"Managers improvise all the time, surreptitiously, outside of processes & strategies, in order to deal with compression of time & resources."
How to make it work, Boston Univ., Asst. Professor views, referencing the financial industry.
My notes from the video:
Steve Leybourne covers the softer, challenging elements of work, confirming that more than ever, work is not predictable. It is doing too much, with too little, and so, managers improvise all the time, surreptitiously.
Managers then work outside of processes, strategies, goals and plans, so there is risk. Managers will this on your own, and expose themselves to failure. If things go right, they will have an emerging best practice. But if they fail, then they are really exposed. See the full Improvisation in Organizations video here.
Successful improvisation produces better ways of achieving tasks = emerging best practice. - Steve Leybourne, Asst. Professor, Boston University
The model pictured from the video features:
Three constructs: Creativity, Intuition & Bricolage (making the best of whatever resources you have at hand) from Moorman & Miner (1998.) They define improvisation as:
"the degree to which composition and execution converge in time."
Add in three more from their later research, Adaptation, Compression, Innovation (deviation from existing practices & knowledge) leading to Learning. Miner et. al. Minnesota (2001)
Leybourne lists these added three as outputs, which, in the model depicted lead to learning that is fed back into the process. Adaptive routines are actually outputs to the next round of improvisations.
It is doing too much, with too little, and so, managers improvise all the time, surreptitiously.
He also covers what can go wrong in improvisation, how to build trust within a team to improvise, and dealing with ambiguity, poor specifications.
See the full Improvisation in Organizations video here.
Thanks to Sources: Rutger Slump and Steve Leybourne, guest speaker at de Baak about Improvisation in Organizations. He is a assistant professor at Boston University in Innovation and Entrepreneurship. letsplayinnovation.wordpress.com