The drama triangle is a wonderful way to understand the conflict process through a cycle of action and reaction between three roles: the hero, victim and the villain. In summary, the drama triangle looks like this:
Someone is wronged by a villain, making themselves the victim. A hero swoops in to defend the victim from the villain and right the wrong. Hurrah! The villain is vanquished by the hero, and the victim is saved. Except that …
Now the villain feels attacked and victimized, and the cycle starts again.
Did you know that using phrases like "a proven track record" on job postings result in more male applicants, whereas "a passion for learning" attracts female applicants?
These findings are according to the startup Textio that launched last year and recently raised $1.5 million for its software that promises to spot gender bias in job descriptions and performance reviews. Companies like Textio are becoming a big business, particularly in Silicon Valley, where the percentage of underrepresented minorities is so low, employers shouldn’t trust their own judgment anymore. After all, if we learned nothing else from Ellen Pao’s landmark gender discrimination case, we know that inequality is never as black and white as some of us believe.
You have to understand the psychological triggers, biases & motivations that drive your customers, and in this exceptional talk from Mind the Product 2015 Nathalie Nahai, the Web Psychologist, uncovers five of the most important psychological principles that underly persuasive product design online. 1. Endowed Progress We’re naturally motivated to complete tasks we’ve started & …
Le triangle dramatique ou émotionnel, dit aussi triangle de Karpman, est une figure d'analyse transactionnelle proposée par Stephen Karpman en 1968 qui met en évidence un scénario relationnel typique entre victime, persécuteur et sauveur (ces rôles étant symboliques, une même personne peut changer de rôle).
People will often ignore or even distort the information they collect when it is “bad news.” How does this impact organizational learning and performance—and what, if anything, can or should businesses do about it?
Influential people have a profound impact on everyone they encounter. Yet, they achieve this only because they exert so much influence inside, on themselves.We see only their outside.We see them innovate, speak their mind, and propel themselves forward toward bigger and better things.And, yet, we’re missing the best part.The confidence and wherewithal that make their influence possible are earned. It’s a labour of love that influential people pursue behind the scenes, every single day.
There has been a new fad rising among companies around the world. It benefits the customers, the employees and the management. This new popular trend is catching on from company to company and is spreading like wildfire. What is this new trend? It is the focus on employee happiness.
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