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Businesses should contact a managed service provider or computer repair Irvine company today for a swift, thorough, and effective solution to any IT problem.
Managed service providers are companies that offer IT services such as computer repair, network monitoring, data backups, virus removal, hardware and software procurement, and infrastructure, application, and virtual desktop hosting. Managed services is a package of IT services offered by managed service providers that includes network monitoring, system monitoring, disaster recovery (data backups and business continuity planning), system security (installation and management of firewalls, IPS/IDS, antivirus, spam blockers, and content filters), and hardware, software, and network repair. When a business signs up for managed services, it essentially outsources the management of its IT infrastructure to a managed service provider.
With their 24x7x365 availability, the variety of their IT services, and the versatility of their personnel, managed service providers have the ability to fix any IT problem at any time. The IT problems associated with Yahoo’s email recycling program, for example, can be solved in a number of ways by a managed service provider. (In August 2013, Yahoo began “recycling” dormant email addresses by giving users the opportunity to claim any email address that hadn’t been used in the last 12 months. The user wouldn’t be able to access the emails of the old account holder, of course, and Yahoo said it would send “bounce emails” to anyone that tried to send emails to the old account holder within 30 days of the account’s cancellation to notify them that the address was no longer active. However, it later emerged that Yahoo’s “bounce emails” weren’t always being noticed or acknowledged by senders and that new account holders were receiving emails meant for the original account holders, including financial information.) Some of the ways that managed service providers can resolve the issues associated with Yahoo’s email recycling program—supposing that a business or any of its employees are using Yahoo email accounts for work purposes—include:
Email Hosting. In the first place, it’s not advisable for a business or any of its employees to be using Yahoo email accounts as their primary work email addresses. For one, it comes off as unprofessional to use a Yahoo email address as one’s work email address. Also, a Yahoo email account is less secure (it’s more likely to be targeted by hackers and isn’t defended from brute force attacks), isn’t backed up, and can’t be accessed by a business’s IT administrator. Businesses can obtain personalized, centralized, backed-up, and secure email accounts by signing up for email hosting from a managed service provider.
Procurement. Just because a business prefers on-site email hosting to off-site email hosting doesn’t mean that it can’t get some assistance from a managed service provider—MSPs can acquire the servers and software of a business’s email hosting infrastructure for below-market prices due to their longstanding partnerships with manufacturers, developers, and vendors.
Hosted Desktops. These are IT solutions that appear and perform just like Windows desktop operating systems, except they are hosted in a datacenter by the managed service provider and accessed via the Internet. With hosted desktops, employees can access all of their applications, files, and emails from anywhere with any computer, tablet, or smartphone. As opposed to a standalone email hosting solution, hosted desktops are a good choice for businesses that need an IT infrastructure or that want to switch to a cost-efficient hosted IT infrastructure.
Security Policies, Monitoring, and Content Filtering. It’s a good idea to prohibit employees from accessing their personal Yahoo email accounts when they’re at the office, too. The protection that Yahoo email accounts offer from malware and spam isn’t sufficient to permit its use within the company firewall. A managed service provider can help to prevent employees from accessing their Yahoo emails by devising written security policies that prohibit them from accessing Yahoo while at work; by monitoring web traffic to make sure that no one accesses the Yahoo site; and by using a content filter to block access to Yahoo altogether.
Contact a managed service provider or computer repair Irvine company today for a swift, thorough, and effective solution to any IT problem!
Heather Jung is the Communications Coordinator for SACA Technologies. She has vast experience in writing, with a background in journalism, blog content, press release, and website content writing. She also manages the SACA Technologies social media presence.
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