggle to grow and eventually fail. We started to call this form of outsourcing “inside outsourcing” to focus the required attention to this unique difference. Inside outsourcing is when the service provider’s scope of services places them into the facility of their customer, be it a manufacturer or other institution, like a hospital or university"

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Shared Value - Officience In VietNam

Shared Value - Officience In VietNam | IT & BPO in Vietnam | Scoop.it
Officience's insight:

(Almost) Everything We Think About Managing Millennials is Wrong. Here's Why:

4. Don’t Retain: Evolve Lasting Relationships.
In today’s volatile work environment you can’t retain talent like you retain fluids.
Talent doesn’t need to be inside the boundaries of your enterprise. The Internet drops transaction and collaboration costs and companies can find uniquely qualified minds to create value anywhere. This opens a new world of relationships between talent and firms. Using the analogy of the university’s alumni network, companies should think of employees as a web of contacts. They should be perceived as networks, with a wealth of knowledge about the company’s inner workings, which possess the opportunity to add great value, even after leaving the company. Social networking, communities of practice, and other Web platforms allow employees and ex-employees alike to exchange resources and disseminate information. Net-Generation employees will embrace this kind of thinking as it comes naturally to them, having grown up on online communities such as Facebook.

Some of my best talent is not inside the boundaries of my company. How could your company become a network rather than a fortress for talent?
#sharedvalue #officience

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Shared Value - Officience In VietNam

Shared Value - Officience In VietNam | IT & BPO in Vietnam | Scoop.it
Officience's insight:

(Almost) Everything We Think About Managing Millennials is Wrong. Here's Why:
2. Don’t Train: Create Work-Learning Environments.
   Working and learning in the knowledge economy are basically the same thing. What are you doing right now reading this book? Working or learning?
           So rather than sending off employees to separate training and educational activities, why not use the new media to increase the learning component of their work? Rather than training them, engage them in rich working-learning environments for life-long learning.
At my company our “training” strategy is three words: “Everyone must blog.” In doing so everyone learns how to research, write well, defend his or her ideas, and collaborate and engage with the world.
  
       The Net Generation in particular will respond well if mentored and coached to contribute to corporate policies, strategy, and business performance. Thus, employers must use creativity and flexibility when organizing the first few months of work to expose the new employees to various leaders, work situations, and work content. Greater transparency, exposure to, and interactivity with, the broader organization during this initiation phase will lead to a win-win outcome. Companies that make the effort will benefit from less turnover, shorter ramp-up speeds, higher levels of engagement, and earlier and greater returns on their investments in employees.
          How could your company increase the learning component of work? 
#sharedvalue

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Creating Shared Value

Creating Shared Value | IT & BPO in Vietnam | Scoop.it
How to reinvent capitalism—and unleash a wave of innovation and growth.
Officience's insight:

Do you know "What is shared value?" Let's read the link below to get more knowledge about it :)

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Sustainable outsourcing is more than just green | Outsource Portfolio

Sustainable outsourcing is more than just green | Outsource Portfolio | IT & BPO in Vietnam | Scoop.it
Total Cost of Sustainability
Officience's insight:

I see slowly some more ‘sustainability’ clauses entering outsourcing contacts, but within IT contracts are they in most cases limited to targets related to CO2 reduction. Applying sustainability to outsourcing is however much more than drafting a green contract. It involves another way to look at your own company, the external environment and thus also your sourcing strategy. The (financial) benefits can actually increase results by a smart application of the modern aspects of this theme. 
#outsourcing #sustainability

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How to Tame Social, Mobile, Analytics and Cloud Multisourcing

How to Tame Social, Mobile, Analytics and Cloud Multisourcing | IT & BPO in Vietnam | Scoop.it
SMAC (social, mobile, analytics and cloud services) technologies are complicating an already complex IT services value chain. Here's how to tame this multisourcing beast.
Officience's insight:

SMAC (social, mobile, analytics and cloud services) technologies are complicating an already complex IT services value chain. Here's how to tame this multisourcing beast.

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4 Secrets to Building an Amazing Software Development Team… Fast!

4 Secrets to Building an Amazing Software Development Team… Fast! | IT & BPO in Vietnam | Scoop.it
So what is the fastest path to building an amazing software development team?No… it is not beer on tap or foosball tables located around every corner. How about super high salaries? That probably
Officience's insight:

So what is the fastest path to building an amazing software development team?

No… it is not beer on tap or foosball tables located around every corner. 

How about super high salaries? That probably wouldn't hurt but the reality is most folks can only provide compensation on par with the market rate. There is no doubt that competing for top talent can be hard, below are 4 secrets that I have learned in my career hiring several great teams quickly. 

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Is your offshore research partnership in good hands? - Outsource magazine: thought-leadership and outsourcing strategy

Is your offshore research partnership in good hands? - Outsource magazine: thought-leadership and outsourcing strategy | IT & BPO in Vietnam | Scoop.it
Varsha Chitale looks at key attributes for anyone managing an offshore research engagement - and how they can be taught...
Officience's insight:

Is your Offshore research partnership in good hands?

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10 sustainable innovations: from solar-powered suitcases to floating classrooms

10 sustainable innovations: from solar-powered suitcases to floating classrooms | IT & BPO in Vietnam | Scoop.it
Tackling global challenges including Bangladeshi floods, water scarcity, fashion waste and death in childbirth, the runners up for the Sustainia awards showcase business innovation
Officience's insight:

#SUSTAINABILITY #SharedValue
Companies should have a greater role in sustainable development in their countries. And the contributions of invention and scientific advance to improve the living environment is really important.

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Why We Expand to Vietnam: NIFTIT Asia | NIFTIT Blog

Why We Expand to Vietnam: NIFTIT Asia | NIFTIT Blog | IT & BPO in Vietnam | Scoop.it
A reflection on how NIFTIT, a one-year-old SharePoint agency based in New York, decided to expand to Vietnam and start NIFTIT Asia.
Officience's insight:

SharePoint Saturdays, creating new connections. 
Welcome to Vietnam NIFTIT, we are glad our event inspired you!

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6 Hot New IT Roles for 2015

6 Hot New IT Roles for 2015 | IT & BPO in Vietnam | Scoop.it
The breakneck pace of change in the IT industry is forcing you to change the way you think about attracting and hiring skilled workers. Here are six new IT roles for 2015 and advice on how to find talent to fill them.
Officience's insight:
The breakneck pace of change in the IT industry is forcing you to change the way you think about attracting and hiring skilled workers. Here are six new IT roles for 2015 and advice on how to find talent to fill them.
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