Games like World of Warcraft give players the means to save worlds, and incentive to learn the habits of heroes. What if we could harness this gamer power to solve real-world problems? Jane McGonigal says we can, and explains how.
Andrew Man's insight:
One of the best "classic" speeches about gamification. Just had to rewatch and reshare.
Whether you’re a freelancer, small-business owner, or full-timer, to climb the ladder, you must know how to lead the pack. Are you destined to be the big boss or be bossed around? To find out, take a look at these 10 characteristics shared by great business leaders: 1. Persistence, Persistence, Persistence In [...]
How to be, in a sense, your own customer experience consultant, and take the initiative required to to rescue your customer experience from an inappropriate, accidental, default customer service style, and instead create a distinctive service style...
How To Be A Better Leader By Rewiring Your Brain Inc.com Controlling the way your brain responds to emotions isn't as complicated as it sounds. A psychologist explains the steps that will change your behavior.
Business schools prepare us to become better at strategizing, inspiring, mentoring, team building, delegating, and so on. But do they prepare us for dealing with executives who are resistant to motivating, influencing, and coaching interventions?
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