“The software is functioning as intended,” said Amber. “Wait,” I asked, “so it’s supposed to delete my personal files from my internal hard drive without asking my permission?” “Yes,” she replied. I had just explained to Amber that 122 GB of music files were missing from my laptop. I’d already visited the online forum, I…
Muse Seymour's insight:
This is beyond terrible and yet another reason why I never plan to use Apple Music. Awful practice, awful product.
While Etsy’s core business model is more about tasteful curation than bleeding-edge innovation, the company has successfully innovated the traditional balance between corporate social responsibility and fiduciary responsibility.
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