Online retailer Zappos is known to do things its own way. The company calls its executives “monkeys,” has employees ring cowbells to greet guests, and offers new employees cash to quit as a way to test their loyalty.
The Las Vegas-based retailer is now becoming even more radical, introducing a new approach to organizing the company. It will eliminate traditional managers, do away with the corporate hierarchy and get rid of job titles.
The unusual approach is called a "holacracy." The idea is to replace the traditional corporate chain of command with a series of overlapping, self-governing “circles.” In theory, this gives employees more of a voice in the way the company is run.
Via David Hain