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10 Roles of an Online Community Manager

10 Roles of an Online Community Manager | Influence | Scoop.it

The role of the community manager is becoming increasingly important as more organisations begin to realise that you need more than collaborative technology to build a community. Culture and behaviours are just some of the challenges in establishing an effective knowledge-sharing network and building trust. The community manager(s) - sometimes also referred to as community moderator or facilitator - can be the difference between a succesful community and one that fades and dies. The post lists 10 key functions or roles as follows:

 

1.Tech Admin
2.Legislator
3.Host 
4.Content creator and discussion starter.
5.Moderator 
6.Customer Advocate and Support
7.Interface Manager 
8.Engager 
9.Analyst 
10.Thought leader 

 

More detail in the original post. Well worth a read.

 

Value: 8/10


Via Michael Norton, Stephen Dale
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The Leadership Lessons of Nelson Mandela - Businessweek

The Leadership Lessons of Nelson Mandela - Businessweek | Influence | Scoop.it
Times LIVE
The Leadership Lessons of Nelson Mandela
Businessweek
In the decade and a half following his retirement from politics, Mandela's influence grew as a global humanitarian and philanthropist.
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Mandela: Long Walk to Freedom: The Brits who've brought to life the leader's ... - Daily Mail

Mandela: Long Walk to Freedom: The Brits who've brought to life the leader's ... - Daily Mail | Influence | Scoop.it
Daily Mail
Mandela: Long Walk to Freedom: The Brits who've brought to life the leader's ...
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Why is Thought Leadership, “Leadership?”InPower Consulting Inc.

Why is Thought Leadership, “Leadership?”InPower Consulting Inc. | Influence | Scoop.it
I believe that much of the power of influential leadership lies more specifically in thought leadership, but not as we've traditionally defined it.
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4 Keys for Expanding Your Leadership Influence ... - Angela Bisignano

4 Keys for Expanding Your Leadership Influence ... - Angela Bisignano | Influence | Scoop.it
In your plans are you thinking about how you are going to expand your leadership influence? If not, you should be. ... Emotionally and psychologically healthy leaders keep their emotions, thought life and behavior in check.
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