Professional community managers plan their week in advance. Their plans are based upon data collected from the community (growth, engagement and sense of community), and knowledge of what communities need to further develop.
This is part two in a series of posts on how FSG-Social Impact Consultants, is implementing emergent collaboration strategies and technologies within its organization. Part one on business drivers can be found here.
We've reached the era of the professional community manager. Those that run communities for organizations will be expected to know what they’re doing, not learn on the job. I like Seth's definition here.
Chess Media Group recently released “The State of Enterprise 2.0 Collaboration” report which collected survey responses from 234 executives and decision makers implementing these collaborative solutions in their workplace.
This is a collection of my favourite and most popular posts from the last five years. It should give you a great overview about both the strategy and the process of creating an online community from scratch.