It's a digital world
599 views | +0 today
Follow
Your new post is loading...
Your new post is loading...
Rescooped by Jean-Marie Grange from BPM, PaaS, & Cloud Computing
Scoop.it!

How many of us REALLY use smartphones while shopping in-store?

How many of us REALLY use smartphones while shopping in-store? | It's a digital world | Scoop.it

Via Fujitsu_Interstage
Jean-Marie Grange's insight:

Every retailer should be aware of that information...

more...
Fujitsu_Interstage's curator insight, May 21, 2014 2:06 PM

How many of us REALLY use smartphones while shopping in-store? How many of us let the information we find using smartphones stop us from buying something in-store? Check out our infographic to see where you fit in! (Source: http://ow.ly/wDVho)

Rescooped by Jean-Marie Grange from New Customer - Passenger Experience
Scoop.it!

The Importance of Providing a Great #Customer Service - #Infographic

The Importance of Providing a Great #Customer Service - #Infographic | It's a digital world | Scoop.it
Check out our new infographic “The importance of providing a great customer experience" to understand what constitutes good customer experience, how providing good customer experience can help you to retain your customers and increase...

Via Eric_Determined / Eric Silverstein
Jean-Marie Grange's insight:

Customer service is very important. Here is why...

more...
Eric_Determined / Eric Silverstein's curator insight, January 16, 2014 3:16 PM

Valuable statistics and trends that remind all companies what really matters.


With companies focused on new business, don't forget that it costs 7 times more to attract a new customer than to retain an existing customer!


Of the top elements that generate a great customer experience, any surprises in the data shared?


Which statistic do you value the most within this infographic?

JC Hubac's curator insight, January 17, 2014 10:02 AM

Interesting..

To a new CRM??

Rescooped by Jean-Marie Grange from visualizing social media
Scoop.it!

The World of Social Media Monitoring & Analytics [infographic]

The World of Social Media Monitoring & Analytics  [infographic] | It's a digital world | Scoop.it
This infographic looks at the growth and future of analytics tool marketing and recommend 14 best social media analytics tools that will assist you to make accurate, insightful predictions.

Via Lauren Moss
Jean-Marie Grange's insight:

All the tools to monitor and analyze your social media activities. Nice infographic

more...
pulau seribu wisata's curator insight, March 16, 2014 11:13 PM

i like this, The World of Social Media Monitoring & Analytics

 

Marianne Naughton's curator insight, March 27, 2014 9:28 AM

Let Others Stay Up On Social Media

Carole Borie's curator insight, April 2, 2014 10:44 PM

Analytics tools to improve your business on the Web

Rescooped by Jean-Marie Grange from visualizing social media
Scoop.it!

Content Curation Infographic: Process & Best Practices

Content Curation Infographic: Process & Best Practices | It's a digital world | Scoop.it
Curation of online content that is relevant to your business can be an excellent way to drive SEO. Here is an infographic guide.

Via Lauren Moss
Jean-Marie Grange's insight:

Content curation is key to build a community and maintain brand awareness. This short infographic presents the major tools and how to use them.

more...
NXTLevel's curator insight, September 29, 2013 12:55 AM

I'm almost sick of Infographics already but this one is worth the read. Nice work.

Beth Kanter's comment, September 29, 2013 2:40 PM
The tools section is pretty lame - weird categories. Obviously, they didn't review the experts, like Robin Good, and refer to his work.