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Why Knowledge Management has Failed & Enterprise Social Should Replace Email | Enterprise Social Network Blog

Why Knowledge Management has Failed & Enterprise Social Should Replace Email | Enterprise Social Network Blog | Information Science | Scoop.it

posted by Emilie Doolittle:

In an interview with McKinsey Quarterly (http://www.mckinseyquarterly.com/Organization/Strategic_Organization/Making_internal_collaboration_work_An_interview_with_Don_Tapscott_3052) , Don Tapscott, an adjunct professor at the University of Toronto, describes why knowledge management requires replacing email with microblogs and enterprise social networking platforms.

“Knowledge management has failed,” Don says. “We had this view that knowledge is a finite asset, it’s inside the boundaries of companies, and you manage it by containerizing it.”

“Knowledge is an infinite resource,” Don says. “You don’t achieve it through containerization, you achieve it through collaboration.”

Moving beyond email and file systems, social platforms are the collaborative tools enabling affective knowledge management. More robust platforms allow knowledge sharing, ideation and project collaboration to happen across systems and applications.

 


Via Karen du Toit
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Karen du Toit's curator insight, March 13, 2013 7:20 AM

Knowledge Management vs Enterprise Social networking platforms

My view: KM should include Enterprise Social networking, without being made redundant!

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The Key Role of Librarians in Knowledge Management « Legal Current

The Key Role of Librarians in Knowledge Management « Legal Current | Information Science | Scoop.it
The Key Role of Librarians in Knowledge Management http://t.co/lXh0JS6t...

 

Gretchen DeSutter: 

"As firms strive for greater efficiency and delivering greater value to clients, knowledge management system can help firms by streamlining search.

Because of their skill set and experience, librarians are uniquely positioned to help firms get the most out of their knowledge management systems. According to the 2011 ALM Law Librarian "Survey, 57 percent are playing a more active role in KM than three years ago."

In the end, it’s all about placing the right information into the user’s hands at the right time and in the right format. Librarians know how to do that better than anyone, and those skills can make the difference in helping their firms realize the full benefits of knowledge management.

Stop by booth #922 at the AALL National Conference and see what’s new in knowledge management."


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