Collaboration and teamwork are not the same thing. Teamwork requires individuals to work together for a common goal harmoniously; collaboration bands together people with various goals, only a few of which are usually shared.
Civil liberty advocates have had access to Google's Transparency Report and a handful of equivalents to understand just how frequently governments want our data. But what if we spend most of our time in Outlook.com, Skype or Xbox Live?
Consumers’ preferences for customer service channels are rapidly changing. And it’s not just the younger generation of consumers — there’s disruption and change across all ages and demographics. Our 2013 data about communication channels that customers use for customer service is available in my latest report. Here are some key data points:
The biggest mistake people make when it comes to building their social brand is blurring authenticity and transparency. They often end up in a social brand cycle where they never feel comfortable sharing so they sound like corporate speak 24/7.
The fast expanding universe of MOOCs has a new addition. Berlin-based startup iversity, founded in 2011 to offer online collaboration tools for learning management, has relaunched itself as a platform for massive open online courses.
Most CIOs raise a flag when it comes to social — and with good reason. They just don’t see the business value in the current slate of social tools — most of which were developed with the consumer in mind, ...
Microsoft has followed in the footsteps of Google and Twitter to become the latest tech firm to provide details of information requests submitted to it by law enforcement agencies from around the world.
Microsoft finally joined the ranks of tech companies that publish data on government and police requests, often referred to as transparency reports. On Thursday, the tech giant announced it was releasing its own 2012 Law Enforcement Requests Report.
Jeff Walker was a successful investment banker who focused on giving back while in finance, but then left the industry to give even more of his time, hoping that his collaboration with younger social entrepreneurs would send ripples of giving back...
Unique Collaboration to Provide Comprehensive Microsoft AX Support and Service Panorama Consulting Solutions, the world’s leading independent ERP consulting firm, today announced a joint venture with Solugenix, a renowned Microsoft ERP systems...
Just returned from a couple of days visiting executives in some of the leading organizations in Spain. Amazingly, it’s not technology that is top of mind for many of these executives. It’s organizational change.