Emotional intelligence (EI) is the ability to identify, assess, and control the emotions of oneself, of others, and of groups. Our emotional intelligence — the way we manage emotions, both our own and those of others — can play a critical role in determining our happiness and success (Daniel Goleman).
Effective leaders spend a significant amount of time communicating, seeking to influence, persude and inspire. Commuication is central to the work of leadership. For some reason the study of rhetoric is no longer widely considered part of leadership development.
"What makes some people more successful in work and life than others? IQ and work ethic are important, but they don't tell the whole story. Our emotional intelligence -- the way we manage emotions, both our own and those of others -- can play a critical role in determining our happiness and success...The five components of emotional intelligence, as defined by Daniel Goleman, are self-awareness, self-regulation, motivation, social skills and empathy. We can be strong in some of these areas and deficient in others, but we all have the power to improve any of them. Not sure how emotionally intelligent you are? Here are 14 signs you have a high EQ..."