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Three Kinds of Empathy: Cognitive, Emotional, Compassionate - Daniel Goleman

Three Kinds of Empathy: Cognitive, Emotional, Compassionate - Daniel Goleman | Human Resources News | Scoop.it
Being cool in crisis seems essential for our being able to think clearly. But what if keeping cool makes you too cold to care? In other words, must we sacrifice empathy to stay calm?

Via Jenny Ebermann
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Jenny Ebermann's curator insight, November 2, 2013 9:02 AM

Did you know that there are three different kinds of empathy?

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Maslow's Hierarchy of Needs

Maslow's Hierarchy of Needs | Human Resources News | Scoop.it
Maslow (1943) stated that people are motivated to achieve certain needs. When one need is fulfilled a person seeks to fulifil the next one, and so on.
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How to Run an Employee Engagement Focus Group

How to Run an Employee Engagement Focus Group | Human Resources News | Scoop.it
Employee engagement, attraction and retention are critical to a company’s success. The level of attraction determines how appealing the company is to work for, engagement levels determine how ...
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How to Differentiate Great Leaders from Good Leaders

How to Differentiate Great Leaders from Good Leaders | Human Resources News | Scoop.it
Recently, I attended a memorial service for Dennis Dammerman, a retired GE executive and one of the very first people I interviewed with at GE 30 years ago. He was a mentor and friend to me and a
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Three Kinds of Empathy: Cognitive, Emotional, Compassionate - Daniel Goleman

Three Kinds of Empathy: Cognitive, Emotional, Compassionate - Daniel Goleman | Human Resources News | Scoop.it
Being cool in crisis seems essential for our being able to think clearly. But what if keeping cool makes you too cold to care? In other words, must we sacrifice empathy to stay calm?

Via Jenny Ebermann
more...
Jenny Ebermann's curator insight, November 2, 2013 9:02 AM

Did you know that there are three different kinds of empathy?

Scooped by WestcountryHR
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Managing your online reputation | Personnel Today Jobs

Managing your online reputation | Personnel Today Jobs | Human Resources News | Scoop.it
The average HR professional might not be at the same level of national focus as footballers or comedians, but the high-profile outbursts celebrities are prone to on the microblogging site Twitter are a cautionary tale for anyone operating online.
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The Eternal Debate: Can Managers Learn to Lead, and Leaders to Manage?

The Eternal Debate: Can Managers Learn to Lead, and Leaders to Manage? | Human Resources News | Scoop.it
Leadership and management should be linked together, not separated Leaders are celebrated, while managers are often criticized, but a combination of the two could be just what the economy …
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