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How to make employees fall in love with your internal social network | Ragan

How to make employees fall in love with your internal social network | Ragan | Internal Communications Tools | Scoop.it

Videos, quizzes, news, and interest groups are a few of the most popular features on internal sites. Makes sure yours is populated with these features.

Kim Zinke (aka Gimli Goose)'s insight:

The more ability the employee has to engage with the system on their own, the better the chance they will participate. Networks that require vetting first puts up an added barrier.

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Internal Communications Tools
The Inside Story.  What Internal Communicators in every organization need to know:  tools, resources, how-to's, issues, strategies, and plans.  Find me on Twitter @kzinke
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Scooped by Kim Zinke (aka Gimli Goose)
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How to build a communication resource center and reduce noise | Melcrum

How to build a communication resource center and reduce noise | Melcrum | Internal Communications Tools | Scoop.it

"Have you tamed the noise in your organization yet? It’s still a problem for so many of us communicators. But it doesn’t have to be. There’s a great resource that will help streamline information for employees, and even help scale your Internal Communication function.


A Communication Resource Center (CRC) is a one-stop-shop of all things communications. It’s a place where communication resources, plans, etc., are shared with various audiences to enable them to be better communicators. It can even be part of a stakeholder self-service strategy allowing IC to reduce their bandwidth. When done right, a CRC is seen as a must-have resource by all who use it.


This resource destination can provide communication how-to resources, templates, editorial calendars, contact information, workflow processes, brand guidelines, measurement data, and a lot more. It can include as many resources as you think necessary for your audiences.


But a CRC can seem like a big undertaking and difficult to start. Also, some may not be sure how a CRC will solve their challenges.

It doesn’t have to be daunting and overwhelming. It can be very tangible. We just need a plan and a better way to understand how it can be accomplished – including the role it plays to solve our challenges."


Read the full article to find out more about the pre-planning phase and these three areas of focus that contain guiding principles to follow, and smart tactics to implement your own CRC:

  1. Function and design: Make it easy to use and relevant to the user
  2. Content: Make it valuable, quick to adapt, and just-in-time
  3. Buy-in and participation: Make sure people need it and are excited about it
Kim Zinke (aka Gimli Goose)'s insight:

This is a very timely article for me as I've been working on creating a self-serve resource for staff and leaders.  This is a great guideline to help plan it out.

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Does your IC team add value where it should? | Working Communication

Does your IC team add value where it should? | Working Communication | Internal Communications Tools | Scoop.it

"We are often asked to help organisations think through their internal communication function. The question sooner or later gets back to the question of where they add the most value and whether it is enough to be a great writer or organiser.


Research that I did with Sue Dewhurst in the past highlighted the fact that whilst a good communicator needs certain basic skills, they are just that – basic. In order to have an impact, professional communicators need to do much more.


To illustrate this point I have developed the internal communication value chain.  The idea is quite simple. Whilst each individual step in the process is important, it is only when you have thought about the whole end-to-end value chain can you decide where best to focus your effort.


Naturally, every organisation is different. Where you add the most value will reflect your industry, your history, the maturity of the communication awareness of leaders or the issues which you face."


Read the full article to find out more about these components of the communications value chain:

  • Understanding audiences and providing intelligence
  • Planning and co-ordination
  • Message clarity
  • Excellent tools and processes
  • Evaluation and predictive data


Kim Zinke (aka Gimli Goose)'s insight:

This is a great  way of thinking through the focus of communication teams.  Ideally we'd be able to do it all.  But when you can't, understanding where you can make the most impact within your resources, and possibly expertise, will help guide you forward.


This is also a great chart to show to people who may not understand what it is internal comms can offer the organization.

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Deepening the workplace bond | SmartBlog on Leadership

Deepening the workplace bond | SmartBlog on Leadership | Internal Communications Tools | Scoop.it

One way for leaders to develop a strong bond with their people is to roll up their sleeves and get to work -- not just for themselves, but also for others.


Another, more sustainable approach to bonding with employees is to actively connect with them on a regular basis. Hewlett-Packard founders William Hewlett and David Packard used a strategy that has become known as MBWA, or “management by wandering around.” As its name implies, MBWA requires regular walking throughout the workplace. It offers many benefits to leaders and their employees, such as:  awareness, relationship building, approachability, new ideas.  In order to achieve this, you must use the walk through strategically."


Read the full article to find out more about why MBWA works and these tips that can help you get the most from your strolls:

  • Stroll calmly
  • Ask for feedback and be a good listener
  • Be judicious in your observations
  • Use your time wisely
Kim Zinke (aka Gimli Goose)'s insight:

Management by wandering around can be one of the most effective communication techniques.

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10 Tips For Creating The Perfect Internal Communications Video | Bold Content Video Production

10 Tips For Creating The Perfect Internal Communications Video | Bold Content Video Production | Internal Communications Tools | Scoop.it

"One of the main challenges we hear from clients is that their internal comms videos fail to engage the viewers over the course of the video. Internal videos usually have a much higher open rate than communication via written words or still images but the analytics show that viewers often drop off before completing the video and there may be a vital piece of information contained at the end of a the film."


Read the full article to find out more about these 10 tips to keep viewers engaged throughout:

  1. Value your audience’s time
  2. Emphasis delivery
  3. Visuals are a primary consideration
  4. Niche content for specific employees
  5. Increase the production value
  6. Analyse your content
  7. Test your content
  8. Include a call to action at the end of the video
  9. Consider an interactive video
  10. Promote your video
Kim Zinke (aka Gimli Goose)'s insight:

Some great tips in this article.  Another tip I would add is spend  time storyboarding so you don't need to take as much footage which equates to less time taping and editing.  It keeps everyone on task and clear on the direction.


And videos don't need to be super polished.  Off the cuff from your smartphone can work well.

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Should you waste your time with team-building exercises? | Holtz Communications + Technology

Should you waste your time with team-building exercises? | Holtz Communications + Technology | Internal Communications Tools | Scoop.it

"Did you ever wonder why sports teams don’t go out on team-building exercises? It’s because they bond as a team through the very act of being a team. No artificial exercise can replicate that. No ginned-up activity can help a team get better at what it was brought together to do.


In short, team-building exercises and activities are total bullshit.


Leaders who think this non-sequitur approach to team-building is necessary most likely are terrible team leaders. It might make them feel better to check off a box—“There, I’ve taken care of team-building”—but it does nothing to create the kind of team that can achieve great things in the context of their actual jobs."


Read the full article to find out why many people don't love team-building exercises and more on these tips on how to really build a team:

  • a great leader
  • great hires
  • clear goals and expectations
  • a real purpose
  • the bigger picture
  • autonomy
  • recognition
  • shared values
Kim Zinke (aka Gimli Goose)'s insight:

A huge sigh of relief escaped me this morning as I read this.  I have never been a fan of team building exercises.  My top pet peeve is having my time wasted.  And I've never come across a team building exercise that I didn't feel it was wasting my time.  The exercises I did enjoy were those that were real situations and we had to work as a team to solve.  It's amazing what you can do in even a short time.


But, I do believe there is a time and place for team-building exercises.  And that's in an informal setting where you're looking for activities where people can let their hair down and just have fun.  For the most part I enjoy ice breakers and brainstorming activities.  Probably because they don't typically make a spectacle out of me or make me do things I would never ever do in my personal life - like Karaoke.

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How to Get Employees Excited to Do Their Work | HBR

How to Get Employees Excited to Do Their Work | HBR | Internal Communications Tools | Scoop.it

"No one wants another checklist task that they have to complete. We want to be called to something greater. So instead of informing and directing your direct reports, aspire to inspire. When you focus on persuading them, you’ll be able to turn even a corporate initiative or new product launch into a cause that becomes their own. They’ll want to step up and own their results.


The challenge is how to shift someone’s response from “I have to” to “I want to.” After pulling together the tips we’ve shared with thousands of leaders from Fortune 500 companies, nonprofits, and startups, we developed what we call the Communicator’s Roadmap."


Read the full article to view the Communicator's Roadmap and see examples of how to tailor your message based on whether you want to:

  • inform
  • entertain
  • direct
  • inspire
Kim Zinke (aka Gimli Goose)'s insight:

Sometimes persuasion is better than direction.  The chart will help you identify the best tactic to gain the appropriate emotional connection using self- or audience-centered content.

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What roles do you need for an intranet team? | ClearBox Consulting

What roles do you need for an intranet team? | ClearBox Consulting | Internal Communications Tools | Scoop.it

"Intranets naturally and frequently cover many bases in an organisation, both functionally and geographically. Not only can this be a challenge for overall intranet ownership, but it also raises questions about where the intranet team should ‘sit’ in the organisation. If one function dominates too much, then it can bias how the intranet evolves too, and not always helpfully.


In a study of 73 organisations that we partnered on last year, we were not surprised to see that 47% said their intranets are driven by internal communications. However, most had multi-disciplinary teams, particularly as the remit of the intranet broadened from being just about communications to covering collaboration, self-service, and social networks too."


Read the full article to find out more about the typical roles needed when building an intranet Centre of Expertise (CoE):

  • the core team
  • the extended team
  • blue boxes such as "Communicate & Engage” indicate services or ‘capabilities’ that intranets typically support – how an intranet helps people’s work
  • green boxes such as “Strategy” are the management and delivery activities that enable these services to be executed effectively

Kim Zinke (aka Gimli Goose)'s insight:

I like how the roles are clearly laid out.  It provides a diverse and all-encompassing view. The more business-critical the intranet, the more people need to be strategically involved in its management.

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4 steps to creating Champions: How to get your workforce to do your employee communications for you | RewardGateway

4 steps to creating Champions: How to get your workforce to do your employee communications for you | RewardGateway | Internal Communications Tools | Scoop.it

"Champions are true advocates and pro-users of the initiative they’re championing.  They are members of your workforce who will spread the message throughout your employee base on your behalf.


It goes without saying that utilising Champions works because it increases the coverage of your communications. But it’s so much more than that. Champions provide a human aspect; a trusting approach to communications because your employees are getting the message from their peers. I know I would be more interested in something my co-worker Alex told me about when we were grabbing a coffee, than a flyer in my inbox."


Read the full article to find out more about these best practices creating and continually engaging champions:

  1. Pick the right people
  2. Make it easy
  3. Be exclusive
  4. Communicate the why
Kim Zinke (aka Gimli Goose)'s insight:

Tapping into ambassadors or champions is a great way to increase the reach and retention of your communications.  Work with them to identify the communications and tools that will help them spread the word.

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A Strategic Guide to Internal Communications Best Practices | RMG Networks

A Strategic Guide to Internal Communications Best Practices | RMG Networks | Internal Communications Tools | Scoop.it

"Much like chess, a carefully calculated internal communication strategy is the quintessence of a successful and lasting business. How you position and communicate with your employees and how they respond to challenges and the competition can determine the prosperity of your company. Clear, open channels of communication fosters loyalty and a commitment to job performance excellence."


Read the full article to find out more about these internal communications best practices to help get you started with a communication strategy for your business:

  • Strategy first
  • Establish metrics
  • Two-way communication
  • Limit mass emails
  • Digital signage
  • Open communication
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The 10 Company Culture Metrics You Should Be Tracking Right Now | Entrepreneur

The 10 Company Culture Metrics You Should Be Tracking Right Now | Entrepreneur | Internal Communications Tools | Scoop.it

"Everyone loves company culture.  And everyone loves metrics.  However, business leaders have had a hard time putting the two together in a meaningful way. Culture has long been regarded as a “soft” topic -- too intangible, subjective and elusive to measure and track. This has made it challenging to know how to align culture with business success.


In the most recent company that I founded, CultureIQ, a business providing company culture-management software, we have identified 10 qualities that are shared by high-performance companies. While each company has its own style of approaching the 10 elements, they are the ingredients of a strong culture. Using these qualities as metrics to track, business leaders can finally understand whether their company is on the path to culture success."


Read the full article to find out more about using these qualities as metrics to track, business leaders can finally understand whether their company is on the path to culture success.

  1. Communication
  2. Innovation
  3. Agility
  4. Wellness
  5. Environment
  6. Collaboration
  7. Support
  8. Performance focus
  9. Responsibility
  10. Mission and value alignment
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5 Ways to Make the Internal Blog Popular Within Your Team | BlogIn

5 Ways to Make the Internal Blog Popular Within Your Team | BlogIn | Internal Communications Tools | Scoop.it

"People can be quite resilient to learning new things (ironically especially the ones that can actually make their communication easier) and this is why it's good to have a strategy that will help you introduce a new piece of software that the team should be using. New software often means that the team needs to change the way they work, and they are not going to like that. So, you need find a way to reduce the stress and present the new tool in the best way."


Read the full article to find out more about these strategies to help make your blog a success:

  1. Let the team decide
  2. Cheerleader's assistance
  3. Build company knowledge base
  4. Make the cool place
  5. Have fun!
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How to run an internal festival | All Things IC

How to run an internal festival | All Things IC | Internal Communications Tools | Scoop.it

"When did you last hold a successful all-employee event? Be honest… was it engaging, stimulating and provoked lots of sparkling conversations, or did it feel scripted, dated and staid?


A housing association here in the UK recently held an internal festival (pictured), to shake up its usual format and give employees a new experience."


Read the full article to find out more about the tips this organization used to put on a successful  employee event:

  • Involve staff in choosing activities and marketing the event
  • The start of an idea
  • The sales pitch
  • How we used the IC channels
Kim Zinke (aka Gimli Goose)'s insight:

Great tips.  It's not uncommon for the internal comms team to be involved with many aspects of putting on employee events.  From the descriptions of the activities and the photos, it looks like it was a really fun event.  

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Communication preparation checklist for internal projects by Siemens | Melcrum

Communication preparation checklist for internal projects by Siemens | Melcrum | Internal Communications Tools | Scoop.it

"This checklist tool will enable you to start planning for a successful project that meets your business needs, right from the start.


This framework can by used by anyone - internal communicators planning their own projects, or others across the business who ought to answer these questions before meeting with Internal Communication to talk about their comms project."


Access the article to view and download a copy of the checklist.

Kim Zinke (aka Gimli Goose)'s insight:

The checklist includes 12 things to look for when beginning a new communications project.  Sending it to the lead prior your initial meeting would be very helpful as they will be better prepared.  

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10 Ways to Make Your Annual Reports Terrifically Tempting | Alive with Ideas

10 Ways to Make Your Annual Reports Terrifically Tempting | Alive with Ideas | Internal Communications Tools | Scoop.it

"The annual report. A tedious paperwork exercise or an opportunity to shine?


When was the last time you got excited over an annual report? Seriously. When was the last time you read through to the end because you were captivated by the content? Not recently, you say. Well, contrary to popular belief, it can happen.


Whether you’re a non-profit association or a public company, the annual report is an opportunity to promote what your organisation does and what you can achieve. It needn’t be just a tick-box exercise. It’s a great way to showcase accomplishments, enhance brand values and awareness, cultivate new partnerships, and recognise people who have made a contribution to your organisation over the year."


Read the full article to see some inspirational examples and find out more about these ideas to inspire a creative annual report and ultimately your audience:

  • understand your audience
  • keep your layout clear and easy to read
  • be visual
  • strike a chord with a few key facts and figures
  • go interactive
  • incorporate infographics
  • include quotes from employees
  • tell a story
  • less is more
  • consistency is essential
Kim Zinke (aka Gimli Goose)'s insight:

Involve your staff in the creation of your annual report.  Then be sure they all get a copy.  Use it as a basis for a series of internal articles and recognition pieces. Put more context to the material - who & what was involved, what it means now and moving forward, and how it impacts the business overall.


For inspiration, be sure to take a look at the examples noted at the bottom of the article.  Or search pins and/or boards for "annual reports" in Pinterest.  Here's 5 brands Forbes thought nailed it.  I personally like the Calgary Zoo's annual reports - especially 2012 done on Instagram.  I've also captured some articles here on Scoop.it! under the "annual report" tag.

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INFOGRAPHIC: Communicating Business Performance Updates | Alive with Ideas

INFOGRAPHIC: Communicating Business Performance Updates | Alive with Ideas | Internal Communications Tools | Scoop.it

It’s important to keep everyone informed of progress. How we’re doing, where we are now and where we need to be. But it’s a tough task when there’s so much complex information to share.


It can be difficult to distill what is often decidedly dry details. How do you keep content fresh and appealing? How do you make updates inspiring and engaging? And how do you differentiate your monthly updates from your quarterly reports?


Read the full article to see the infographic and find out more about these 21 tips you can try monthly, quarterly, and annually:

  1. Keep it simple
  2. Interactive experiences
  3. Connect the dots
  4. Look forward
  5. Mix it up
  6. Localise messages
  7. Find the hook
  8. Offer a handy toolkit
  9. Simplify
  10. Share project updates
  11. Create a short film
  12. Link with employee performance
  13. Local focus groups
  14. Tangible takeaways
  15. Provide perspective
  16. Mind your language
  17. Timing is critical
  18. Celebrate good performance
  19. Get creative
  20. Independent viewpoints
  21. Infographics
Kim Zinke (aka Gimli Goose)'s insight:

Staff have a vested interest in knowing how well their company is doing.  Finding different ways to get that information across in an engaging and easy to understand format is key.  This infographic provides a great format for keeping things fresh and interesting while keeping staff informed and involved.

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9 Reasons Communication Fails | Fast Company

9 Reasons Communication Fails | Fast Company | Internal Communications Tools | Scoop.it

"If you ever feel like you're just talking to yourself when your employees are supposed to be listening, these issues might be at fault.


Your influence as a leader—to change how someone thinks, improve their job performance, discard a harmful habit, master a challenging situation, restore a broken relationship—can literally save someone’s job or career.

But your communication can stall your progress as a leader."


Read the full article to find out more about these nine reasons your communication style may be at fault and ways to improve the situation:

  1. Distrust vs trust
  2. Monologue ves collaboration
  3. Complexity vs simplicity
  4. Insensitivity vs tact
  5. Achievement vs potential
  6. Dilution vs distinction
  7. Generalization vs specificity
  8. Logic vs emotion
  9. Distortion vs perspective
Kim Zinke (aka Gimli Goose)'s insight:

Everyone of these items can be the downfall of an otherwise great internal communication program.  Great communicators model the masters, practice the strategies, and measure the results.  Help leaders see the challenges and ways to improve.

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5 Ways to Optimize your Company Intranet | Intranet Connections

5 Ways to Optimize your Company Intranet | Intranet Connections | Internal Communications Tools | Scoop.it

"Your company intranet is the central hub of information your employees need to complete their work tasks efficiently and effectively. It is likely the place your employees go to first to locate important resources, employee contact information, company updates and more. As an intranet admin, you want to ensure that it stays that way. In order to achieve this, you need to make sure to optimize your intranet so that your users will continue to use it."


Read the full article to find out more about these five simple ways you can optimize your company intranet:

  1. Keep Content Relevant
  2. Build Intuitive Navigation
  3. Have Effective Enterprise Search
  4. Create an Engaging Home Page
  5. Design your Company Intranet for the End User
Kim Zinke (aka Gimli Goose)'s insight:

These are all areas of the intranet internal communicators can play a role in improving.

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Getting Line Managers to communicate | Working Communication

Getting Line Managers to communicate | Working Communication | Internal Communications Tools | Scoop.it

"As communicators we all know the importance of leadership in delivering key strategic messages to employees. But during a recent discussion with a client on line manager communications one thing particularly struck me.


We were talking about the amount of effort that senior teams seem willing to put into briefing the highest managers about new developments and general unwillingness to invest the same energy with lower level leaders.

Several people talked about fantastic programmes for the top people in their organisations which just didn’t really cascade onwards.  It’s almost as if the CEO and the executive team expend all of their energy thinking about the session for the inner circle and then run out of steam or budget to push the message into the deep tissue of management.

So what can a communicator do to support the cascading of messages through the middle tier of management?"


Read the full article to find out more about the five essential steps to create great line management communication:

  1. Have you told them it’s their job?
  2. Who's told them?
  3. Have they been trained?
  4. Have they got the tools they need?
  5. Is anyone listening?
Kim Zinke (aka Gimli Goose)'s insight:

If you can do only one thing, concentrate on briefing managers – get them on-side and educated. Provide them the information and show them how the cascading of a message works.

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Company Culture Cookbook | Enplug

Company Culture Cookbook | Enplug | Internal Communications Tools | Scoop.it

"The most comprehensive team culture guide is here. As your company continues to grow, keeping your team happy and productive can become a major challenge. Luckily, we dug deep to find the 33 best (and most creative) ideas that every successful manager needs to consider for implementing into their culture strategy."


Access this article to download this free ebook where you'll learn 50 company culture ideas that covers:

  • Ideas for how to make your team happier and improve your culture
  • Ready-to-use templates for your own culture strategy
  • Exclusive interviews with industry leaders including the founders and executives of Waze, Vizio, Rotten Tomatoes, Buffer, and more
Kim Zinke (aka Gimli Goose)'s insight:

I just downloaded this ebook and it's full of great, easy to implement engagement ideas.  This is how the content is broken down.

  • Fun & events: 6 ways to get your team pumped
  • Rewards & acknowledgement: 6 ways to infuse your team with generosity
  • Communication: 10 ways to unite and connect with your team
  • Recruiting & onboarding: 7 ways to make the hiring process a success
  • Space & design: 4 ways to create an environment for a thriving team
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25 Ideas for Creating a Better Intranet | Axero

25 Ideas for Creating a Better Intranet | Axero | Internal Communications Tools | Scoop.it

"There are many ways for a company to create an utilize an intranet, and almost all of these involve people working together. True intranet solutions foster collaboration and communication, which help facilitate new ideas and solutions. No matter how well-tuned you think your company’s intranet may be, there’s always a chance that you and your staff could be doing things to improve it. No intranet can claim perfection, and progressing towards a more effective network will only benefit your organization."


Read the full article to find out more about these 25 ideas for creating a better intranet, all of which can and should be used in conjunction with each other:

  1. Make Important Files and Documents Easily-Accessible

  2. Brand Your Intranet with a Unique Name

  3. Focus on Successes

  4. Experiment with Different Workflows and Designs

  5. Develop a Schedule for Content Creation and Publishing

  6. Offer the Tools Your Employees Need to Get the Job Done

  7. Switch-up Your Color Scheme on Occasion

  8. List Community Events in Your Area

  9. Use Images to Break-up Text

  10. Focus on Cleanliness

  11. Give Your Staff Incentive to Participate

  12. Introduce Themed Days of the Week

  13. Post Inspiring Quotes

  14. Use Your Intranet to Hire from Within

  15. Encourage Tagging of All Content

  16. Identify Early-adopters

  17. Create a Q&A Forum for Employees

  18. Reach Out to Staff Members for Feedback

  19. Don’t Overlook the Importance of Humor!

  20. Make Sure Everyone Fills-out Their Profiles Completely

  21. Provide Training and Tutorials

  22. Upload All Old Documentation

  23. Encourage All Users to Create Great Content

  24. Use Segmentation

  25. Set Reasonable Expectations!

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The History of Corporate Communication Technology | MediaPlatform

The History of Corporate Communication Technology | MediaPlatform | Internal Communications Tools | Scoop.it
A brief look at how communication has changed in the workplace in the last 50 years, and the role technology has played in it.


Read the full article to find out more about the communication tools that were commonly used or introduced in the:

  • 1960s - in-person, letters, telephone
  • 1980s - fax machine
  • 1990s - mobile phones, email
  • 2000s - intranets
  • 2010s - smart phones, virtual
Kim Zinke (aka Gimli Goose)'s insight:

An interesting trip down memory lane on how our communication vehicles have changed.

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5 ways to use mobile messaging in an internal communications strategy | Cotap

5 ways to use mobile messaging in an internal communications strategy | Cotap | Internal Communications Tools | Scoop.it

"Just when it seemed like internal comms pros had caught up with the latest wave of new work communication tools, mobile is here to shake things up again. According to a recent survey by Cisco: 90% of employees with smartphones used them for business in 2013 and 92% of people using smartphones at work use them every week.


So what does this mean for you as an internal comms manager? It means that in all likelihood, your constituents are already using their mobile devices to communicate about work and if you can incorporate mobile strategies into your plans for the next 12 months, you’ll be ahead of the trend. More importantly, you’ll be reaching employees with your messages where they’re most likely to read them — especially since 91% of people have a mobile device within reach 100% of the time."


Read the full article to find out more about these 5 ways to build secure mobile messaging into your internal communications plans:

  1. Create groups
  2. Share links to digital content
  3. Send photos and GIFs
  4. Poll opinion
  5. Send mobile alerts
Kim Zinke (aka Gimli Goose)'s insight:

In internal communications, your ability to connect to employees is vital. Use mobile messaging in your internal communications strategy to stay relevant.

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10 Signs of silos from c-suite to cubicles | Patrick Slevin

10 Signs of silos from c-suite to cubicles | Patrick Slevin | Internal Communications Tools | Scoop.it

"Silos manifest themselves on a daily basis, undermining profits, performance and productivity costing a corporation millions. The secret to breaking down silos is accepting the fact you have a silo problem. To deny that you have silos obstructing growth and performance is in fact creating a silo. Once you accept the problem, then you can begin to reduce losses and optimize your potential."


Read the full article to find out more about the 10 signs you have silos:

  1. I’m Giving My Two-Weeks Notice
  2. The Company Thanks Me with a Paycheck
  3. Those Guys at Corporate Don’t Get It
  4. Those Guys Outside of Corporate Don’t Get It
  5. Another Employee Survey?
  6. Meeting About Meetings?
  7. Employee of the Month
  8. That’s Not How We Do It Here
  9. That’s Not in My Job Description
  10. Can You Resend the Email?
Kim Zinke (aka Gimli Goose)'s insight:

Communication (lack of) is often noted as being the reason for silos as well as the way to break them down.  The more you notice silos, the more ability you gain in breaking them down. The key is understanding what you will do once you identify it. For more tips, follow along in the Secret Silo Series by the same author.

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How to brew the perfect managers’ conference | All Things IC

How to brew the perfect managers’ conference | All Things IC | Internal Communications Tools | Scoop.it

"Our Twitter feed @Involve_UK has been awash with pictures of chocolate teapots recently! Why? Because it turns out there is one valuable use for chocolate teapots (if not for tea)….engagement!


By sending our followers, colleagues and customers their own chocolate teapots, we have reminded them of one of our key messages – internal events and conferences can, in fact, be more useful than a chocolate teapot…you just have to know how to run them!"


Read the full article to find out more about InvolveUK's simple steps to putting on a conference or event, and how they can be far more useful than any chocolate teapot, and even help your employees live your brand internally and improve customer experience:

  • Ask yourself – why am I holding this conference?
  • Encourage contributions to the content of the conference
  • Minimise one-way communication
  • Make the most of the time
  • Get involved
  • Set a goal
  • Have fun
  • Join in
  • Feedback
  • Share on
Kim Zinke (aka Gimli Goose)'s insight:

Great use of the chocolate teapot to get their idea across.  If you don't like to read, be sure to watch the clever animated video at the bottom of the article (also viewable on YouTube) for InvolveUK's original version  of this list.

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Why it's time for a town hall meeting | FCW

Why it's time for a town hall meeting | FCW | Internal Communications Tools | Scoop.it

"Everyone profits from a discussion of current company events in a frank and open forum, and such meetings give you the firsthand knowledge necessary to run an effective organization.


You’ll get the best results from regularly scheduled town halls because as people become familiar with the format, the meetings will become more interactive."


Read the full article to find out more about the following tips which can help make the meetings as productive as possible:

  • Get out of the office.
  • Keep it small and feed ’em.
  • Be prompt and efficient.
  • Be organized but flexible.
  • Don’t read from notes.
  • Follow up personally.
  • Be interactive.
  • End on a high note.

Kim Zinke (aka Gimli Goose)'s insight:

Interactive, regularly scheduled meetings are among the best ways to share information with employees and address their concerns.

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