Very few people will invite you to persuade them to do anything. So if you're going to get someone to change their behavior, their actions, or their mind, you'll need to do it intentionally. Consider these 10 tips:...
Yvonne leads a large IT team, and they’re a very intelligent group. But she realized that their negative emotions and quick tempers were overshadowing their talents. Meetings were derailed by fights. Passive aggressive emails soured moods and stalled productivity. Team members regularly dismissed constructive criticism.These bad attitudes, inflated egos, and “us-versus-them” mindsets at work are guaranteed career killers.Yvonne knew they were exceptional analysts and problem solvers—they just ne
Over the past century, the heartless, no-nonsense CEO has become something of an icon -- and a cliché -- in American society. Hollywood would have us believe that the Machiavellian chief exec is still alive and well. But that's just TV, right?...
You’re taught about history, science, and math when you’re growing up. Most of us, however, aren’t taught how to identify or deal with our own emotions, or the emotions of others. These skills can be valuable, but you’ll never get them in a classroom..
“If your emotional abilities aren’t in hand, if you don’t have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.”
Li Shen, a young Chinese manager who eagerly accepted a job as a marketing manager for L’Oreal after doing her MBA in Europe found herself working at the company’s Shanghai office. Her excellent command of English and acceptable French gave her confidence when dealing with her European colleagues. She didn’t feel there was a cultural gap between her and her European peers, until she was invited to Paris to present her ideas about a marketing campaign in China.
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