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Culture de l'écrit, création, transmission et conservation de l'information.
Curated by Lena Kaufmann
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Librarians Recreate Beastie Boys “Sabotage,” Are Coolest Librarians Ever

Librarians Recreate Beastie Boys “Sabotage,” Are Coolest Librarians Ever | Information documentaire | Scoop.it

By Maia Brown-Jackson:

"You might imagine librarians spend their spare time sitting by the fire rereading Shakespeare. While that may hold true for some, a few others would rather show the world just what happens if you aren’t quiet in the library and made possibly the best music video ever: Beastie Boys “Sabotage” starring librarians."


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Karen du Toit's curator insight, August 21, 2013 3:56 AM

Super cool and super funny!! 

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Designing Better Libraries » Getting Community Members Beyond The Level One Library Experience

Among the more recognized and often repeated findings emerging from Ithaka S & R’s faculty research studies, including the recent 2012 report, is the revelation that faculty primarily perceive the academic library as their purchasing agent.

[...]

Four levels of user experience (column titled “Building Customer Communities is the Key to Creating Value“) and how to get there:

 

1. In Level One the organization is perceived by its customers as simply the supplier of some commodity

2. A Level Two experience would represent an improvement for librarians because it moves beyond content to a state where community members believe you help them accomplish something, but it’s more than just basic productivity.

3. At Level Three there is more engagement, emotional connection and relationship building.

4. the library achieves platform status.

 


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Karen du Toit's curator insight, May 7, 2013 8:25 AM

Assessment of library experiences, and how to go to an engaged relationship with users!

repeatagain's curator insight, May 9, 2013 5:18 PM

what libraries deliver is a level one experience – and we need to do better than that...