Improving Organizational Effectiveness & Performance
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Improving Organizational Effectiveness & Performance
Focuses on Tools for Leaders and Managers that Enhance Organization Results: #EmpoweringEffectiveness
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Why companies use employee surveys | Hay Group

Learn why it’s important to connect your employee survey to your company strategy
Frank J. Papotto, Ph.D.'s insight:

I'll point out here that there are two kinds of surveys both offering different value to business organizations. Standardized off the shelf type surveys allow some comparisons with similar organizations and custom surveys which allow in-depth examination of particular organizations' issues and concerns.

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Leadership Online

This is a  website of free leadership & leadership development resources.

Frank J. Papotto, Ph.D.'s insight:

Check out this listing for any tools and services that might be of help for your LD needs. Many provide resources that are consistent with the Purposeful Leadership (see http://www.slideshare.net/FJPapotto/purposeful-leadership#!  ) model.

 

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Strategic Alignment to Harmonize Business Execution ~ Future of CIO

Strategic Alignment to Harmonize Business Execution ~ Future of CIO | Improving Organizational Effectiveness & Performance | Scoop.it

Harmonious Business Execution is often a by-product of strategic alignment, but whether is it necessary or always helpful is not entirely clear. 

Frank J. Papotto, Ph.D.'s insight:

add your insight... Being aligned with strategy doesn't necessarily imply internally consistent activities and processes, although it does suggest an understanding of the rationale for engaging in various activities. Although we often strive for simplicity in our enterprises, organizational effectiveness requires sufficient complexity to address diverse stakeholder needs. 

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Seven Disciplines that Make Leadership Development Stick

Seven Disciplines that Make Leadership Development Stick | Improving Organizational Effectiveness & Performance | Scoop.it
Leadership sustainability is about the commitment to change; growth that is consistent with shifting requirements for the individual AND the organization (Leadership sustainability isn’t easy.
Frank J. Papotto, Ph.D.'s insight:

I've commented on Ulrich and Smallwood's book before to say I believe that they essentially have it right. They are clearly advocates for Purposeful Leadership: Indicating leaders' understanding, communication, and acting, with a clear sense of purpose for the enterprise and themselves will affect changes that last. 

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How Important is Employee Engagement? [INFOGRAPHIC]

How Important is Employee Engagement? [INFOGRAPHIC] | Improving Organizational Effectiveness & Performance | Scoop.it
How important is employee engagement in the workplace? This infographic by Dale Carnegie explains why it matters. Takeaways:  71% of all employees are not ($11 billion is lost each year due to employee turnover.

Via Rami Kantari
Frank J. Papotto, Ph.D.'s insight:

This graphic provides a simple overview of Employee Engagement which is helpful. From a larger perspective, we should realize that Employee Engagement is just one of the powerful drivers for organizational improvement; process and operations improvement, strategic alignment/clarity of purpose, and agility and flexibility (to drive and respond to change) also are additional critical forces for improving organizational effectiveness.

 

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Linda Salna's curator insight, September 13, 2013 10:05 AM
employees can be more engaged by making a difference through a social cause their company supports
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28 Leadership Development Recommendations for your Individual Development Plan

This is from Dan McCarthy's "Monthly Leadership Carnival" Welcome to the September edition of the Leadership Development Carnival ! For this month’s edition, I asked an all-star cadre of leadership...
Frank J. Papotto, Ph.D.'s insight:

What emerges as two clear themes in all of these recommendations are the importance of builidng self-knowledge and developing others. I can't disagree with the importance of these, but I expected more. For example, the importance of understanding the organization, its mission and its context all are critical for gaining a strategic perspective and seem to have gotten little attention. 

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Successful Companies Focus on Treating All Stakeholders Nicely.

“There’s no way to institutionalize or “corporatize” niceness…. It has to come from the top, and from there it will filter down…” We live in a world where information travels quickly and powerfully...
Frank J. Papotto, Ph.D.'s insight:

This article vividly points out the power of excellent customer service and robust employee engagement; treating people right attracts them and builds loyalty. It provide a strong argument for the more general approach I call Stakeholder Engagement which forms the basis for a collaborative, 21st Century enterprise. 

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The Striking Downside to a Remote Workplace

The Striking Downside to a Remote Workplace | Improving Organizational Effectiveness & Performance | Scoop.it
You don't need a physical office any more. Your team can work from all over the world. But how can this create sustainable value?
Frank J. Papotto, Ph.D.'s insight:

It useful to realize that maintaining a collaborative, cooperative context is important to not only stimulate human interaction and exchange of ideas, but also fully engage employees. The social connection to others in the enterprise is an critical factor for organizational effectiveness. 

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The 4 Things All of Your Employees Should Be Learning on the Job

The 4 Things All of Your Employees Should Be Learning on the Job | Improving Organizational Effectiveness & Performance | Scoop.it
Employee Engagement and Marketing: The 4 Things All of Your Employees Should Learn on the Job Since up to 70% of US workers are disinterested or actively disengaged from their jobs, it stands to re...
Frank J. Papotto, Ph.D.'s insight:

The article is written from a marketing perspective and makes some excellent points about engaging employees. But engagement should be a much broader effort than suggested here. Selecting people who believe in the company's mission, developing employee's capacity to contribute, treating employees fairly, and giving them sufficient autonomy and resources to do their work effectually are other essentials that effective, high performing companies do to support engagement. 

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Roy Sheneman, PhD's curator insight, August 21, 2013 8:11 AM

Exellent ideas to ponder...

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9 Stages of Transformational Change

9 Stages of Transformational Change | Improving Organizational Effectiveness & Performance | Scoop.it
The "Grief-Then-Growth" Cycle Transformational change just "feels" hard, don't you think? It's an unsettling, unpleasant, "when is life going to return to normal" kind of thing. At least that's the...
Frank J. Papotto, Ph.D.'s insight:

Each of these stages describes a valid response to change, but the model does assume a fixed sequence and that everyone starts at the same place. These assumptions are questionable.  My experience indicates that people and organizations vary in their initial readiness for and responses to large scale change. In fact, greater readiness to embrace change and more positive reactions to change most often characterize highly effective organizations. 

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Heroes of Leadership & Change

The men and women heroes (some are also anti-heroes) who advanced organizational thinking in theory and practice, from Frederick Taylor, Kurt Lewin, and Mary Parker Follet, to Russell Ackoff,  Chris Argyris, Sumantra Ghoshal, Larry Page and Sergey Brin (Google), to Tom Peters, Peter Senge, Alfie Kohn, John Kotter, and Gary Hamel.


Via Deb Nystrom, REVELN
Frank J. Papotto, Ph.D.'s insight:

Niels Pflaeging, the author, appreciates the need for leaders to cope with complexity and change, and understands that hierarchical organizations are a lot less effective than networked ones in doing so. His selection of "heroes" reflects this point of view.

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Doris Palomino's curator insight, August 9, 2013 11:00 AM

Good summary and great way to present it. Very recommendable for practitioners in the OD field.

"External superviision may correct errors. But only internal supervision can prevent their occurrence" (Eric Trist).

Ivon Prefontaine's curator insight, August 9, 2013 1:03 PM

There are some people who not well-known outside the leadership theory sphere.

Manish Puranik's curator insight, September 30, 2013 2:00 AM
"A complete mental revolution on the part of workingman as well as on management's side is required..."
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5 Leadership Lessons: Listen, Learn, Lead

5 Leadership Lessons: Listen, Learn, Lead | Improving Organizational Effectiveness & Performance | Scoop.it
English: Social Media Team logo (Photo credit: Wikipedia) Hear Ye! Hear Ye! We all go through life half-aware sometimes.
Frank J. Papotto, Ph.D.'s insight:

Regardless of what you do and where you do it, listening is a critical skill. It's the key to effective communication and good relationships. All good leaders are great listeners. These tips are bound to be helpful to many of us. 

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TCB Review - Where Will the Jobs Go?

TCB Review - Where Will the Jobs Go? | Improving Organizational Effectiveness & Performance | Scoop.it
We expect technology to continually displace human labor, individually and en masse. But we’re nowhere near prepared for what’s on the horizon, as robots, 3D printers, and driverless cars threaten to wipe out entire segments of the workforce.
Frank J. Papotto, Ph.D.'s insight:

The digital age is upon us and we need to understand that organizational disruption and displacement of workers will only intensify. Talking about it is not enough. Being innovative and tech savvy might help in the short term, but ultimately the number of workers needed will shrink. What is needed really is a thorough and creative examination of the added-value we humans offer and that can't be replaced.  

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Understanding the Organization Framework

Understanding the Organization Framework | Improving Organizational Effectiveness & Performance | Scoop.it

This article discusses a pragmatic approach to understanding organizations and the basis for organizational effectiveness. 

Frank J. Papotto, Ph.D.'s insight:

This article presents an organizational framework based upon a well-established model that identifies two organizational dimensions time: present---future focus and environment: internal—external focus. It indicates that organization culture is a third factor in understanding organizations. Because of the specific, pragmatic focus however consideration of external factors like competition, regulation, partners/alliances are not given much or any attention; internal factors such as leadership, information management, and technology are given less weight as well.   A more general approach focusing on four sets of organizational activities that build organizational effectiveness: Alignment, Adaptation, Engagement, and Execution includes all of these critical factors and allows those factors which are most important for particular organizations’ circumstances to be appropriately emphasized.

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Shhh! The Top 5 Management Tools In The World

Shhh! The Top 5 Management Tools In The World | Improving Organizational Effectiveness & Performance | Scoop.it
Management tools, if they are used appropriately, can be powerful enablers of change and actions in companies. They can, for example, help define and execute the strategy, engage with customers and
Frank J. Papotto, Ph.D.'s insight:

This article rightly points out that although management tools may be popular it does not necessary  suggest that they will be valuable in helping organizations become more effective.  Identifying and diagnosing issues that need to be addressed (such as alignment, engagement, agility or execution) is an appropriate first step before applying these or other tools. 

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How Bad Bosses Kill Employee Engagement

How Bad Bosses Kill Employee Engagement | Improving Organizational Effectiveness & Performance | Scoop.it
If you've ever worked for a bad boss, you've probably uttered these famous words .... "I don’t get paid enough to put up with this crap!
Frank J. Papotto, Ph.D.'s insight:

Immediate supervisors are critical for employee engagement; effective organizations ensure that managers at all levels understand what is necessary to engage employees.  This article highlights how challenging this can be and how easily engagement can be undermined. 

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Six Guidelines for Strategy Execution and Transformational Change - Business 2 Community

Frank J. Papotto, Ph.D.'s insight:

This article offers direct and straightforward advice that most change managers would agree with. It does seem to assume that people and change managers are less sophisicated about change than I believe is typically true. 

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The 5 Must-Have Qualities Of The Modern Employee

The 5 Must-Have Qualities Of The Modern Employee | Improving Organizational Effectiveness & Performance | Scoop.it
A few weeks ago I wrote an article covering the 5 Must-Have Qualities Of The Modern Manager. However it's not just the managers that need to adapt and evolve to the changing workplace; it's also the non-managerial employees.
Frank J. Papotto, Ph.D.'s insight:

In effective organizations, change takes place at many levels and adaptability is an indicator of effectiveness.  This article points to how employees can become more prepared for change--better adapters.

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Successful Companies Are “Nice”

Successful Companies Are “Nice” | Improving Organizational Effectiveness & Performance | Scoop.it

“There’s no way to institutionalize or “corporatize” niceness…. It has to come from the top, and from there it will filter down…"

 

We live in a world where information travels quickly and powerfully. Nothing happens—good or bad—without the world knowing it.

 

In his book Nice Companies Finish First: Why Cutthroat Management is over—and Collaboration Is In, author Peter Shankman shows how famously nice executives, entrepreneurs, and companies are setting the standard for success in this new world. He goes in-depth with nine hallmarks of effective leadership.


Via Anne Leong, Kenneth Mikkelsen
Frank J. Papotto, Ph.D.'s insight:

Effective Leaders and Enterprises understand that they depend almost entirely on other people for success (productive employees, loyal, satisfied customers, generous stockholders, etc.). Accepting Stakeholder Engagement as an important purpose is a key to their success. 

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John Michel's curator insight, August 26, 2013 6:03 AM

This is straight up, superb advice. 

Erin Olson's curator insight, August 27, 2013 11:27 PM

...and successful teachers are "nice", too

Perry Wilson's curator insight, August 28, 2013 1:11 PM

Do you think this is true? Are we becoming collaborative? I've worked and led in the Credit Union sector and I've always found collaboration better then cutthroat.

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Systems Thinking Is The Key to Excellence

According to Wikipedia:“Systems thinking is the process of understanding how things, regarded as systems, influence one another within a whole. In nature, systems thinking examples include ecosystems in which various elements such as air, water, movement, plants, and animals work together to survive or perish. In organizations, systems consist of people, structures, and processes that work together to make an organization ‘healthy’ or ‘unhealthy’.


Via David Job
Frank J. Papotto, Ph.D.'s insight:

Systems Thinking is critically important, but don't forget to include the external environment; and remember systems are often designed to be stable, but they sometimes need to evolve....

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Are you a thought leader?

Are you a thought leader? | Improving Organizational Effectiveness & Performance | Scoop.it
Ask.com says that a thought leader is an individual or firm that is recognized as an authority in a specialized field and whose expertise is sought and often rewarded.

Via Barry Deutsch, David Hain, Ricard Lloria, Roy Sheneman, PhD
Frank J. Papotto, Ph.D.'s insight:

I hope you are. The abundance of information available needs some order and organization. We need to know better what we know and don't know. 

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The Future of Work: Research Report

The Future of Work: Research Report | Improving Organizational Effectiveness & Performance | Scoop.it

Today’s business leaders face the challenge of creating the future workplace. Because of the advent of new technologies as well as the emergence of Millennials as a major percentage of the workforce, the future workplace will look vastly different than the one we are used to. At the same time, a culture of sharing, transparency, and mobility is entering the business world, as technology barriers lower. This change is being driven by the consumerization of IT, which can be described as the introduction of the popular consumer-grade technologies and devices that are spreading into the workplace for business use.


To better understand the scope and nature of this changes, Chess Media Group conducted a global research study in May 2013, surveying 605 employees who currently use social and collaboration technology tools, and how these tools affect their ability to work efficiently and flexibly.


Via The Learning Factor
Frank J. Papotto, Ph.D.'s insight:

This is certainly interesting but this small survey is at best suggestive rather than indicative of the future of work. 

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Juan M. Zafra's curator insight, August 15, 2013 10:03 AM

Today’s business leaders face the challenge of creating the future workplace. Because of the advent of new technologies as well as the emergence of Millennials as a major percentage of the workforce, the future workplace will look vastly different than the one we are used to.

The Learning Factor's comment, August 19, 2013 5:28 PM
Agreed. This was small study however it is interesting to compare it to others that have been conducted.
Kevin Dye's curator insight, October 18, 2014 9:01 PM

Interesting article!

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75 Year Study of Harvard Men Identifies 5 Rules For A Happier Life

75 Year Study of Harvard Men Identifies 5 Rules For A Happier Life | Improving Organizational Effectiveness & Performance | Scoop.it
What if there was a study dedicated to unearthing the secrets to a happy and purposeful life?
Frank J. Papotto, Ph.D.'s insight:

 A longitudinal study of now 90-year olds by a Psychaitrist,  George Vaillant, argues that relationships and connections form the basis for happiness by providing meaning and purpose to one's life. Achievement in terms of money and power he indicates is far less important.But,  I can't help wonder if a different researcher with different participants would come to the same conclusions. 

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California to get America's fastest high-speed rail line

California to get America's fastest high-speed rail line | Improving Organizational Effectiveness & Performance | Scoop.it
Work is scheduled to begin on the first leg of what will be America's fastest high-speed rail line, in California.
Frank J. Papotto, Ph.D.'s insight:

What could high-speed trains mean for major U.S. metropolitan areas? Are they financially viable? Are they a green alternative to cars and jets? Are they a safer way to travel? Will they stimulate regional commerce? California likes to be out in front of trends, often leading the way for others. But is this a risky approach or a winning strategy?

 

Consider how effective organizations manage risk: They are highly skilled in choosing what risks to take and when to take lead. But they are never hesitant about innovation and change. Is not about when or if change should happen; it's only about what change should happen. 

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Lift Your Leadership With These Top CEO Secrets

Lift Your Leadership With These Top CEO Secrets | Improving Organizational Effectiveness & Performance | Scoop.it

I’d like to share and bring to life some of the most important secrets of the top CEOs.

Frank J. Papotto, Ph.D.'s insight:

Clearly enough these are helpful ideas, but I'm not altogether sure that these are really secrets.... It is fairly well known that top CEO have very high standards, are often impatient and are sometimes challenged to find people they trust to bring their aspirations to life. Critical to their success is self-awareness and self-management--knowing when and how they can allow others to be implementer of their vision. 

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