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How to Get Your Point Across Calmly and Effectively

How to Get Your Point Across Calmly and Effectively | Influence, EQ & Persuasion | Scoop.it
I follow these steps to get my point across and frequently find that my voice is heard and accepted amongst people who have differing opinions than my own.
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Infographic: Emotional Intelligence, What It Means And Why It Is Important

Infographic: Emotional Intelligence, What It Means And Why It Is Important | Influence, EQ & Persuasion | Scoop.it
Business Insider has a useful and informative infographic that explains what emotional intelligence is and why it is important.

According to...
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Are You Emotionally Intelligent? Here's How to Know for Sure

Are You Emotionally Intelligent? Here's How to Know for Sure | Influence, EQ & Persuasion | Scoop.it
When emotional intelligence (EQ) first appeared to the masses, it served as the missing link in a peculiar finding: people with average IQs outperform those with the highest IQs 70% of the time. This anomaly threw a massive wrench into the broadly held assumption that IQ was the sole source of success.
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Dealing With Workplace Overwhelm

Dealing With Workplace Overwhelm | Influence, EQ & Persuasion | Scoop.it
In the high powered, fast moving society we live in and with many companies downsizing, today's employees are expected to do more with less, as demands rise time diminishes, creating an alarming trend of workplace stress and overwhelm.
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The Psychology of Inside Out: A Beautiful Lesson in Emotional Intelligence

The Psychology of Inside Out: A Beautiful Lesson in Emotional Intelligence | Influence, EQ & Persuasion | Scoop.it
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Marc Wachtfogel, PhD's curator insight, July 14, 6:24 AM

"Frankly, Inside Out may be more effective in teaching the concept of Emotional Intelligence better than any psychology text."

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The Four Qualities of Empathy

The Four Qualities of Empathy | Influence, EQ & Persuasion | Scoop.it
Stories are data with a soul, says Dr Brené Brown. Next time you need to choose how to express what you feel for someone, you might want to reach out for empathy. In this RSA animate short, Brown says empathy fuels connection, while sympathy drives disconnection. Our brains are wired to run from pain—including emotional pain—whether it is ours or someone else's. In the video, Brown says empathy rarely starts with the words, “At least...” and oftentimes, the best response is, “I don't know what t
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How To Manage Conflict

How To Manage Conflict | Influence, EQ & Persuasion | Scoop.it
Many managers hate dealing with all the conflict that comes with the job. Here's how to manage conflict well -- even if you'd rather avoid it entirely.
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Body Language: 5 Ways You Send the Wrong Message At Work

Body Language: 5 Ways You Send the Wrong Message At Work | Influence, EQ & Persuasion | Scoop.it
You might be working hard, but these five nonverbal actions might undermine the positive message you want to send.
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Wise Up to Emotional Intelligence in the Workplace

Wise Up to Emotional Intelligence in the Workplace | Influence, EQ & Persuasion | Scoop.it
There are assessments, courses and entire training programs dedicated to emotional intelligence in the workforce.
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Why Emotional Intelligence Affects the Bottom Line

Why Emotional Intelligence Affects the Bottom Line | Influence, EQ & Persuasion | Scoop.it
There are five parts of communication -- what's said, what's not said, words, tone of voice, and body language. Active listening is the process of fully attending to all parts of someone's communication.
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The Courage to Confront

The Courage to Confront | Influence, EQ & Persuasion | Scoop.it
Authentic Servant Leaders have courage. This allows them to make tough choices, it allows them to take calculated risks. Courage is their “secret sauce,” it’s what often separates...
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Ellen Naylor's curator insight, May 12, 12:34 PM

It takes courage and sensitivity to confront others. But you need to confront people to be true to yourself and to them. 

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Why Leaders Lack Emotional Intelligence

Why Leaders Lack Emotional Intelligence | Influence, EQ & Persuasion | Scoop.it
Over the past century, the heartless, no-nonsense CEO has become something of an icon -- and a cliché -- in American society. Hollywood would have us believe that the Machiavellian chief exec is still alive and well. But that's just TV, right?...
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Emotional Intelligence: The Social Skills You Weren't Taught in School

Emotional Intelligence: The Social Skills You Weren't Taught in School | Influence, EQ & Persuasion | Scoop.it
You’re taught about history, science, and math when you’re growing up. Most of us, however, aren’t taught how to identify or deal with our own emotions, or the emotions of others. These skills can be valuable, but you’ll never get them in a classroom..
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How Sleep Resets The Brain's 'Emotional Compass'

How Sleep Resets The Brain's 'Emotional Compass' | Influence, EQ & Persuasion | Scoop.it
As most of us know all too well, lack of sleep and a bad mood often go hand-in-hand.

But a poor night's sleep doesn't just put a damper on your own emotions. New research from The University of Ca
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The Top 7 Habits of Emotionally Intelligent, Happy People

The Top 7 Habits of Emotionally Intelligent, Happy People | Influence, EQ & Persuasion | Scoop.it
Happiness is a habit. Emotional stability comes through mindful awareness and practice. Learn the top 7 habits of emotionally intelligent, happy people.
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5 Surefire Ways to Make Conflict Worse

5 Surefire Ways to Make Conflict Worse | Influence, EQ & Persuasion | Scoop.it
This post defines five actions or thoughts that can make conflict worse rather than better. The author suggests readers avoid these choices.
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Communication Mistakes to Avoid in A Difficult Conversation

Communication Mistakes to Avoid in A Difficult Conversation | Influence, EQ & Persuasion | Scoop.it
Communication can be difficult especially when emotions are running high and no one is at their best.
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The Case For Hiring For Emotional Intelligence

The Case For Hiring For Emotional Intelligence | Influence, EQ & Persuasion | Scoop.it
Why this so-called "soft skill" is much more than a buzzword.
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It's perfectly logical why we should apply emotion in workplace design - Workplace Insight

Workplace design and management often focuses on IQ when EQ can be at least as important in delivering on organisational objectives
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The Emotionally Intelligent Sales Manager – Two Ways EQ Improves Sales Leadership Results

The Emotionally Intelligent Sales Manager – Two Ways EQ Improves Sales Leadership Results | Influence, EQ & Persuasion | Scoop.it
Emotional intelligence and sales are usually not even put in the same sentence. Sales management professionals often confuse emotional intelligence with being soft and a push over—two traits that are not going to accelerate sales results.
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Emotional intelligence is no accident

Emotional intelligence is no accident | Influence, EQ & Persuasion | Scoop.it
The Deseret News National Edition fills a void in the American media landscape through rigorous journalism for family- and faith-oriented audiences.
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Emotionally Intelligent Leaders Make Reducing Workplace Stress a Priority

Emotionally Intelligent Leaders Make Reducing Workplace Stress a Priority | Influence, EQ & Persuasion | Scoop.it
Leaders are wise to pay attention to how their team bears up to the demands of the job. Different people respond and cope differently to stress.
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SNMinc WebGems's curator insight, May 18, 8:59 AM

"To be an effective leader you have to meet the right needs of your employees."

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Emotional Icebergs: The Barrier to Success No One’s Talking About

Emotional Icebergs: The Barrier to Success No One’s Talking About | Influence, EQ & Persuasion | Scoop.it
There are plenty of barriers to success, but there’s one substantial obstacle that few people know about. It’s your iceberg beliefs.
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Compassionate Communication

When we pay attention to the words we use and the way we use them, we improve the odds of strengthening and deepening our most meaningful relationships.
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