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Change / Internal Communication Plan | The Main

Making a plan for change/internal communication.

Kim Zinke (aka Gimli Goose)'s insight:

Turn these slides into worksheets to help you:

- Identify stakeholders - who are they?

- Identify stakeholders - the supporter persona

- Identify stakeholders - the critic persona

- Communicate the change

- Spread the news

- Channels

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Internal Communications Tools
The Inside Story.  What Internal Communicators in every organization need to know:  tools, resources, how-to's, issues, strategies, and plans.  Find me on Twitter @kzinke
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5 ways to build your internal branding strategy | Interact

5 ways to build your internal branding strategy | Interact | Internal Communications Tools | Scoop.it

"Internal branding is about connecting employees with your external brand; showing them what that brand means to them and ensuring they understand and really live the company mission.

 

Internal branding is a corporate philosophy that focuses on bringing the company’s core culture, identity and premise to its employees as well as its consumers, and usually looks to make workers at all levels “ambassadors” or true representatives of the company and its values.”

 

Read the full article to find out more about these 5 ways to go about creating and embedding an internal brand that will transform workers into true brand ambassadors who contribute to the success of your business:

  1. Define your values and mission
  2. Engage your people
  3. Give your internal brand an identity – and align it with the external
  4. Communicate your internal brand strategy and embed it
  5. Recognize, reward and incentivize
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How to Look Good in Skype Interviews - Tips & Training | YouTube - NTDTrainingVideos

In this YouTube video you'll find out how easy it is to look better when connecting virtually, or recording yourself, from your computer using these 4 tips:

  1. Quiet place, no distracting sounds
  2. Good background; camera at eye level & arm's length
  3. Good lighting
  4. Make sure you look good
Kim Zinke (aka Gimli Goose)'s insight:

Great easy tips for a better looking video!  They can also be applied to internal video podcasting or recording executive (or staff) updates.  You can also download his checklist for quick reminders when setting things up.

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Gain leader support for Internal Communication by making Corporate Strategy your BFF | Melcrum

Gain leader support for Internal Communication by making Corporate Strategy your BFF | Melcrum | Internal Communications Tools | Scoop.it

"Can you articulate your organization’s strategy in a meaningful way that all employees would understand? Would all of your leaders say it the same way, no matter the division they lead? And is it integrated into all of your internal communication programs? Are you sure?

 

Corporate strategy drives our future, how we focus our efforts, and it provides our ultimate goals. It’s our North Star. And it’s what leadership cares about.

 

Imagine if employees and leaders had different versions of the North Star – we’d never reach a shared vision or goal.

 

This is where Internal Communication should be connecting the dots and providing context to make sure all are aiming toward that one direction. Corporate strategy is the ultimate common thread that stitches all internal communications together. But many of us have not truly integrated it everywhere. We have help – and it’s just down the hall."

 

Read the full article to discover how you can use education to teach leaders about strategy, communication, and their accountabilities for both: 

  • It’s time to partner
  • Try education to kick-start your new relationship
  • Strategy workshop
  • Workshop must-haves
Kim Zinke (aka Gimli Goose)'s insight:

Providing context and connecting the dots - these are often the solutions to many engagement and communication issues.  Internal communicators who can draw that information out and relay it in an easily understandable manners will find the rest of their job gets easier.

 

The intro to the case study this article was formulated after, highlighted what can prevent us from getting there.

 

  • "Leaders who themselves aren’t always bought into – or don’t necessarily understand – corporate-wide strategy often downplay or tweak communications to the point that both employee engagement and line of sight to strategy gets muddied."

 

Whether it's strategy (or any other topic), don't trust when people tell you they know.  If you see this behaviour from anyone in your organization, they likely don't and may not even realize it. More than likely you'll also see a correlation to dissatisfied or floundering staff.

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Tactical vs strategic intranet managers – which one are you? | All Things IC

Tactical vs strategic intranet managers – which one are you? | All Things IC | Internal Communications Tools | Scoop.it

"The people most involved with the intranet massively influence how it serves everyone else in the organisation. Intranet managers define their roles by their personal priorities and daily actions.

What kind of intranet are you nurturing?"

 

Read the full article to find out more about what tactical and strategic intranet managers are concerned with.

Kim Zinke (aka Gimli Goose)'s insight:

As the article points out, one isn't better than the other.  Both roles are necessary.  If you're a solo act, finding a balance is worth the challenge.

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Who are the top IC thought leaders? | LinkedIn - Lise Michaud

Who are the top IC thought leaders? | LinkedIn - Lise Michaud | Internal Communications Tools | Scoop.it

"A few days ago, IC Kollectif posted the following question to communication professionals via its Twitter account:  "Who are the IC thought leaders you are reading or listening to these days?"  Over 50 names were received."

 

Read the full article to find the list of people you should be following.  You can also follow them all by subscribing to the Twitter list IC Thought Leaders.

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Internal Communication Canvas | eeedo

Internal Communication Canvas | eeedo | Internal Communications Tools | Scoop.it

"We created the Internal Communication Canvas to help communication professionals measure and evaluate their internal communication strategy and practices. The Internal Communication Canvas is based on Alex Osterwalder’s Business Model Canvas and transformed to the needs of internal communication experts."

 

Read the full article to access a downloadable copy of this template and get more insight on how to fill in each of these sections:

  • Employee Segments
  • Key Stakeholders & Partners
  • Value proposition and communication goals
  • Employee relationships
  • Communication channels
  • Key communication activities
  • Communication team resources
  • Added Value
Kim Zinke (aka Gimli Goose)'s insight:

I like that this format is all on one page.  It allows you to quickly capture your model in a brief summary.

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10 Unique Ways Leaders Bond With Employees | Fast Company

10 Unique Ways Leaders Bond With Employees | Fast Company | Internal Communications Tools | Scoop.it
Writing a letter to your parents, brewing beer together, playing Cards Against Humanity: these CEOs have cracked the code on engagement.

 

Read the full article to find out more about these unique ways leaders have connected with their staff:

  1. A weekly vblog sharing strategies and information, and interviews with other company leaders
  2. Start a book club
  3. Reach out to their families
  4. Go on a motorcycle tour
  5. Knock down office walls
  6. Give everyone your cell phone #
  7. Talk about dreams over cocktails
  8. Plan the week together
  9. Start a company microbrewery
  10. Hold family dinners
  11. Play games
Kim Zinke (aka Gimli Goose)'s insight:

If you're looking to move away from the tried and true channels you don't have to look very far for inspiration.  Find out what your leaders enjoy doing.  Build off those passions.  The motorcycle tour is a perfect example.  It brings a very personal element to the channel, letting staff see the human side of their leader.  And what a great ice breaker.

 

How do you get started?  Read this article from the SmartBlog on Leadership on how Bill Marriott connected with front line workers and explains how to use these 5 tips to guide you through the process:

  • create a safe place for sharing
  • meet employees where they are
  • be flexible about the forum
  • make room for impromptu encounters
  • ask good questions
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10 ways to get employees to create effective content | Ragan

10 ways to get employees to create effective content | Ragan | Internal Communications Tools | Scoop.it

 

"If the content for your website, newsletter, landing pages or email campaigns isn't producing the results you want, consider shifting some of the marketing team's power to employees in other departments."

 

Read the full article to find out more about these 10 ways to get employees involved and share their insights and stories:

  1. Ask for and share compelling client or customer stories.
  2. Show employees what's in it for them.
  3. Include content creation in job descriptions.
  4. Accept different forms of content.
  5. Make the submission process easy.
  6. Support and encourage personal brands.
  7. Track and analyze and share results.
  8. Reward conversions.
  9. Add key employees to your social media team.
  10. Provide ongoing education and training.
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7 intranet strategies to engage your employees | Interact Intranet Software

7 intranet strategies to engage your employees | Interact Intranet Software | Internal Communications Tools | Scoop.it

"With a staff of around 385 of which a third were not office based, our previous intranet, the Source, was not fit-for-purpose. Navigation was poor, content out-of-date and the search no longer worked. Employee engagement was therefore very low and compounded by the fact that staff had experienced a range of other IT systems including CRM, HR and internal communications systems that had failed because they had been implemented without sufficient staff involvement."

 

Read the full article to find out how one company re-launched their intranet creating excitement and engaging staff following these 7 steps:

  1. Launch strategy to increase engagement
  2. Getting people involved with a naming competition
  3. Building engagement with the brand
  4. Spreading engagement with a teaser campaign
  5. Capturing all employees with a launch video
  6. Creating a buzz
  7. Using analytics to sustain engagement
Kim Zinke (aka Gimli Goose)'s insight:

These steps could be used to market a variety of programs.

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Modern Internal Communications Tips from Whirlpool | SocialChorus

Modern Internal Communications Tips from Whirlpool | SocialChorus | Internal Communications Tools | Scoop.it

"Kathleen Wolf, Sr Manager of Corporate Reputation & Interactive Media at Whirlpool Corporation, recently joined us on a webinar to discuss how they’ve transformed internal communications. With over 100,000 employees and more than 70 manufacturing and technology research centers throughout the world, Whirlpool was struggling to communicate with their workforce.

 

They previously invested in an intranet, but saw low adoption rates. Once they realized they had reached the maximum capacity of their intranet and weren’t successfully maximizing employees’ potential to tell the brand’s story, they began researching new internal communications platforms."

 

Read the full article to find out why Whirlpool chose a mobile program and:

  • 3 tips for getting started
  • 2 places content comes from
  • access to the webinar recording
Kim Zinke (aka Gimli Goose)'s insight:

This is a great example of accepting your platform isn't working as well as you need it to, and tapping into the platforms/tools their employees are wanting to use.

 

See how Whirlpool Corporation has been able to better connect and engage with employees by taking a mobile approach to internal communications.  Their 3 tips to getting started can be used for any channel.

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How to Know When Communication Is Essential | leader communicator blog

How to Know When Communication Is Essential | leader communicator blog | Internal Communications Tools | Scoop.it

"It’s important to realize that most problems in business today lie in the absence of real communication, and to understand the need to facilitate dialogue and “manage” conversation with employees and teams. As a result, you’re able to create shared meaning and move people to action."

 

Read the full article to find out more about these four situations that often trigger the need for communication:

  1. business changes
  2. driving behaviors and actions
  3. celebration
  4. the big "oops"
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How to Make Your Annual Report a Tempting Treat | Alive with Ideas

How to Make Your Annual Report a Tempting Treat | Alive with Ideas | Internal Communications Tools | Scoop.it

"Annual reports don’t have to be boring! There are plenty of ways to sweeten them up, add some fizz and bring those figures to life.

 

The annual report is all about showcasing achievements, sharing developments, highlighting positive initiatives, reinforcing your brand and communicating about business performance. These are all opportunities to create vibrant, visual pages that demonstrate the value you place in your company and the pride you hold in your people."

 

Read the full article to view the infographic and find out more about these 12 ways to jazz up your annual report:

  1. produce a visual delight
  2. appeal to your audience
  3. go interactive
  4. easy to swallow
  5. share employee quotes
  6. bring out a human element
  7. delicious infographics
  8. tell a story
  9. candy coat key figures
  10. feature your finest people
  11. stay snackable
  12. be consistent
Kim Zinke (aka Gimli Goose)'s insight:

When pulling together your annual report, involve staff. Encourage their input and stories.  And be sure to share the annual report with them.  It will help them connect the dots between what they do and what's happening in the organization.

 

For more inspiration view these previously scooped articles.

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How to reinvent your internal communications department (before it’s too late) | Holtz Communications + Technology

How to reinvent your internal communications department (before it’s too late) | Holtz Communications + Technology | Internal Communications Tools | Scoop.it

"The employee communications department is at risk of becoming irrelevant. There already are voices calling for companies to do away with them, arguing that a function focusing on one discrete audience is anachronistic given everybody’s ability to see what everybody else is saying.


Most internal communication departments spend most of their time creating and distributing content. Much of that is done through email and intranets, which have become the replacement for newsletters and magazines (and something called a “magapaper”).


It remains vitally important for a dedicated internal comms function to report news and other information employees need to know. While they may read the same reports other stakeholders read (like customers, shareholders, and local communities) and have access to sites like Glassdoor.com, where employees praise or condemn their organizations with granular detail, employees have special contextual needs those channels don’t serve.


Reporting alone, however, is not enough to sustain employee communications’ relevance. Everything about business and work is changing; so is the way people get, share, and use information outside the workplace (and even inside, since it’s easy for employees to bypass official channels). Employee communications departments need to recognize the realities of the modern workplace and reinvent themselves in response."


Read the full article to find out more about these roles a modern internal comms department needs to fill:

  • Facilitating employee-to-employee communication
  • Message Mission Control
  • Channel management
  • Inspiring and sharing employee-generated content
  • Data analysis
  • Coordination with other communication functions
  • Change and culture communication
  • Leader communications
  • Communicating for engagement
  • Supervisor communications
  • Employee advocacy
  • Measure, measure, measure
  • Call to action: Go forth and communicate
Kim Zinke (aka Gimli Goose)'s insight:

Whew!  Makes me tired just looking at all things we should be doing each day.  It's hard to do even a few of these things when you are trapped in the role of only producing stuff.


It is very frustrating to see more and more rumblings of doing away with the internal communications only function.  There is so much value in what we know and do.  If you haven't already, start demonstrating and talking about these skills, and share this list when promoting your services.

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24 Amazing Newsletter Content Ideas | Writtent Blog

24 Amazing Newsletter Content Ideas | Writtent Blog | Internal Communications Tools | Scoop.it

"Learning how to write a newsletter is relatively easy. Constantly generating newsletter content ideas is not.

 

Before we list the newsletter ideas, however, there’s one important thing to keep in mind: You need to think like an editor.

 

Why? Because magazine and newspaper editors are pros at coming up with content ideas. They know that the best way for their publication to engage readers and attract new subscribers is to produce a variety of diverse, interesting content. The same is true for your company newsletter.

 

This list of newsletter ideas was compiled with that idea in mind. You might not use them all, but incorporating a variety of the content types listed below will make your newsletter much more effective."

 

If you're running out of ideas to keep your newsletter fresh & interesting, read the full article to discover 24 content ideas and few additional resources to inspire you.

 

Kim Zinke (aka Gimli Goose)'s insight:

Even though this is an older article, the ideas are still valid.  Whether you're looking for a regular feature or a one off article, this list will provide plenty of inspiration.  Even the items that are focused on an external audience, like customer testimonials, can be tweaked so that it's relevant to an internal audience.

 

Need more inspiration?  Here's more curated newsletter ideas.

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How Do You Engage The Elite? | Alive with Ideas

How Do You Engage The Elite? | Alive with Ideas | Internal Communications Tools | Scoop.it

"One such group that we work with is what we have called the ‘elite’. These communities tend to work within highly skilled, technical based sectors in roles such as professors, scientists and engineers. They pose very specific challenges when it comes to communication.

 

Using a broad brush to describe the most challenging of their character traits, they can be ego-driven and may believe themselves to be superior, ‘above the law’ and beyond general levels of communication. They could be classified as ‘refuseniks’ (well informed but disinterested), a term used by Bill Quirke to describe the general attitude trait of a particular audience.

 

They're held in high esteem and often have an essential presence within their chosen industry that supports the organisation. It’s these peoples’ vast experience, passion for their work and unquestionable value to the business that seems to distance them and makes them hard to reach."

 

Read the full article to find out more about these tips to understand and engage elite communities:

  1. Creatively connect them with business objectives
  2. Give them the time and space to stretch their own thinking
  3. Tell people what they need to know, not everything we have to tell
  4. Use your ignorance to your advantage
  5. Run problem solving workshops
  6. Allow people to come to their own conclusions
  7. Provide strong leadership
  8. Listen and dig deep up front
  9. Establish goals and a clear WIIFM
  10. Help the elite communicate out
Kim Zinke (aka Gimli Goose)'s insight:

Great tips!  Getting to know your audience and their wants and needs should be first on any communicators list.

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A conversation about the Engagement Gap with ICology | Jostle

A conversation about the Engagement Gap with ICology | Jostle | Internal Communications Tools | Scoop.it

"The key disconnect that Chuck and I chatted about is that executives and employees have different views about employee engagement and the things organizations do to improve it. This is the result of what we call the Engagement Gap. During our conversation we delved into the state of engagement from this perspective and in particular, what our findings had to say about the impact on internal communications."

 

Read the full article to discover more information discussed in this recent ICology episode and links to:

  • ICology podcast - episode #19 (Bev Attfield, Jostle)
  • Jostle's whitepaper - The engagement gap: executives and employees think differently about employee engagement whitepaper
  • Jostle's ebook - Bridging the Engagement Gap: How leaders can get the levels of engagement they strive for
Kim Zinke (aka Gimli Goose)'s insight:

If you haven't had a chance to listen to ICology, a podcast for internal communicators, this is a great episode to start with.  It was interesting to hear Chuck & Bev's thoughts about the possible mistake of lumping internal communications and engagement together (around 23:00). 

 

Jostle's ebook offers practical advice on how to close the gap with simple, actionable strategies to build engagement and take the right actions to create a healthy and happy workplace culture.  The steps outlined in chapter four "Showing that work matters to the company" is definitely something internal communicators can run with.

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Supporting Line Managers: 5 Pearls of Wisdom to Inspire Better Comms | Alive with Ideas

Supporting Line Managers: 5 Pearls of Wisdom to Inspire Better Comms | Alive with Ideas | Internal Communications Tools | Scoop.it

"The role of Line Manager has been identified as mission critical. They hold the power of effectively executing the comms delivery and managing its impact. They can make the difference between truly engaged or disenfranchised employees. They are the representative of whatever the communication is. In short, they are a lot of things in this process.

 

As an Internal Communication Manager, a crucial part of your role is to ensure that your line managers are adequately coached and sufficiently developed in the fine art of communication delivery.  You need to ensure they are fully prepared to deliver comms in the most impactful and meaningful way."

 

Read the full article to find out more about these five ways that you can support your line managers' development as skilled communicators:

  1. Be the Three Cs
  2. Be a two-way street
  3. I (not necessarily) before E
  4. Don’t cut the TAPE
  5. Be a good translator
Kim Zinke (aka Gimli Goose)'s insight:

Supervisors/line managers really should be one of your top communication channels.  They are most often the best way to reach all employees.  So help them help you.

 

What do they need from their Internal Communications manager?  They need tools and materials to communicate effectively, be properly briefed, know what is expected of them, and know that you’re listening to their feedback.

 

Here's a collection of related supervisor communication articles.

 

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Stop Treating Your Employees Like Mushrooms | Entrepreneur

Stop Treating Your Employees Like Mushrooms | Entrepreneur | Internal Communications Tools | Scoop.it

"Consistent communication keeps employees from feeling that they're kept in the dark and fed, well, you know.

 

If you think you are already communicating enough to your employees, how do you know that's true? You can determine this by first reviewing the list of techniques below. If you are practicing at least two of the following communication techniques, my experience as a managerial coach tells me that you are headed down the right path of employee communications. Ideally, all of these communication techniques should be used, to increase employee engagement and retention."

 

Read the full article to find out more about these four communication techniques and why they're useful:

  1. Real-time progress updates
  2. Weekly newsletters to employees
  3. Monthly 1-1 meetings
  4. Quarterly 'town halls'
Kim Zinke (aka Gimli Goose)'s insight:

Excellent list of the basic internal communication channels every organization should incorporate into their strategy.  

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Good Thinking Guide No. 1 - Employee Communications | AB comm

Good Thinking Guide No. 1 - Employee Communications | AB comm | Internal Communications Tools | Scoop.it

"A new role in internal communications?

 

If so, what's the plan?  This is a handy guide for newly recruited leaders in internal communications.  It contains 22 tips drawn from our experience of working in internal communications for more than 50 years.

 

This is not a guide to management.  It's a guide to internal communications - how to drive it forward inside a new and largely unknown organization."

 

Read the full article to find out more about the 22 tips to make a positive impact from day one in your new job in employee communications.

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How to connect CEOs and employees with video: CNO’s ‘smart-cut’ | Melcrum

How to connect CEOs and employees with video: CNO’s ‘smart-cut’ | Melcrum | Internal Communications Tools | Scoop.it

"CNO knows something many companies don’t: Nothing has a bigger impact on engaging employees than your leaders, and the quality of their communication. That’s why when many of the 4,000-plus employees at this financial services company said they wanted to hear more – and more often – from the CEO and senior execs, CNO came up with a smart way to connect them.  Enter Now You Know @CNO"

 

Read the full article to find out how CNO is using a monthly 3-5-minute ‘Now You Know’ video for the intranet that reinforces key strategic messages and themes, along with those topics employees want to hear more about.  Produced using an iPad.

Kim Zinke (aka Gimli Goose)'s insight:

A great example of how you can use video to get your leadership in front of staff without spending a lot of money or time.  The channel is a great option if your workforce is spread out or you can't bring them all together at the same time.

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11 Open-Ended Questions to Help You Create Dialogue with Employees | leader communicator blog

11 Open-Ended Questions to Help You Create Dialogue with Employees | leader communicator blog | Internal Communications Tools | Scoop.it

"As a leader, you know that engaging employees and helping connect them to your business goals can directly impact the bottom line. Your internal communication plan can include two-way communication vehicles like feedback channels and listening sessions to help accomplish this.

 

But when it comes down to it, interactions with leaders are what make or break an employee’s connection with the organization. Every time you are in front of an employee, whether one-on-one or in a group, you have an opportunity to increase that engagement through dialogue."

 

Unlike questions that give people limited options for response, open-ended questions encourage them to express their opinions and ideas.  Read the full article to find 11 common open-ended questions that will help start interesting conversations.

Kim Zinke (aka Gimli Goose)'s insight:

Great observation in the article about the effects of asking "does anyone have any questions?"  I hadn't given that much thought before, but it's true, rarely does it elicit questions.  These questions, or versions of them, would work in many situations.  Memorize them and pull them out frequently and watch the conversations flow.

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Four reasons Snapchat can be an effective employee communication channel | LinkedIn - Chuck Gose

Four reasons Snapchat can be an effective employee communication channel | LinkedIn - Chuck Gose | Internal Communications Tools | Scoop.it

"It was last summer that I read an article about a company who declared "Snapchat Day." As a way to force employees to learn more about the app, they could only communicate to other employees through Snapchat. No emails. No phone calls. No messaging. Just Snapchat. The company learned a lot about the app and employee dynamics during the day, but it seeded a thought in my head about whether or not Snapchat could be an effective internal communications channel."

 

Read the full article to find out more about these four reasons that Snapchat could be effective employee communication channel:

  1. Visual
  2. Mobile
  3. Employee advocacy
  4. Storytelling
Kim Zinke (aka Gimli Goose)'s insight:

Be where your audience is.  It's that simple.  And that difficult. Talk to your employees and find out what platforms they're using outside of work.  Even if they aren't suitable as a long term channel, they might but suitable for a one time event.

 

Chuck invites those who would like to invest some time and learn more about Snapchat to add him at https://www.snapchat.com/add/chuckgose.

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Let’s Make Internal Communications Exciting Again | Talent Culture

Let’s Make Internal Communications Exciting Again | Talent Culture | Internal Communications Tools | Scoop.it

"Too often, businesses fall into the trap of treating their employees like a captive audience. Because the recipients of their internal messages are on the payroll, they assume their personnel are motivated to read, absorb, and act upon every ponderous Intranet update and boring e-mail that comes their way. The reality isn’t that simple.

 

“Employees are as important as any audience, if not the most important,” said Janet Miller of New Jersey-based Cox Stationers and Printers, which frequently sponsors employee contests and boasts a rooftop beehive at which it holds an annual company-wide honey harvest. “Finding new ways to keep employees interested and engaged is a constant challenge, but a rewarding one.”"

 

Read more to find out why it matters and discover a few ways companies have used creativity to create interesting and effective internal communication campaigns.

Kim Zinke (aka Gimli Goose)'s insight:

Not all communication pieces should or need to be flashy.  Sprinkle them in when you can for a little variety and to peak interest.  Have a little fun and get those creative juices flowing!

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16 Best Practices for Internal Communications | Enplug

16 Best Practices for Internal Communications | Enplug | Internal Communications Tools | Scoop.it

"How well a message is communicated is as important as the message itself. When it comes to internal communications, this certainly holds true. Company culture can give your organization a major strategic advantage in these changing times. What your culture consists of – goals, values, and practices – must be effectively transmitted for employees to understand and act upon it. Therefore, it’s essential to focus not just on what you’re communicating but also how you’re communicating it."

 

Read the full article to view the infographic and find the link to the detailed guide explaining these 16 best practices for internal communications:

  1. Envision, strategize & plan first
  2. Use the right tools
  3. Be visual
  4. Make it entertaining
  5. Include metrics whenever possible
  6. Don’t lose sight of the big picture
  7. Provide channels for feedback and ideas
  8. Encourage cross-departmental communication and collaboration
  9. Avoid communication overload
  10. Don’t just inform – inspire action
  11. Open the lines of communication
  12. Maintain transparency
  13. Encourage company-related use of social media
  14. Share industry news, trends and insights
  15. Use internal communications to recognize and praise success
  16. Create a customer-centric team with personas
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10 things comms newbies should do their first week on the job | Ragan

10 things comms newbies should do their first week on the job | Ragan | Internal Communications Tools | Scoop.it
Beyond learning the basics and intricacies of the industry, there are crucial first steps to help first-timers gain their footing.

 

Read the full article to find out more about these 10 tips to help you to settle into the company and your new role:

  1. Change your LinkedIn presence.
  2. Study the company structure, and start learning names.
  3. Make sure you are set up with a company email signature and business cards.
  4. Set up your Chrome bookmarks.
  5. Sign up for relevant industry resources.
  6. Sit with people at lunch.
  7. Gain access to analytics accounts.
  8. Ask for website CMS training.
  9. Write a blog about your first week.
  10. Go for a Friday drink with the team.
Kim Zinke (aka Gimli Goose)'s insight:

Anything that helps get you settled the first days in a new job will make your life a little less stressful.  You can also find more curated articles on what do in your first few months on the job in my Tips category.

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