This article shows how comfortable consumers are communicating with their doctors using technology instead of seeing them in person. Data gathered for CareSimple, a consumer focused healthcare provider shows that, three quarters of consumers prefer communication through technology than in person with their doctor. I believe this is because of convenience and the minimal level of intimacy over a phone or another communication device. Some consumers would rather get professional advice through technology simply because it’s so much faster than having to go in to the doctors den. Others, the majority, in my opinion would rather communicate over a device because of being more comfortable about sharing personal information with their doctor without having to physically identify who they are. A lot of customers would be shy or scared of being judged sharing personal information in person, technology eliminates that barrier and makes it easy for consumers to feel comfortable while doing so.
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