Interaction Design - Lars
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Rescooped by Lars Stalling from CustDev: Customer Development, Startups, Metrics, Business Models
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Forget about the mobile internet

Forget about the mobile internet | Interaction Design - Lars | Scoop.it
For as long as the idea of the 'mobile internet' has been around, we've
thought of it as a cut-down subset of the 'real' Internet. It's time to
invert that - to think about mobile as the real internet and the desktop as
the limited, cut-down version. 

Via ukituki
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Johan Sundström's curator insight, September 9, 2015 12:06 AM

"Mobile internet" is actually "internet-everywhere"

Rescooped by Lars Stalling from Financial Services 3.0
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Four Technologies That Will Revolutionize Financial Services

Four Technologies That Will Revolutionize Financial Services | Interaction Design - Lars | Scoop.it
A new wave of technological change is right beyond the next hill, really in the next couple of years.

Via beyondthearc
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John Owens's curator insight, April 8, 2014 1:14 AM

This is an interesting discussion which points to technological developments that will definitely change the face of financial services and financial inclusion in the future.  I would just change the first technology #Bitcoin to #emoney instead as this is broader and covers more of the innovation we actually see in the field.  What are the thoughts of others?

Rescooped by Lars Stalling from Designing service
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A hitchhiker's guide to Service Design!

A hitchhiker's guide to Service Design! | Interaction Design - Lars | Scoop.it
Since the Jam is getting closer, we thought it would be a great idea if we post some information about Service Design. We are hoping that the following findings will be useful for the ones that are...

Via Fred Zimny
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Rescooped by Lars Stalling from New Customer - Passenger Experience
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@IBM: Consumers Willing to Share Personal Details, But Expect Value in Return!

@IBM: Consumers Willing to Share Personal Details, But Expect Value in Return! | Interaction Design - Lars | Scoop.it
NEW YORK, January 13, 2014 (ADOTAS) — A new IBM (NYSE: IBM) study of more than 30,000 global consumers released today [...]

Via Eric_Determined / Eric Silverstein
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Eric_Determined / Eric Silverstein's curator insight, January 14, 2014 12:18 AM

The latest study from IBM reaffirms everyone's understanding that #customers are willing to work with you and share their #data if you are ready to deliver the right #experience and value for them.


Share your thoughts on the data presented. 


Do you agree that the biggest challenge for companies is to deliver the right omnichannel experience?

Laurent Hilaire's curator insight, January 14, 2014 8:58 AM
 May God bless you for your hospitality and understanding to Hilaire L,Delegate of DT from Haiti,it's a young organisation that has come after the earthquake january 12,2010.
What do you see?
We do need your support in what you,train,forum,counselling or else....Go in facebook with his name ,you could see pictures of we have done: Francois Marc Arthur
www.dthaiti.org
Hilaire Laurent,Delegate
Phone:509-37748846
Laurent Hilaire's curator insight, January 14, 2014 9:06 AM
 May God bless you for your hospitality and understanding to Hilaire L,Delegate of DT from Haiti,it's a young organisation that has come after the earthquake january 12,2010.
What do you see?
We do need your support in what you,train,forum,counselling or else....Go in facebook with his name ,you could see pictures of we have done: Francois Marc Arthur
www.dthaiti.org
Hilaire Laurent,Delegate
Phone:509-37748846
Rescooped by Lars Stalling from Tracking Transmedia
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Connecting - Trends in UI, Interaction, & Experience Design.

'The 18 minute "Connecting" documentary is an exploration of the future of Interaction Design and User Experience from some of the industry's thought leaders.  As the role of software is catapulting forward, Interaction Design is seen to be not only increasing in importance dramatically, but also expected to play a leading role in shaping the coming "Internet of things." Ultimately, when the digital and physical worlds become one, humans along with technology are potentially on the path to becoming a "super organism" capable of influencing and enabling a broad spectrum of new behaviors in the world.'


http://connectingthefilm.com/...


Via siobhan-o-flynn
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Jeni Mawter's curator insight, April 16, 2013 7:53 PM

Interactive design is radically changing the way we tell children's and young adult stories. We are in the midst of a cultural revolution.

Brad Tollefson's curator insight, April 19, 2013 3:00 AM

We're a part of something bigger...

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MOSS kits let you build the robot of your dreams with color-coded cubes

MOSS kits let you build the robot of your dreams with color-coded cubes | Interaction Design - Lars | Scoop.it
The big story at this year's Toy Fair was definitely STEM. That stands for science, technology, engineering and mathematics -- four areas of study that
Lars Stalling's insight:

Kinda cool, but still amazed how expensive those DIY robotics / interactive HW kits for kids are, in general.

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Rescooped by Lars Stalling from customer experience
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The 6 Pieces of the Customer Experience Puzzle

The 6 Pieces of the Customer Experience Puzzle | Interaction Design - Lars | Scoop.it

How do you define customer experience — and, more importantly, how do you create the best customer experience model? The diagram above visualizes the six dimensions of customer experiences, a few factors that characterize those dimensions (inner circle) and the enablers for succeeding in those dimensions (outer circle).


Via Bonnie Hohhof, Jean-Michel Franco, AndreasFeldenkirchen
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Local Search HQ's comment, February 5, 2014 1:43 AM
Very interesting and innovative!
Jean-François Dubos's curator insight, February 5, 2014 5:41 AM

Une visualisation qui met en lumière l'ensemble des facteurs qui concourent à la conception de l'expérience client et à sa mise en opération.

hardylipscomb's comment, February 5, 2014 11:14 AM
Nice framework for a holistic view of the Customer Experience we all must deliver; also, the foundation for a nice Consulting Practice methodology. Thanks for sharing this!
Rescooped by Lars Stalling from Designing service
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Zilver on design thinking

our take on design thinking: a specific mindset and a specific approach to contribute to solving wicked problems problems

Via Fred Zimny
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The Encyclopedia of Human-Computer Interaction, 2nd Ed

The Encyclopedia of Human-Computer Interaction, 2nd Ed | Interaction Design - Lars | Scoop.it
Free textbooks written by 100+ leading designers, bestselling authors and Ivy League professors.
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