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IP Telephony
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How to Monitor Your Employee Productivity with Stealthgenie

How to Monitor Your Employee Productivity with Stealthgenie | ICCIEV | Scoop.it
Many Enterprise and Small Businesses have sales personals and field technical engineers that are most of the time outside the company.
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Improve Communications with Unified Messaging

Improve Communications with Unified Messaging | ICCIEV | Scoop.it
Image Source: telecom.unl.edu In order for businesses to ensure that they keep track of all of their communication systems and be able to deliver the optimum level of customer service at all times, it is essential that all manner of communication...
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What Technologies Business Need To Adopt For Better Productivity

What Technologies Business Need To Adopt For Better Productivity | ICCIEV | Scoop.it
Technology driving business is a question to ponder by researching its role in today’s enterprise.
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Pulling off a Great interview using VoIP

Pulling off a Great interview using VoIP | ICCIEV | Scoop.it
It is becoming more and more common now for job hunters to find themselves interviewed remotely over the phone or video chat, either as part of a preliminary interview, or the main interview itself.
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Using A VoIP Phone System

Using A VoIP Phone System | ICCIEV | Scoop.it
Hosted VoIP office phone system is considered as the most practical communication system for small business needs. With it, a space for the physical equipment and devices aside from the small space for the office phone unit is not anymore necessary.
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Virtual PBX Service For Modern Business

Virtual PBX Service For Modern Business | ICCIEV | Scoop.it
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Nowadays more and more businesses are utilizing virtual PBX service as a substitute for the traditional phone system.
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A Piece of Good News–TringMe Offers Free VoIP Calls!

A Piece of Good News–TringMe Offers Free VoIP Calls! | ICCIEV | Scoop.it
For BlackBerry users out there – this may come out as a piece of good news!  The application TringMe can now be used as an alternative way of making those expensive calls.
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5 Networking Checks Before Planning VoIP For Your Business

5 Networking Checks Before Planning VoIP For Your Business | ICCIEV | Scoop.it
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VoIP has undoubtedly becoming an increasing trend in our society today. This is due to the fact that there are numerous advantages offered by this technology compared to the traditional phone system used in the past.
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How Voice Network Design differs across the world!

How Voice Network Design differs across the world! | ICCIEV | Scoop.it
Those who design private networks (voice) generally have two chief goals. One, they target saving money as much s possible. The other, they would like to ensure that their users get through calling them on the first attempt.
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How To Use Social Media In Your Job Search – IT & Telecoms Infographic

How To Use Social Media In Your Job Search – IT & Telecoms Infographic | ICCIEV | Scoop.it
Social media websites are being used today heavily to find jobs in all different industries, social media website such as LinkedIn is being used to build professional relationship between workers and companies and being checked to find previous...
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Know Your VOIP Provider

Know Your VOIP Provider | ICCIEV | Scoop.it
Once a small business owner knows what business phone systems are all about and what these can do to help the business grow and operate more efficiently, it is time to find the perfect phone system service provider and check out what they have to...
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How to Get the Most out of Enterprise VoIP

How to Get the Most out of Enterprise VoIP | ICCIEV | Scoop.it
About half of the work being done by various employees in any company the world over involves a lot of telecommunication.
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Virtual Reality Technology for Beginners

Virtual Reality Technology for Beginners | ICCIEV | Scoop.it
The playing field has been leveled by online technology to a point that businesses and business owners now enjoy a considerable amount of options to choose from.
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Conducting Online interviews

Conducting Online interviews | ICCIEV | Scoop.it
The internet has helped a lot in connecting people. Nowadays, it is not really a big deal to do business with people halfway across the globe, or to work for a company without ever stepping foot in the office.
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Essential VoIP features that benefit mobile agents

Essential VoIP features that benefit mobile agents | ICCIEV | Scoop.it
Company employees who spend a lot of the time on the road conduct business differently from those who stay glued in office workstations.
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Exploring the SMS, IMs and VoIP Possibilities with Android

Exploring the SMS, IMs and VoIP Possibilities with Android | ICCIEV | Scoop.it
Communicating does not need to be expensive, and this is especially true with SMS, IMs, and VoIP calls. Your Android phone can be your ultimate platform in communicating without spending so much.
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5 VoIP Benefits for Home Offices

5 VoIP Benefits for Home Offices | ICCIEV | Scoop.it
If you’re working from home, you will know that being able to communicate, be it with clients, suppliers or partners, is essential, because this communication is what allows you to stay at home rather than work on site.
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Avaya IP Office 500 Integration with Microsoft Dynamics CRM or SalesForce

Avaya IP Office 500 Integration with Microsoft Dynamics CRM or SalesForce | ICCIEV | Scoop.it
Image Src: Avaya.com CRM or Customer relationship management solutions help businesses track their customers and their information, Call Centers integrates with CRMs to provide agents with detailed information about the calling customer which helps...
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What to Keep an Eye Out For When Choosing A VoIP Service

What to Keep an Eye Out For When Choosing A VoIP Service | ICCIEV | Scoop.it
Internet telephony, Voice over IP or simply just VoIP is a mode of communication that is quickly eclipsing all other services due to its flexibility and relatively low cost.
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Maximizing the Gains of Call Conferencing

Maximizing the Gains of Call Conferencing | ICCIEV | Scoop.it
No one will disagree with the assertion that communication is an important part of any business operations. From brainstorming to execution of plans, the importance of communication cannot be taken out of the whole process of project implementation.
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Putting a Virtual Group Together

Putting a Virtual Group Together | ICCIEV | Scoop.it
Putting a virtual team together can be a daunting task for any manager or team leader. The whole process can be faced with many obstacles, involve a lot of mistakes, many stumbles and loads of frustration.
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Simple Rules For Going Virtual

Simple Rules For Going Virtual | ICCIEV | Scoop.it
In business, going virtual can pave the way for higher productivity and lower operating costs with the help of technology enabled services. It solves many manpower issues and is also a green or pro-environmental alternative.
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The Basics of Message Handling Technology

The Basics of Message Handling Technology | ICCIEV | Scoop.it
Message handling technology has come a long way in the past decade, thanks in no small part to breakthroughs in communications technology and broadband Internet capabilities.
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Tools & Tips for Providing Remote IT Support

Tools & Tips for Providing Remote IT Support | ICCIEV | Scoop.it
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Technology today is a double edged sword. On the one side, it’s more advanced, usable and accessible than ever. On the other side, consequently, more and more inexperienced users are taking the plunge.
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