A new survey finds SMBs have a divergent view of social media influence; those after large followings are more likely to find it helpful.
An Industry Study Of SMBs And Social Media or How SMBs Leverage Social Media
Vocus have published a brand new study, with partner John Jantsch of Duct Tape Marketing, “Overall sentiment in this study is right on target and it’s a very positive message.
What I’ve been noticing more and more is there’s finally this acceptance that social media not only isn’t going away, it’s an essential element of the marketing mix and the real challenge now is to figure out how to integrate it into the total online and offline marketing presence.”
The Challenges SMBs Face?
#Overcoming the perception that social media is free.
#Multiple tool sets for managing social media.
#Addressing customer concerns in a public forum.
These are all themes found in the study.
The Good News?...
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