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Why You Need to Know the Difference Between Customer Loyalty and Advocacy

Why You Need to Know the Difference Between Customer Loyalty and Advocacy | Interesting | Scoop.it
Customer Loyalty and Advocacy are Not Interchangeable Concepts - A loyal customer is not necessarily an advocate...

Via janlgordon
Topmostviral's insight:

Loyalty or advocacy

more...
janlgordon's comment, July 10, 2013 1:12 PM
Todd Akira Morikawa Thank you for sharing, very much appreciated!
snappstare's curator insight, July 13, 2013 7:12 AM

fairly obvious, but always good to remind ourselves of the factors between loyalists and advocates of a brand

Patricia D. Sadar - Leadership Strength Coach's comment, August 23, 2013 9:33 AM
Thank you for your insights! Donna, whether we are talking about a library or any other business. I think that it all depends on who my customers are. Who are they, what is important to them, and how can I add value. How can we as a business adapt, evolve, and respond to what our customer need from us. The art of story telling helps us to communicate in a way that we not only reach the minds of our audience...we also connect emotionally.
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Unique swimwear for women | Top Most Viral

Unique swimwear for women | Top Most Viral | Interesting | Scoop.it
These Bathing Suits Matched With you, swimsuit too sexy? | unusual swimwear for women | Unique Swimming Costumes. The secret ingredient is the mixture of colors, forms and textures.
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Rescooped by Topmostviral from Drugs, Society, Human Rights & Justice
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Strip-search that left 22yr old woman naked in a cell for 30mins - all part of the war on drugs.

Strip-search that left 22yr old woman naked in a cell for 30mins - all part of the war on drugs. | Interesting | Scoop.it
Eight police officers are to face disciplinary action after officers strip-searched a woman who had been arrested outside a London nightclub.

Via Julian Buchanan
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Julian Buchanan's curator insight, August 1, 2013 1:14 AM

The war on drugs has to stop.
The cost, loss of civil liberties and harm caused far outweighs what little if any good is achieved.

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John Krasinski to Appear in 'Arrested Development' | Top Most Viral

John Krasinski to Appear in 'Arrested Development' | Top Most Viral | Interesting | Scoop.it
'Office' star John Krasinski to appear on 'Arrested Development'
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Marathon des Sables: 'The toughest race on Earth' | Top Most Viral

Marathon des Sables: 'The toughest race on Earth' | Top Most Viral | Interesting | Scoop.it
6 days Marathon of the Sands, Sahara Marathon
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Hope Solo's Nude ESPN Shoot Included Dropping Her Robe, Sprinting In The ... - Huffington Post

Hope Solo's Nude ESPN Shoot Included Dropping Her Robe, Sprinting In The ... - Huffington Post | Interesting | Scoop.it
Hope Solo's Nude ESPN Shoot Included Dropping Her Robe, Sprinting In The ...
Huffington Post
And I wanted to be, like, I work my ass off day in and day out to win this country gold medals, to win this country World Cups.
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NASA: stunning photos of massive storm on Saturn | Top Most Viral

NASA: stunning photos of massive storm on Saturn | Top Most Viral | Interesting | Scoop.it
The spinning vortex of a hurricane-like storm with an eye 20 times larger than the average hurricane eye on Earth has been captured over Saturn by US space agency NASA’s Cassini spacecraft.
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Top 10 Quizzes for teenagers | Top Most Viral

Top 10 Quizzes for teenagers | Top Most Viral | Interesting | Scoop.it
Quizzes for teenagers | Are you really in love? Find out here your true personality, Are you a casanova?
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Funny stuff | Top Most Viral

Funny stuff | Top Most Viral | Interesting | Scoop.it
Top most viral offers you the best videos, pics, celebrities news, funny stuff, amazing photos, etc. Loads of fun on Topmostviral.com
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Piercing ideas

Piercing ideas | Interesting | Scoop.it
Looking for piercing ideas? Different and unique places for body piercing? In this article we are going to show various ideas for body piercing and tattoos, for some of them, you have to be a very brave person.
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Mobmatic

Mobmatic | Interesting | Scoop.it
Keep Your Social Media Quotient Up

Via sprintmedia
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sprintmedia's curator insight, July 1, 2013 6:17 AM
Mobmatic, A social media entertainer which allows its users to communicate, select their favorite features and products, get the latest hints and tips about YouTube or Facebook.
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Twerk | Top Most Viral

Twerk | Top Most Viral | Interesting | Scoop.it
Twerk is the most groundbreaking dance of the last 200 years, and here are the best. Twerk meaning: It's sort of a twisting action with the bottom torso, quite an interesting, hot dance.
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Hong Kong ‘living cubicles’ | Top Most Viral

Hong Kong ‘living cubicles’ | Top Most Viral | Interesting | Scoop.it
Claustrophobic nature of Hong Kong high-rises captured by German photographer Michael Wolf
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#CreativeDay | Top Most Viral

#CreativeDay | Top Most Viral | Interesting | Scoop.it
Adobe Creative Days is all about creativity and expressiveness. If you create, you don’t want to miss Creative Days.
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Adrenaline Adventures | Top Most Viral

Adrenaline Adventures | Top Most Viral | Interesting | Scoop.it
You looking for high adrenaline adventures? amazing photos, extreme sports, adrenaline rush, rock climbing, sky diving, waterfall jump,
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"Animals swimming in water" by Keng Lye | Top Most Viral

"Animals swimming in water" by Keng Lye | Top Most Viral | Interesting | Scoop.it
Singaporean artist Keng Lye makes 3D animals by filling bowls, buckets, and boxes with alternating layers of acrylic paint and resin
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The Incredible Stages of the Bregenz Festival | Top Most Viral

The Incredible Stages of the Bregenz Festival | Top Most Viral | Interesting | Scoop.it
Bregenz is different. An opera festival with two stages: a traditional opera house, home to less-known operas, and an open-air lakeside stage, where productions are held in the most spectacular fashion.
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The Condom Applicator Slingshot Gun | Top Most Viral

The Condom Applicator Slingshot Gun | Top Most Viral | Interesting | Scoop.it
Germany-based Jörg Sprave of The Slingshot Channel has designed a humorous new type of condom applicator as part of the Gates Foundation’s challenge to design the “next generation condom.”
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Evian Babies Are Back | The most-viewed ad ever | Top Most Viral

Evian Babies Are Back | The most-viewed ad ever | Top Most Viral | Interesting | Scoop.it
The Evian Babies Are Back, Sans Rollerskates | The most-viewed ad ever
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Why You Need to Know the Difference Between Customer Loyalty and Advocacy

Why You Need to Know the Difference Between Customer Loyalty and Advocacy | Interesting | Scoop.it
Customer Loyalty and Advocacy are Not Interchangeable Concepts - A loyal customer is not necessarily an advocate...

Via janlgordon
Topmostviral's insight:

Loyalty or advocacy

more...
janlgordon's comment, July 10, 2013 1:12 PM
Todd Akira Morikawa Thank you for sharing, very much appreciated!
snappstare's curator insight, July 13, 2013 7:12 AM

fairly obvious, but always good to remind ourselves of the factors between loyalists and advocates of a brand

Patricia D. Sadar - Leadership Strength Coach's comment, August 23, 2013 9:33 AM
Thank you for your insights! Donna, whether we are talking about a library or any other business. I think that it all depends on who my customers are. Who are they, what is important to them, and how can I add value. How can we as a business adapt, evolve, and respond to what our customer need from us. The art of story telling helps us to communicate in a way that we not only reach the minds of our audience...we also connect emotionally.