Follow
Scooped by Neli Maria Mengalli onto Neli Maria Mengalli' Scoop.it! Space
Scoop.it!

Why Do Customers Use Social Networks for Customer Service? Because They Can…

Why Do Customers Use Social Networks for Customer Service? Because They Can… | Neli Maria Mengalli' Scoop.it! Space | Scoop.it

Every day, an increasing number of connected consumers are taking to social networks to ask for help or express sentiment related to business or product related experiences; some do so to seek resolution from their peers, others broadcast questions or comments as a form of catharsis; and a smaller group of consumers actually hope to receive a response directly from the company.

No comment yet.
Your new post is loading...
Rescooped by Neli Maria Mengalli from Content Curation World
Scoop.it!

Data Curation as Digital Preservation of Documents and Electronic Artifacts: Key Reference Resources

Data Curation as Digital Preservation of Documents and Electronic Artifacts: Key Reference Resources | Neli Maria Mengalli' Scoop.it! Space | Scoop.it

Robin Good: Data (or Digital) Curation, is an academic/scientific discipline dedicated to preserve, organize and collect digital documents and other electronic artifacts for archival, re-use and repurposing objectives.


Via Robin Good
No comment yet.