Lean— “A management system that focusses upon value (from the customer/patient’s point of view) and elimination of waste, making it easy to do the right thing by focusing on improving processes.” (Luca Boi, MHA, University of Utah Health Care Value Engineer.)
Developed by Toyota in the 1900s, Lean was first adopted by manufacturers but is now practiced in many sectors of our society including government, education, service organizations, and healthcare. The University of Utah Health Care is integrating Lean throughout the organization. To build skill levels, staff was invited to submit a problem, learn the process and apply Lean to the problem. Four sessions of “The Physician Leader/Health Sciences Leader: Lean Education Program” were run in 2013. Faculty from Spencer S. Eccles Health Sciences Library participated in three of the sessions working on different projects.