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Information documentaire
Culture de l'écrit, création, transmission et conservation de l'information.
Curated by Ela Srofton
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Designing Better Libraries » Getting Community Members Beyond The Level One Library Experience

Among the more recognized and often repeated findings emerging from Ithaka S & R’s faculty research studies, including the recent 2012 report, is the revelation that faculty primarily perceive the academic library as their purchasing agent.

[...]

Four levels of user experience (column titled “Building Customer Communities is the Key to Creating Value“) and how to get there:

 

1. In Level One the organization is perceived by its customers as simply the supplier of some commodity

2. A Level Two experience would represent an improvement for librarians because it moves beyond content to a state where community members believe you help them accomplish something, but it’s more than just basic productivity.

3. At Level Three there is more engagement, emotional connection and relationship building.

4. the library achieves platform status.

 


Via Karen du Toit
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Karen du Toit's curator insight, May 7, 2013 5:25 AM

Assessment of library experiences, and how to go to an engaged relationship with users!

repeatagain's curator insight, May 9, 2013 2:18 PM

what libraries deliver is a level one experience – and we need to do better than that...

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La gestion documentaire des professionnels

La gestion documentaire des professionnels | Information documentaire | Scoop.it

Comment améliorer sa productivité par une meilleur gestion documentaire ?

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World Book Night: If You Had One Book to Give

World Book Night: If You Had One Book to Give | Information documentaire | Scoop.it
World Book Night has made me wonder: If you had one book to give away to strangers, which would it be? But trying to find the answer left me feeling silly.
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Usages et pratiques de Twitter en France

Usages et pratiques de Twitter en France | Information documentaire | Scoop.it
Ela Srofton's insight:

"L’étude émet des conclusions qui vont quelque peu à l’encontre du discours actuel.. D’après les chiffes de l’IPSOS, le potentiel de Twitter est très limité. En cause, l’absence de désir des répondants non inscrits de rejoindre le réseau. 93% des personnes qui n’ont pas de comptes, ne souhaitent pas s’en créer un…"

 

Source :

http://www.blogdumoderateur.com/etude-usages-twitter-france/

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Stamping out poverty as well as books? How libraries can support development

Stamping out poverty as well as books? How libraries can support development | Information documentaire | Scoop.it
With 230,000 libraries in developing countries, these institutions can be the difference between users simply accessing information or being able to use it, says Stuart Hamilton
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4.8 million UK websites to be archived in ambitious library project (Wired UK)

4.8 million UK websites to be archived in ambitious library project (Wired UK) | Information documentaire | Scoop.it

Six UK libraries -- including the British Library -- have teamed up to capture and archive the UK's digital history, including all of the sites on the UK's web domain, in a bid to ensure that historians of the future don't have to grapple with a "digital black hole".

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Pourquoi baissons-nous la garde avec la confidentialité de nos données ?

Pourquoi baissons-nous la garde avec la confidentialité de nos données ? | Information documentaire | Scoop.it

Pressés, distraits, la plupart du temps nous ne faisons pas attention aux trop complexes conditions générales d’utilisation que nous acceptons. Nous échangeons nos données personnelles contre un service ou un avantage qu’on ne peut pas toujours négocier ou refuser.

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Un concours récompense les meilleures applications sur les transports publics

Un concours récompense les meilleures applications sur les transports publics | Information documentaire | Scoop.it
Les Urban Data Challenge utilisant les données des transports collectifs genevois, zurichois et san-franciscains sont enfin connus. Pour le grand plaisir des utilisateurs.
Ela Srofton's insight:

que faire des big data publiques? voici quelques idées.

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Tech is the biggest problem facing archiving

Tech is the biggest problem facing archiving | Information documentaire | Scoop.it

Virtually no data is needed for ever. Big data bigots' mad claims notwithstanding, digital archives will have to be regularly cleared. Physical space runs out; digital space runs out; formats change; applications change; and preserving access to older and older data will become crushingly expensive.

Technological change might come up with a solution to this problem, but it's a problem created by that very process of technological change. Beware what you wish for.

by Chris Mellor

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Intelligent Content: Soon your media will know you better than you know yourself

Intelligent Content: Soon your media will know you better than you know yourself | Information documentaire | Scoop.it
Though tablets and ebook readers are now mainstream, the revolution in the way they display content – and how that content will be generated dynamically – is yet to come.

Via Arabella Santiago, michel verstrepen
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jspellos's curator insight, April 10, 2013 9:45 AM

The content curation movement keeps growing.

Cees Franke's curator insight, April 11, 2013 12:29 AM

Het algoritme wordt (en is het soms al enigszins)  de nieuwe curator ...

Deanna Dahlsad's curator insight, March 23, 4:39 PM

One note from the article regarding content curation:


Curation will guide content

Some argue that readers no longer want curated content, however we believe people always have and always will look to trusted sources for guidance, and that’s where books and magazines will continue to add value.

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Une rumeur Internet sur deux est islamophobe

Une rumeur Internet sur deux est islamophobe | Information documentaire | Scoop.it
Guillaume Brossard, un des fondateurs de Hoaxbuster, principal site de traque des canulars d’Internet, s’inquiète de l’évolution de ces rumeurs.
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Readers' Choice: 10 More of the Coolest Librarians Alive

Readers' Choice: 10 More of the Coolest Librarians Alive | Information documentaire | Scoop.it
Earlier this week, we posted about a few of the coolest librarians we'd ever heard of, and asked you to come back to us with your own suggestions. And come back you did, with suggestions of awesome...
Ela Srofton's insight:

de jolies idées au travers de leurs animations et engagement

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Inside the Biggest Cyberattack in History

Inside the Biggest Cyberattack in History | Information documentaire | Scoop.it
A recent wave of cyberattacks originally targeted at a single company has been slowing Internet speeds across the world.
Ela Srofton's insight:

I just noticed lag on the easyjet page. Was it that?

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Libraries: A Canvas for Creating Meaningful User Experience

Libraries: A Canvas for Creating Meaningful User Experience | Information documentaire | Scoop.it

User experience is an important tool for libraries to employ against a number of competitors like bookstores and at-home Internet access. Libraries have taken this as an opportunity to provide services that are not available elsewhere. The strategy to focus on users and their needs has earned libraries strong support from the public as demonstrated by a recent Pew Internet study: an overwhelming 91% of Americans “say public libraries are important to their communities."

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Les bons et les mauvais élèves de la vie privée sur Internet

Les bons et les mauvais élèves de la vie privée sur Internet | Information documentaire | Scoop.it

Foursquare, qui n’avait aucune étoile en 2012, en a maintenant 4. Twitter est toujours irréprochable selon les critères de l’étude. Google, Dropbox ou encore LinkedIn sont aussi très bien évalués. Facebook, sûrement le plus regardé sur ses politiques concernant les données de ses utilisateurs, a encore à faire sur ce terrain, notamment sur la clarté de ses conditions d’utilisation.

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Quand le marketing s'empare des couleurs

Quand le marketing s'empare des couleurs | Information documentaire | Scoop.it
Chaque couleur suscite une émotion différente de notre part. C'est pour cette raison que le marketing, le design et le packaging s'y intéressent.
Ela Srofton's insight:

forme et transmission

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Why Do We Keep Making Ebooks Like Paper Books?

Why Do We Keep Making Ebooks Like Paper Books? | Information documentaire | Scoop.it

Comparing books to ebooks is like comparing mechanical watches to digital watches, or manual cars to automatic cars. No one doubts the convenience, reach, and flexibility of the ebook format, but it will never convincingly replicate the experience of a paper book—nor does it need to. Ebooks are a fundamentally new medium, stuck in an awkward growing stage.

So ebooks, stop trying to be paper books; break free of the page and the book paradigms and realize your potential as a fully digital medium.

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Gouvernance des documents électroniques

Gouvernance des documents électroniques | Information documentaire | Scoop.it

Définitivement, par les temps qui courent, nos collègues européens nous livrent des documents méthodologiques de qualité supérieure. C’est le cas de ceux de la République et canton de Genève qui vient de mettre en ligne un manuel de Bonne gouvernance des documents électroniques dans l'administration.

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Information Is Beautiful : Who can catch which flu?

Information Is Beautiful : Who can catch which flu? | Information documentaire | Scoop.it
Ela Srofton's insight:

h?n? la totale en un coup d'oeil

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How to Stick with It When You're Learning Something New On Your Own

How to Stick with It When You're Learning Something New On Your Own | Information documentaire | Scoop.it

Most of us have a passion to learn something new—whether it's advancing our skillset, picking up a new hobby, or just taking on an entire new learning experience—but unless you're incredibly dedicated to it, learning something new is surprisingly hard to stick with. Here are a few ways to make your new habit stick

Ela Srofton's insight:

lifelong learning, some advice

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Drapeaux Comestibles

Drapeaux Comestibles | Information documentaire | Scoop.it
Ela Srofton's insight:

j'aime beaucoup cette double lecture dans laquelle chaque information est un indice pour décoder et connaître l'autre.

c'est également appétissant et joli!

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Why Cloud Services Are Good for Your Business

Why Cloud Services Are Good for Your Business | Information documentaire | Scoop.it

What is a cloud service? Cloud service is a manner of using the internet to save, manage and process data. Big companies, such as Amazon and IBM already take

- back ups

- costs

- flexibility

- security 

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100 Websites You Should Know and Use | TED Blog

100 Websites You Should Know and Use | TED Blog | Information documentaire | Scoop.it

200 websites you need to know about, from e-commerce to search to media + culture. A list of 100 new ones, plus our original 100 from 2007.

Ela Srofton's insight:

une liste présentée par TED, forcément bon à prendre

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Qu’est-ce que la technologie essaie de nous dire ?

Qu’est-ce que la technologie essaie de nous dire ? | Information documentaire | Scoop.it

Defoe aurait été un sacré blogueur. Il a atteint une reconnaissance nationale en tant que journaliste, au début du 18e siècle, au moment où naissaient les journaux imprimés.[...] Après la publication de Robison Crusoe en 1719, il a publié le Journal en 1722, un étrange petit livre basé sur presque une décennie de collections de faits, d’histoires, d’anecdotes autour de la peste qui a frappé Londres quand Defoe était enfant. Et ce livre n’est pas seulement une réflexion sur la peste en elle-même, mais sur la manière dont l’information se diffuse. Defoe est fasciné par ce qui fait autorité en matière d’information, par la manière dont les gens donnent du sens à l’information et on peut dire qu’il en conclut avant l’heure que le message, c’est le médium.

par Xavier de la Porte

Ela Srofton's insight:

Katherine Ellison : “chaque âge a été un âge de l’information”

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La légende noire du monde électronique

La légende noire du monde électronique | Information documentaire | Scoop.it

La période contemporaine ressemble à bien des égards au 18e siècle. On peut croire ou souhaiter qu'advienne un mouvement mondial comparable à ce que furent les Lumières en Europe. Des Lumières numériques sont un axe d'inspiration que l'Europe pourrait adopter pour offrir le meilleur d'elle-même au monde en devenir. Que peut en dire un historien des Lumières ?
Cet entretien avec Roger Chartier, historien spécialiste de l'écrit aux 16e-18e siècles, mené en compagnie du prospectiviste Thierry Gaudin, présente un caractère insolite, voire exceptionnel. La prospective utilise l'histoire comme l'un de ses matériaux d'inspiration pour élaborer des scénarios du futur. L'historien, lui, s'interdit tout raisonnement déterministe sur l'avenir. Même les « leçons de l'histoire » n'ont plus cours.
Roger Chartier, tout en nuances, ne s'est pas dérobé à l'examen d'une hypothèse d'anticipation optimiste, mais il attire aussi notre attention sur un possible scénario noir.


Via Olivier Roumieux
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