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The Future of Reputation

The Future of Reputation magazine examines why Reputation Management is such a challenge in a world where transparency is mandatory, social engagement is required, corporate citizenship is highly expected and content is king.


 
Via Kenneth Mikkelsen
Christian Bartosik's insight:

"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that. You'll do things differently."

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Brenda Collins's curator insight, April 25, 2014 2:11 PM

Used to work with a company whose business model was in helping companies monitor, fix and improve their reputation. Quite a learning experience. It was painfully clear that most companies have an erroneous view of themselves. With faulty view bad decisions are made. In my opinion reputation management in today's business world is a must.

Peter Vander Auwera's curator insight, April 26, 2014 1:30 AM

Massive report on trust, reputation, respect with quite some examples from financial industry. Very well done.

Zara Prveez's curator insight, April 26, 2014 11:03 AM
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Two Words That Kill Innovation: Prove It!

Two Words That Kill Innovation: Prove It! | Innovation | Scoop.it
“Prove it.”
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Open Innovation For Designing Innovative In-Flight Tableware

Open Innovation For Designing Innovative In-Flight Tableware | Innovation | Scoop.it
Innovative in-flight tableware
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Pasta Company Serves Novel Open Innovation Contest

Pasta Company Serves Novel Open Innovation Contest | Innovation | Scoop.it
IdeaConnection: Share your open innovation success stories with innovators and inventors.
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So you want to manage a product?- What no one tells you about the role

So you want to manage a product? - The Product Management Coalition - Medium
What no one tells you about the role
Christian Bartosik's insight:

You’re not managing a product. You’re managing the problem it solves.

 

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The Inevitability of a Mobile-Only Customer Experience

The Inevitability of a Mobile-Only Customer Experience


Via Eric_Determined / Eric Silverstein
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Eric_Determined / Eric Silverstein's curator insight, February 11, 2:06 AM

As @BrianSolis highlights:


"Companies must design #mobile-first and mobile-only #customer #journeys to prevent channel-hopping and multi-screening, thus increasing conversions"


Is your company making the commitment to mobile?

Bharat Employment's curator insight, February 12, 12:18 AM

http://www.bharatemployment.com/

Mike Donahue's curator insight, February 13, 10:14 AM

Nice deck with plenty of compelling stats. I would argue the mobile-only experience is already here for many people. Some by necessity and other sby choice. Ignore at your own risk.

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Optimizing The Social Customer Experience For Better Customer Engagement

Optimizing The Social Customer Experience For Better Customer Engagement | Innovation | Scoop.it
Customers are moving outside the purchasing funnel—changing the way they research and buy products and services. If your service experience hasn’t adapted,
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The Future of Organization

Aiming to eliminate the compromises in organizational life. Covering some interesting and provocative ideas, spanning human rights, complexity science, the dea…
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Why Do Managers Hate Agile?

Why Do Managers Hate Agile? | Innovation | Scoop.it
The vertical world of "management" and the horizontal world of "Agile" are incompatible.
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What GE, a 130-year-old company, is learning from Silicon Valley

What GE, a 130-year-old company, is learning from Silicon Valley | Innovation | Scoop.it
How the 130-year-old company is learning from Silicon Valley.
Christian Bartosik's insight:

In the 1990s: The context demanded operational excellence. Companies had to drive costs down and execution up and create foolproof processes to ensure quality.

 

No innovation became the priority. Operational excellence has made us vulnerable to disrupters.

 

The answer:

-More a horizontal and agile organization.

- “Connect and inspire” instead “command and control”.

- Delegate power to where the action is.

- Customer intensity

- Lean management
- Reimagination of IT — not as a cost to be outsourced but as a strategic lever that must be maximized.

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Don’t Ask for New Ideas If You’re Not Ready to Act on Them

Don’t Ask for New Ideas If You’re Not Ready to Act on Them | Innovation | Scoop.it
Without a clear process, people get discouraged.
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Gunter Dueck - Das Neue und seine Feinde

Gunter Dueck - Das Neue und seine Feinde Unternehmen haben wie alle Systeme ein Immunsystem, das jede neue Idee zunächst wie eine Störung behandelt. Die eige...
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Can Collaboration Be Forced?

Can Collaboration Be Forced? | Innovation | Scoop.it
According to author Evan Rosen, companies may have to change how they operate to encourage employees to work together.

Via Alexander Crépin
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Everyday Innovation Can Produce Big Results

Everyday Innovation Can Produce Big Results | Innovation | Scoop.it
So many companies get obsessed with scoring the next Big Innovation. Of course we’re all hungry to find that next giant disruptive idea that will revolutionize our industry. However, how often can you truly expect that big stroke of genius to happen? Once every two years, once a year at the very most? In addition, most employees of large and midsize companies don’t feel they are capable of coming up with the next Big Innovation and assume others are working on this so they go about their tasks f
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Coca-Cola Crowdsourcing Contest to Shape a Better Future

Coca-Cola Crowdsourcing Contest to Shape a Better Future | Innovation | Scoop.it
Coca-Cola’s public good global crowdsourcing contest
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The Future of Chocolate in a Digital World

The Future of Chocolate in a Digital World | Innovation | Scoop.it
IdeaConnection: Share your open innovation success stories with innovators and inventors.
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History of Design Thinking at SAP

History of Design Thinking at SAP | Innovation | Scoop.it
Design Thinking has a strong history at SAP that started in 2004 and continues today. Here is the Design Thinking journey! Watch the video and let us know
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Focus Groups & Spaghetti Sauce

Focus Groups & Spaghetti Sauce | Innovation | Scoop.it
"Tipping Point" author Malcolm Gladwell gets inside the food industry's pursuit of the perfect spaghetti sauce -- and makes a larger argument about the nature of choice and happiness.
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Usability Tests vs. Focus Groups

Usability Tests vs. Focus Groups | Innovation | Scoop.it
We find the stories in your data and take action with SEO, paid search, online advertising, user experience, and development services.
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The Zara Approach

The Zara Approach | Innovation | Scoop.it

Zara delivers new products twice each week to its 1,670 stores around the world. This adds up to more than 10,000 new designs each year!

 

It takes the company only 10 to 15 days to go from the design stage to the sales floor.

 

Because of this streamlined model, Zara is not forced to be ahead of the curve. Rather, they exist on the curve, evaluating trends first, then following.

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General Electric Wants to Act Like a Startup

General Electric Wants to Act Like a Startup | Innovation | Scoop.it
Its FastWorks project aims to roll out products faster and cheaper
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Google's Eric Schmidt predicts how tech will disrupt whole industries within the next 100 years

Google's Eric Schmidt predicts how tech will disrupt whole industries within the next 100 years | Innovation | Scoop.it
Google’s Eric Schmidt has a 10-year prediction of how tech will disrupt whole industries
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14 Principles of the Future Organization -

14 Principles of the Future Organization - | Innovation | Scoop.it
Over the past few months I’ve been sharing a series of posts on the 7 Principles of the Future Employee and the Evolution of the Employee. This was followed by the 10 Principles of the Future Manager followed by the Evolution of the Manager. Today I want to introduce the 14 Principles of the Future …
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▶ Radical Innovation Strategies

A full set of strategy animations accompany the forthcoming textbook: “Strategic Management: Concepts and Tools for Creating Real World Strategy” published b...
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Rescooped by Christian Bartosik from Creativity & Innovation for success
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How Customer Experience Will Crush Your Company's Silos

How Customer Experience Will Crush Your Company's Silos | Innovation | Scoop.it
Customer experience can be the catalyst to tearing down the divisions within your business. In this post, I analyze three ways how it can be done.

Via Alexander Crépin
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