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Internet of Things: Six Key Characteristics

Internet of Things: Six Key Characteristics | Induce digital | Scoop.it

Creating Internet of Things products can place businesses and their product teams in an uncomfortable place by pushing them outside of their comfort zone.

 

An exploration of six design characteristics to help guide IoT product teams as they set forth into uncharted territory.


Via Kenneth Mikkelsen
Christopher Sachse Aaris's insight:

Great for business modeling! "Internet of Things: Six Key Characteristics" #digitaltransformation #digitalstrategy http://sco.lt/...

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Michael Ravensbergen's curator insight, January 11, 5:30 AM

Six characteristics of design.

Induce digital
The development within digital and the customer's or user's demands is going on so rapidly that is very difficult to keep pace. Companies hire an array of agencies to help them keep up but often misses out on another prerequisite for digital succes: their own digital teams and the cultural shift needed to adopt the solutions created by their agencies. Induce digital goal is to grow and strengthening those teams through inspiration, training and recruitment - in short by inducing a digital thinking in the organization.
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This (Digital) Transformation will be Productized

This (Digital) Transformation will be Productized | Induce digital | Scoop.it
The wires seemed to be clogged with article over article about whether the CMO is more powerful than the CIO in the age of digital transformation when really, there is a far more foundational issue for CEOs to deal with and that’s the role of product, and subsequently, what being a product manager entails, and the CEOs competency …
Christopher Sachse Aaris's insight:

The product is the medium to digital transformation - you can't can’t just market or sell your way in or out of this coming transformation. 


The wisest words I've heard in a long while!

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30 things I love on mobile websites

30 things I love on mobile websites | Induce digital | Scoop.it
I've been trawling through some mobile sites to find features I like.
Christopher Sachse Aaris's insight:

For all you mobile interaction designers out there...

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9 Ugly Lessons About Sex from Big Data

9 Ugly Lessons About Sex from Big Data | Induce digital | Scoop.it
Christian Rudder, author of Dataclysm and a founder of OkCupid, dives into the numbers and surfaces with some revelations on love, sex, race and culture
Christopher Sachse Aaris's insight:

This is also (big) data. Is it useful, useless, harmful or simply a quick laugh?

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3 Key Factors to Creating Your Customer Experience Strategy | CustomerThink

3 Key Factors to Creating Your Customer Experience Strategy | CustomerThink | Induce digital | Scoop.it
Christopher Sachse Aaris's insight:

"Experiences” create emotional events that accumulate over time" #customerexperience #digitalstrategy 


AND


“If I had asked people what they wanted, they would have said faster horses.”

Henry Ford

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B2B E-Commerce - Uncovering the secret to B2B e-commerce - Internet Retailer

B2B E-Commerce - Uncovering the secret to B2B e-commerce - Internet Retailer | Induce digital | Scoop.it
Internet Retailer - BLOG_ROOT/B2B E-Commerce - Uncovering the secret to B2B e-commerce
Christopher Sachse Aaris's insight:

Not exactly rocket science but let's keep things simple and from time to time it's worth repeating the obvious

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Digital transformation: the great enterprise unbundling - diginomica

Digital transformation: the great enterprise unbundling - diginomica | Induce digital | Scoop.it
Learn why unbundling is a powerful force driving digital transformation into the core of entire industries - insights from Marc Andreessen, Geoffrey Moore
Christopher Sachse Aaris's insight:

The trick for all digital advisors is how to to include these trends when strategizing, planning and creating for & with their clients. 

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NetAppVoice: "Fun Doesn't Just Happen" -- How To Thrill Customers With Big Data

NetAppVoice: "Fun Doesn't Just Happen" -- How To Thrill Customers With Big Data | Induce digital | Scoop.it
Hosting more than 26 million guests per year, Six Flags' theme park operations are more like managing a small city. My role as CIO is akin to being the man behind the curtain. My team helps create fun and thrills for our guests through advancements in technology. Find out how…
Christopher Sachse Aaris's insight:

Big data is simply more fun

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Digital Transformation, Innovation, Optimization, and Disruption: Spin the Dial | Innovation Insights | WIRED

Digital Transformation, Innovation, Optimization, and Disruption: Spin the Dial | Innovation Insights | WIRED | Induce digital | Scoop.it
Imagine for a moment you’re in the woods, trying to climb to the top of a nearby mountain — only you’ve lost your way, and you’re not sure where the mountain is. So you get the bright idea: simply walk uphill until you can’t walk uphill any more. At that point you’ll be at the…
Christopher Sachse Aaris's insight:

Make sure to build an organization that is flexible both in terms of people and technology, introduce a disruption and you have the recipe for digital disruption.

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Mobility Can Help Save Your Relationship - with Customers and Employees, That Is

Mobility Can Help Save Your Relationship - with Customers and Employees, That Is | Induce digital | Scoop.it
Consider the areas where mobility can help to transform business relationships with two of the most valuable stakeholder groups for any business employees and customers and the approach companies need to adopt to exploit the transformative power of mobility.
Christopher Sachse Aaris's insight:

Good use of mobile technologies can save costs AND improve customer experience and thereby loyalty

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8 Elements to Delivering Delightful Customer Experiences

8 Elements to Delivering Delightful Customer Experiences | Induce digital | Scoop.it
Anand Subramaniam, 8 Elements to Delivering Delightful Customer Experiences
Christopher Sachse Aaris's insight:

Who wouldn't want "delightful" customer experience?

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CIOs Cede Digital Transformation Ground To CMOs - InformationWeek

CIOs Cede Digital Transformation Ground To CMOs - InformationWeek | Induce digital | Scoop.it
With a majority of businesses realigning technology and business this year, CIOs must step up and assume an active role, according to Altimeter Group research.
Christopher Sachse Aaris's insight:

Who´s in charge of digital transformation? Apparently most often the CMO. Believe it's a problem that the CIO/CTO doesn't seem to play a bigger role.

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What it’s really like to be a digital strategist

What it’s really like to be a digital strategist | Induce digital | Scoop.it
What makes everybody want to be a strategist or think they could be a strategist? Grant Flannery ponders this question, but suggests that next time you're sitting in a presentation, think about all the work that didn't make it into the final slide deck.   As I walk around the office I often get asked 'How did you get into strategy?' Maybe this is because I am new, maybe because I just had a shave and people think I’m 14 years old and a work experience kid, maybe because walking around is all people see me do, or maybe (and…
Christopher Sachse Aaris's insight:

The man gotta a point. And one which is true for a few other professions as well!

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If You Think Big Data’s Big Now, Just Wait

If You Think Big Data’s Big Now, Just Wait | Induce digital | Scoop.it
We've been hearing a great deal about the power of Big Data over the last couple of years. The hype says that as we gather more data, we will be able to get..
Christopher Sachse Aaris's insight:

The Internet of things will lead to an unseen explosion of data. A bit mind-blowing actually. Had to look up what a Quintillion was (apparently we produce 2.5 quintillion bytes of data each day...)

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From Big Data to Big Insights: Using data science to transform your work

From Big Data to Big Insights: Using data science to transform your work | Induce digital | Scoop.it

Data that is, black gold, Texas tea.

Ah data, that “black gold” that is now everywhere. In fact, many have pronounced that “data is the new oil,” yet we’re still struggling with how to harness its potential. Worse still, many people are struggling just to understand what it reallymeans.

Christopher Sachse Aaris's insight:

Visualization of data is essential if you want to go from data to insight.

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The Importance of Digital Transformation

The Importance of Digital Transformation | Induce digital | Scoop.it
Paul Hoskins, executive chairman and founder of Precedent, explains why organizations need to look to the power of "digital transformation" in order to succeed in today's digitally savvy world.
Christopher Sachse Aaris's insight:

Great post - a must read if you are interested in digital transformation


"One of the key reasons stopping many organizations from thinking seriously about digital transformation is management style. To undertake a program of transformation, you need to constantly evolve and be willing to make changes. It involves having two management styles co-existing together: one evidence-based, budgeted, and structured, the other open-ended and experimental. But vitally, the outputs from each need to intertwine and work together."

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Brands should limit spend on marketing efforts to attract new customers and address existing CX issues – says Precedent's Lindsay Herbertlimit

Brands should limit spend on marketing efforts to attract new customers and address existing CX issues – says Precedent's Lindsay Herbertlimit | Induce digital | Scoop.it
Brands that are struggling to retain consumers need to focus on addressing issues with their customer experience rather than throwing...
Christopher Sachse Aaris's insight:

... many businesses are failing to realise that their biggest issues could be solved by addressing the user experience.

 

“I hear this all the time; we’ll get a new client come in and they’ll say ‘our sector is really terrible, people in our sector are disloyal and our customers keep leaving us’. But no, [the reason is] your customers are really unsatisfied, that’s why they keep leaving you.

 

“They think that if they could just get new, different customers, those customers won’t be disloyal and they’ll just put up with all of their crap.

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Improving Your Customer Experience Through Cloud Technology

Improving Your Customer Experience Through Cloud Technology | Induce digital | Scoop.it
Some industries are notorious for having poor customer service. Fortunately for you, the banking industry isn’t one of them -- yet.
Christopher Sachse Aaris's insight:

Dear banks - please read this and make it a pleasure doing business with you.

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CMOs Still Adjusting to a Data-Driven World

CMOs Still Adjusting to a Data-Driven World | Induce digital | Scoop.it
The marketing world is changing faster than ever these days. As consumers go increasingly digital and companies have more data at their fingertips, marketing departments in companies large and small …
Christopher Sachse Aaris's insight:

Are CMOs and CIOs prepared for the data-driven world?

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Start-ups should realise the potential of the big data economy

Start-ups should realise the potential of the big data economy | Induce digital | Scoop.it
Big data offers a golden opportunity for start-ups and entrepreneurs to monetise the rapidly expanding stream of information. Many companies collate massive
Christopher Sachse Aaris's insight:

“How much of the data that companies or organizations store is actually being used to create better outcomes or better decisions or better results or better anything — particularly in real time? The dirty secret is, almost none of it. Well, that’s a huge opportunity, and an area that’s hugely interesting to our customers.”

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Only 44% of Organizations Feel Their C-Suite “Gets” Digital

Only 44% of Organizations Feel Their C-Suite “Gets” Digital | Induce digital | Scoop.it

Epsilon, the global leader in helping clients create customer connections that build brand and business equity, and research publisher Econsultancy, today released new a new study that unveils how Global 1,000 enterprises are evolving to deal with the modern, always-connected and mobile consumer.

Christopher Sachse Aaris's insight:

But quite a few of them don't get how technology can improve customer experience dramatically.

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Ten Ways Connected Devices Will Impact Every Organization

Ten Ways Connected Devices Will Impact Every Organization | Induce digital | Scoop.it

This year, the number of mobile-connected devices will exceed the world’s population. To survive the coming decade, most organizations will have to respond in some way to the rise of connected devices. As connected products, connected logistics, and connected phones become ubiquitous, they create value for users and risks for companies.

Christopher Sachse Aaris's insight:

"This year, the number of mobile-connected devices will exceed the world’s population". Winners will know they’re winning before losers find out they’re losing.

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The customer journey & relevant experiences are the new business imperatives

The customer journey & relevant experiences are the new business imperatives | Induce digital | Scoop.it
Understanding the customer journey and delivering relevant experiences has never been this critical.
Christopher Sachse Aaris's insight:

"The companies that deliver an experience that is relevant and personalised across their customers’ journeys – an experience that is informed by customers’ intent, device and channel, and purchase stage – will be the digital marketing leaders of tomorrow. "


Better get started then. And in this case just a little personalization sure beats no personalization. 

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32 Customer Experience Measurements Every Business Leader Should Know | CustomerThink

32 Customer Experience Measurements Every Business Leader Should Know | CustomerThink | Induce digital | Scoop.it
Christopher Sachse Aaris's insight:

32? A few more than "the vital few" measurements I've heard you should focus on but perhaps they can serve as inspiration non-the-less.

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Is Your Brand's Personalization Really Customer-Centric?

Is Your Brand's Personalization Really Customer-Centric? | Induce digital | Scoop.it
True personalization makes brands competitive, but what does true personalization mean?True personalization gives brands the opportunity to be wholly customer-centric at every point of engagement. Rather than just increasing conversion rates, personalization involves a continuous effort to improve your customer experience so that visitors will return, purchase and become loyal.It's not about collecting mountains of data or testing based on legacy assumptions about visitors, but the actiona Topic: Customer Experience.
Christopher Sachse Aaris's insight:

Is digital transformation = a gradual improvement of customer (user) experience?

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Why Customer Experience In Modern Business Is For More Than Just The Marketing Department

Why Customer Experience In Modern Business Is For More Than Just The Marketing Department | Induce digital | Scoop.it
Jodie Sangster, head of industry body ADMA, recently put me on the spot with a very pointed question. Who, she asked me, owns the customer experience in a modern business?
Christopher Sachse Aaris's insight:

Marketing cannot and should not be the only ones to feel responsible for good customer experience. Check!

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