Internal Social Media
8.4K views | +0 today
Follow
Internal Social Media
Collection of case studies, tool kits, research and expert opinions monitoring the uptake of internal social media
Your new post is loading...
Your new post is loading...
Scooped by simply-communicate
Scoop.it!

Shel Holtz blog post: Training employees on social media improves engagement, boosts company reputation

Shel Holtz blog post: Training employees on social media improves engagement, boosts company reputation | Internal Social Media | Scoop.it

Internal communicators should make it a habit to keep employees up to date on how the company is engaging with its customers, both tactically (such as reporting on the launch of a social campaign) and strategically (like the steps the company is taking to become a more social business).

more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

Podcast: Business case for internal social media

Podcast: Business case for internal social media | Internal Social Media | Scoop.it

"when you break down the communication walls between different compartments you actually increase company morale"

 

How to use digital communications to enhance corporate culture, company morale and the bottom line.

 

For your commute home this evening. Some of the tools referenced: https://minigroup.com/ http://www.thoughtfarmer.com/ ;

more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

Companies opening networks to social media

Companies opening networks to social media | Internal Social Media | Scoop.it
According to a report, more companies are opening their networks to social media, allowing employees access to websites like Facebook and Twitter during work.
more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

Report: Making The Business Case For Enterprise Social Networks

Report: Making The Business Case For Enterprise Social Networks | Internal Social Media | Scoop.it

Using the old approach to enterprise social networks isn’t working, according to the report:

“Most companies fail to understand that the new relationships created by enterprise social networks (ESN) are the source for value creation.”

The results showed that these social networks only had a moderate impact on business goals because companies were not good at measuring the effectiveness of their networks. A quarter of those surveyed admitted they had not measured their enterprise social networks at all.

The research suggests the reason some ESNs have not gained the traction expected is because it is seen as a technology deployment, merely focusing on adoption. The report suggests that organisations should be:

1. Encouraging sharing

2. Capturing knowledge

3. Enabling action

4. Empowering employees

more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

Defining the role of the internal communicator to kids!

What a fab video via sequalgroup.co.uk & @Kimborrowdale

 

"Take a look at this video; it beats most elevator pitches we’ve heard (although it’s a bit longer than the average trip from 1st to 22nd floor)"

 

 

more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

Introducing internal social media into an organisation - a training video

A short internal training clip from Omron Europe introducing internal social media. Do you think it does the job?

 

more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

Case Study: O2 fosters recognition for the employees, by the employees

Case Study: O2 fosters recognition for the employees, by the employees | Internal Social Media | Scoop.it

Last year we spoke to internal comms at O2 to find out more about their award-winning Fanclub initiative. 

“Simply put, it is an internal social networking site that offers an experience around a single purpose – to create personal fans,”

(free reg reqd)

more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

Social media improves internal communication - survey results

Social media improves internal communication - survey results | Internal Social Media | Scoop.it

A survey of more than 1000 executives: Internal social media use had a dramatic positive impact on the vertical and horizontal communication in organizations. In other words, different functional departments inside companies talk better to each other as a result of using social media use...However, if companies used social media to increase their speed of decision making, well, there is a negative surprise for them. In most cases, internal use of social media did not improve the speed of decision making.

more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

Tackling email overload and creating better internal communication habits

Tackling email overload and creating better internal communication habits | Internal Social Media | Scoop.it

David Grossman of the Grossman Group discusses the email overload backlash and gives guidance on how we can deal with it. His 2012 Workplace diet breaks down communication challenges into monthly manageable commitments so we can all be better communicators.

more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

How to set your social media guidelines for the enterprise

How to set your social media guidelines for the enterprise | Internal Social Media | Scoop.it

A 2011 survey by Society for Human Resource Management reveals that 43% of businesses block access to social media on company-owned computers or handheld devices.

more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

Infographic: 5 companies that are "rocking" social media

Infographic: 5 companies that are "rocking" social media | Internal Social Media | Scoop.it

There's an external bias here but some interesring examples here.

 

Here's a clever infographic produced by Voltier Digital that pays homage to some of the top companies using social media to improve customer (and employee) relationships and experiences.

more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

How ‘The Garden’ grew into an award-winning intranet for ScottsMiracle-Gro

How ‘The Garden’ grew into an award-winning intranet for ScottsMiracle-Gro | Internal Social Media | Scoop.it

We speak to Tyler Kerr, Manager of Electronic Communications at ScottsMiracle-Gro about their award winning intranet and how they've adopted social media for internal communications.

 

“What we’ve tried to do with the user experience is to try to emulate what associates would use in their personal lives. Rather than give them a clunky experience, we want them to feel like they’re reading a news article on CNN.com or like they’re going on Facebook,” Kerr says.

more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

Enterprise Social Networking is More Than Facebook Behind a Firewall - Brian Solis

Enterprise Social Networking is More Than Facebook Behind a Firewall - Brian Solis | Internal Social Media | Scoop.it

"Enterprise social networks (ESNs) are on the rise as they can deliver an immediate solution for aligning stakeholders around activity streams with the familiarity of Twitter or Facebook. These internal social networks are not only validating and useful to power users, but also friendly and easy to participate in for those who are new to the platform"

more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

Capgemini reveals its Yammer journey

Capgemini reveals its Yammer journey | Internal Social Media | Scoop.it

We spoke to Tom Barton, Head of UK Communications at Capgemini on their company-wide uptake of Yammer. It initially spread by word-of-mouth and they have just adopted it across the global organisation. Watch the interview.

more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

Toolkit: How to run a successful internal social media campaign

Toolkit: How to run a successful internal social media campaign | Internal Social Media | Scoop.it

Toolkit: Marc Wright writes a toolkit on how to get started with your internal social media campaign.

(Free registration may be required)

 

So how do you avoid the pitfalls of having your campaign ignored or even ridiculed?

more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

Case Study: Yum! brands and Enterprise 2.0 success

Case Study: Yum! brands and Enterprise 2.0 success | Internal Social Media | Scoop.it
Overcoming the organizational challenges to geographic distribution of employees is one of the primary use cases for enterprise social software.
more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

...Because it's a friday - What People Think Employee Communicators Do

...Because it's a friday - What People Think Employee Communicators Do | Internal Social Media | Scoop.it

a meme by B2E comms (@b2ecomm)

What do you think?

more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

Social Intranets on the Rise, But User Satisfaction Is Still Low

Social Intranets on the Rise, But User Satisfaction Is Still Low | Internal Social Media | Scoop.it

New research on social intranets in the workplace

more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

Case Study: How O2 uses Yammer

Case Study: How O2 uses Yammer | Internal Social Media | Scoop.it

“Yammer has been a great way for our teams to share ideas and solve problems across the business. By giving our people a platform to have open conversations, we've seen more ideas being suggested and problems solved faster.”

 

Are you using Yammer? If so, let us know. We'd love to hear from you.

more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

Great short video: The Pleasure of the Tweet by RSAnimates

A great 3 minute video as to why social media is pleasurable to mere mortals

more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

Social Media For The Enterprise: A CEO's Best Friend

Social Media For The Enterprise: A CEO's Best Friend | Internal Social Media | Scoop.it
Guest post written by Tom Kelly Tom Kelly is CEO of Moxie Software.

Very interesting insight, "Enterprise social software helps us feel small again...I’ve learned that innovation is a team sport that requires collaboration, and that genuine collaboration is voluntary."

more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

LinkedIn considers launching intranet service for businesses

LinkedIn considers launching intranet service for businesses | Internal Social Media | Scoop.it

LinkedIn may launch an intranet application for businesses, which would allow staff to collaborate with their colleagues on an internal network in a similar fashion to how they network with their contacts externally

more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

Nokia improves internal communications with social media monitoring screens

Nokia improves internal communications with social media monitoring screens | Internal Social Media | Scoop.it

Nokia is rolling out a set-up internally that will “bring together conversation, insight and consumer device activity about the Nokia brand in a real-time and easily digestible format”.

 

So while this might not be revolutionary, the detail shown is impressive. Nothing is moderated or censored, and so presents a true depiction of what’s going on, in real-time.

more...
No comment yet.
Scooped by simply-communicate
Scoop.it!

The lessons of Virgin Media's flexible working initiative

The lessons of Virgin Media's flexible working initiative | Internal Social Media | Scoop.it
Virgin Media announced today that it's rolling out a suite of Cisco collaboration tools after a successful pilot. How did they ensure a widespread adoption of these tools and a smooth transition to new ways of working?
more...
No comment yet.