“This is not the time for libraries to shy away from new strategies. Library executives need to do more than innovate, however. They need to approach the innovation challenge with an entrepreneurial mind-set.
1. Rethink the operating model
2. Understand and respond to user needs
3. Embrace the concept of continuous innovation
4. Forge a digital identity
5. Connect with stakeholders in ways that pure internet companies cannot
6. Expand the metrics
7. Be courageous