Follow
Scooped by Neli Maria Mengalli onto Neli Maria Mengalli' Scoop.it! Space
Scoop.it!

Study: brands don’t listen, answering fewer than half of customer questions on Facebook (infographic)

Study: brands don’t listen, answering fewer than half of customer questions on Facebook (infographic) | Neli Maria Mengalli' Scoop.it! Space | Scoop.it
Customer service is going social. Unfortunately, it's traveling on the slow boat to customer satisfaction.
No comment yet.
Your new post is loading...
Scooped by Neli Maria Mengalli
Scoop.it!

VIII Conferência Internacional (e-)Learning 2012

Conferência e-Learning LisboaPaulo Simões 29MAIO2012...
No comment yet.