HR Transformation
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HR Transformation
Articles and news related to people management, organisational change and the world of work
Curated by Andrew Spence
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The Age of Robots

Digital Edition
Andrew Spence's insight:

The robots are coming, or more specifically RPA (Robotic Process Automation).  Good series from Outsource Magazine on this major trend.

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Mobile and HR - The New Urgency

Mobile and HR - The New Urgency | HR Transformation | Scoop.it
There is new urgency in offering HR functionality via mobile devices
Andrew Spence's insight:

Good article from Bill Copeland - there is a new urgency in offering HR functionality via mobile.


In the most recent CedarCrestone survey, mobile-enabled process adoption grew 67% since 2012. They reported that the most used mobile-enabled processes are:

•    Payroll
•    Recruiting
•    Performance management


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Gary Johnsen's curator insight, April 16, 2014 8:50 AM

Good insight on mobile technology and implications for HR

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HR data and metrics: overhauling your approach

HR data and metrics: overhauling your approach | HR Transformation | Scoop.it
Nick Kemsley shows the kind of top-level process he takes organisations through when working with them on their data and metrics approaches...
Andrew Spence's insight:

There is a lot of fluffy nonsense written about "big data".

What HR needs is a simple guide to delivering value quickly. Nick Kemsley of Henley Business School has written a useful starting point, and this is part of a 4 part series on HR Data and Metrics.


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Gary Johnsen's curator insight, March 2, 2014 6:41 PM

HR metric development process map

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Three make Winner’s Circle for Multi-tower HR Outsourcing: NGA, Aon Hewitt and ADP

Three make Winner’s Circle for Multi-tower HR Outsourcing: NGA, Aon Hewitt and ADP | HR Transformation | Scoop.it
HfS announces the first Blueprint Report in HR Outsourcing, with NGA, Aon Hewitt and ADP making the Winner's Circle
Andrew Spence's insight:

Back in 2010, I wrote an article for the HR Transformer Blog called "HR Outsourcing - The challenge of picking winners".  

http://goo.gl/rxZHmJ


The challenge was (and still is) deciding which vendor you wish to sign a 7 or 10 year contract with, given changes in the marketplace.  I.e. the vendor might be taken over or lose interest in HRO mid-contract.


Thankfully analysts Horses for Sources not only keep the horse racing analogies alive, but also keep a close eye on how the HRO race is playing out.  Here they declare who is in the Winner's Circle, but the race is not over....


A useful and timely post on the HR Outsourcing market.

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Gary Johnsen's curator insight, February 17, 2014 8:39 AM

State of the state of HRO

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The Death Of Jobs

The Death Of Jobs | HR Transformation | Scoop.it
Jobs aren’t a viable construct going forward. The notion that most of us will earn our living in the future through an employee/employer relationship is headed for the scrap heap of economic history.
Andrew Spence's insight:

David Maney in Forbes asks, Is the death of jobs upon us?

In my view, slowly but surely yes.


So what is the impact on how we manage our people ?

  • We need to be able to source specialist skills quickly and for specific projects in a globalised market place
  • Right now there are 16.7m global freelancers to add to your TalentPool @freelancer  @Elance & @odesk (recently merged)
  • The idea of an employment contract becomes redundant for all but a core group of "employees"


What do you think the impact will be on HR and people management ?




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David Hain's curator insight, February 6, 2014 2:09 AM

A profound movement to ponder as you plan your future?

Annabel Kaye's curator insight, February 7, 2014 2:41 AM

Freelance is the new employed but do you know that  in the UK freelance workers have legal rights too?  HR are sometimes not up to speed on this and managers often think they can do what they like with freelancers..

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The Path to Workplace 2020: HR Predictions and Actions for 2014

The Path to Workplace 2020: HR Predictions and Actions for 2014 | HR Transformation | Scoop.it
For 2014, we have in total six predictions and will briefly summarize these predictions in a Path to Workplace 2020 three-part blog series
Andrew Spence's insight:

Good article, well worth downloading the free 2014 HR Predictions Whitepaper.  

  • Consumer-Grade Expectations and the Way Work Must Change
  • Cloud, Mobile, and Social Go Mainstream
  • Big Data finally a reality
  • The need for a sophisticated master data management system
  • Global Talent accessible to all (crowdsourcing & communities)
  • A new implementation model emerges
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The 9 Hottest Trends In HR Technology ... And Many Are Disruptive

The 9 Hottest Trends In HR Technology ... And Many Are Disruptive | HR Transformation | Scoop.it
I just completed several weeks of HR conferences (four vendor conferences, the HR Technology Conference, SuccessConnect, and LinkedIn TalentConnect) and want to share some insights on key directions in HR technology.
Andrew Spence's insight:

One of the most disruptive is 


“Taps Replace Clicks” - Mobile is The Platform, Not A Platform


As Josh, explains, 


"When I talked with the LinkedIn executives about their recent announcement of mobile Sponsored Jobs, Work with Us, and LinkedIn Recruiter their comment was “we don’t even see mobile as a new platform any more, it is the platform"


In my view, HR is now on a major initiative to redesign its services to be mobile, the trick is not just to mirror the screens on the desktop on mobile, but redesign the whole service from the start...exciting times....

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The Future of HR in Europe - Key Challenges Through 2015

Andrew Spence's insight:

According to BCG, organisations will face 5 particularly critical key challenges up to 2015, from a survey of 1355 HR Execs.

  • Managing talent
  • Managing demographics
  • Becoming a learning organisation
  • managing work-life balance
  • managing change and cultural transformation
Absolutely nothing new here.  In my view one of the key challenges for HR Execs is that there is a skills mismatch in HR.  The skills we need to deliver the 5 challenges above are not currently strong in HR.  For example, we need to supplement our teams and attract talented people with skills in behavioural science, analytics, mobile technology, programme management.


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The co-evolution of HR, Big Data and Social Enterprise

The co-evolution of HR, Big Data and Social Enterprise | HR Transformation | Scoop.it

The often-contentious relationship between marketing and IT has made for great organizational spectator sport, but perhaps the more interesting game in town is the revolution in HR’s deepening relationship with Big Data.…

Andrew Spence's insight:

Big data is a meaningless phrase.

In HR we do not need Big Data, we need Big Hypotheses.

Talent is the perfect area for HR to to cut its teeth.

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10 roles for HR in 2014

10 roles for HR in 2014 | HR Transformation | Scoop.it

10 roles for HR in 2014, starting with "The Cleaner" - so get your marigolds on and read Tom Haak's view on the changing role of HR.


Via HR Trend Institute
Andrew Spence's insight:

10 HR roles with emphasis for 2014 including :-

The Story Teller
2014 will also be the year of story telling. Through stories we can learn about the ambitions of the company. Through stories we can learn what living the values really means. Through stories we can connect the organization to the surrounding world. HR could be the master of story telling.

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What Does the New HR Organization Look Like? A Talent Machine.

What Does the New HR Organization Look Like? A Talent Machine. | HR Transformation | Scoop.it
The Bersin by Deloitte Analyst Blog
Andrew Spence's insight:

Here is Josh Bersin's view of the Future of HR....

Interesting comments on HR Business Partners - a continual weak spot of the original Ulrich model.


I would add that HR need to be technology champions, ensuring workforce productivity tools are utilised by mangers.


HR also need to be excellent vendor managers, ensuring various internal and external suppliers deliver excellent HR Services.

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Eileen Klitvad's curator insight, January 22, 2014 1:38 AM

Couldn't agree more. That's why I love the work I do.

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ReEngineering HR: 5 HRtech Threads of Technology

ReEngineering HR: 5 HRtech Threads of Technology | HR Transformation | Scoop.it
Have you discovered any new processes that need automation lately? The era of enterprise computing is coming to a close. Let's talk about what happens next.

Via Alexander Crépin
Andrew Spence's insight:

This is a really interesting series of 5 articles looking at the future of HR and workforce.  The articles include :-

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6 Key Questions to Ask before HR Outsourcing

6 Key Questions to Ask before HR Outsourcing | HR Transformation | Scoop.it

6 Key Questions to Ask before HR Outsourcing - new article from HR Transformer Blog

Andrew Spence's insight:
For the Buyers of HR Services, there is strong demand from organisations who want :-
• Standardised HR Services
• Reduced Cost to Serve 
• Access to innovative workplace tools and technology 
• The business benefits of Big Data
Here are 6 questions to ask before embarking on HR Outsourcing.
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AlGonzalezinfo's curator insight, November 7, 2013 8:48 AM

Very interesting article on the current status of HR outsourcing.   If you are considering this, the article lists 6 critical questions to ask before you make the decision. 

 

From the article:

 

For the Buyers of HR Services, there is strong demand from organisations who want : 

 

• Standardised HR Services

 

• Reduced Cost to Serve 

 

• Access to innovative workplace tools and technology 

 

• The business benefits of Big Data 

 

From my experience as someone who has sat on both sides of the Outsourcing fence, there are challenges facing HR Directors when considering whether to outsource, they are broadly categorised as : 

 

Internal – the readiness of your organisation to embark on a big change 

 

External – finding a suitable partner who can delivery your requirements now and in the future. 

David Hain's curator insight, November 7, 2013 8:54 AM

HR - to oustource or not - make sure you check out the full picture...

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The Transformation of HR is Underway

The Transformation of HR is Underway | HR Transformation | Scoop.it

"HR is going to be asked to use the tools of the 21st Century: Data, Analysis and Visualization."

Andrew Spence's insight:

An eloquent account of the pressures on HR to transform from John Sumser, who explains why the root cause of many of its challenges is......poor data.


"HR’s role will increasingly involve things that make the company more agile. That includes knowing all about the members of the organization, not just their suitability for a particular job. 

After three or four rapid firings of the HR people who can’t produce clean data, it will dawn on the C Suite that the problem is caused by vendors, not solved by them. 

Without clean data, HR will face rapid irrelevance."





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HRO Today Global Winter Edition

Announcing the HRO Today Services and Technology Association
Andrew Spence's insight:

44 Page Magazine with articles on Talent, Payroll Outsourcing and the HR Transformation.

Includes my Technically Speaking column, "Will Cloud based technology transform the next generation of HRO ?"

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HR Should Own Organizational Effectiveness

HR Should Own Organizational Effectiveness | HR Transformation | Scoop.it

What should the role of HR be in a corporation? It many respects, the answer is obvious and simple. It should take primary responsibility for providing input, advice, direction, and execution with respect to organization effectiveness.

Andrew Spence's insight:

A positive article from Professor Ed Lawler.

According to Lawler's analysis, HR spends less than 15% of its time as a strategic business partner.  One pointer for HR to increase credibility is to focus on Talent where CEOs need help.


In my view, HR knows WHY it needs to change, has a pretty good idea of WHAT the vision should be, but struggles with HOW to get there.  The skills needed to manage HR are different to those needed to Transform HR.

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Develop Strategic Thinkers Throughout Your Organization

Develop Strategic Thinkers Throughout Your Organization | HR Transformation | Scoop.it

In study after study, strategic thinkers are found to be among the most highly effective leaders. So how can organizations develop strategic leaders?  Some good examples of how you can foster strategic thinking as part of your management approach.

Andrew Spence's insight:

Strategic leadership is required in all organisations, including HR.

In my experience there is a large variation in how different organisations value strategic thinking.  Not everyone in the company needs to have a 'McKinsey brain', but some do especially in leadership roles. 

This article has some really useful tips on developing strategic leaders, no more important than the first "Encourage managers to set a regular time aside for strategic planning" 

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Will HR in the Cloud kill HR Outsourcing ?

Will HR in the Cloud kill HR Outsourcing ? | HR Transformation | Scoop.it

New post from the HR Transformer Blog.

Andrew Spence's insight:
Will ‘HR in the Cloud’ kill the HR Outsourcing industry  ?
or,
are the claims of the HR Technology industry in ‘Cloud Cuckoo Land’ ?

The 'size of the pie' will decrease (not as much as tech firms say) but the HRO slice will increase

Let me know what you think ?
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Gary Johnsen's curator insight, January 1, 2014 1:43 PM

HR outsourcing trends

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Ten trends that will reshape the future of HR

Ten trends that will reshape the future of HR | HR Transformation | Scoop.it

Ten trends that will reshape the future of HR according to research by Accenture

Andrew Spence's insight:

Nice summary of trends from Accenture.

The next question is how do you 'future proof' your HR Operating Model ?  Get in touch if you would like to discuss.

Here are the first 5 trends :- 

1. The rise of the extended workforce. 

2. Managing individuals.

3. Technology advances radically disrupt HR

4. The global talent map loses its borders.

5. HR drives the agile organisation.


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The Future of Work: A Manifesto

The Future of Work: A Manifesto | HR Transformation | Scoop.it

This manifesto is about the future of work in a post-­Cluetrain world. This manifesto is also about an emerging ideology of business, where people are at the center of a human ecosystem instead of boxed into a mecha­nical system.


Via Kenneth Mikkelsen
Andrew Spence's insight:

Some truths we hold to be self-­evident:

  • Work matters. We want work to suck less—for everyone, not just the few lucky ones.
  • The disti­nction between “work” and “life” is artif­icial and a barrier to lever­aging both the power of the indiv­idual and that of the organ­ization.


Good read for those with any influence in the future of work.

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Chris Shern's curator insight, January 16, 2014 2:54 AM

"The future is here - it is just unevenly distributed" - Maddie Grant

David Hain's curator insight, January 21, 2014 5:21 AM

Ecosystems, not mechanistic tradition, will be the way of the future.

Tom Algeo's curator insight, February 5, 2014 10:59 PM

It is a long list but may be worth considering for research in a wholistic and contemporary way by the organization/ HRM scholars.

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Be Like Mary Barra: How HR Leaders Can Become CEOs

Be Like Mary Barra: How HR Leaders Can Become CEOs | HR Transformation | Scoop.it

Many in the HR space trumpeted the ascension of a former HR leader to aFortune 100 CEO spot as proof positive that HR pros can be anything they want to be.

Andrew Spence's insight:

Back in 2009, we posed a question in a HR Transformer Blog article, "Do you need a HR background to be a HR Director?"  This was inspired by Mary Barra being appointed HRD at GM without a traditional HR background.  There was much passionate debate from some very well positioned commentators.

In 2014, we are now asking "Do you need a HR background to be CEO?"  

If HR plays its cards right we will increasingly be dominating Executive discussions on talent, development and productivity.


This article has some good tips, one was so good it was listed twice - 

"Get the hell out of HR" !

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How Netflix Reinvented HR

How Netflix Reinvented HR | HR Transformation | Scoop.it

Sheryl Sandberg has called it one of the most important documents ever to come out of Silicon Valley. It’s been viewed more than 5 million times on the web. A fascinating account of how to look at HR in a different way, in the context of the ongoing Netflx journey.

Andrew Spence's insight:
  1. Hire, Reward, and Tolerate Only Fully Formed Adults
  2. Tell the Truth About Performance
  3. Managers Own the Job of Creating Great Teams
  4. Leaders Own the Job of Creating the Company Culture
  5. Good Talent Managers Think Like Businesspeople and Innovators First, and Like HR People Last
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14 characteristics of the ideal HR leader

14 characteristics of the ideal HR leader | HR Transformation | Scoop.it

A Dutch network asked a group of CEO's what they like to see in a good HR Director.  Their top  three: 1. Business orientation 2. Good connector. 3. High impact

Andrew Spence's insight:

Good stuff from Tom, who is clearly a great connector for sharing his ideas and suggestions on his blog, The Future of HR 

 

The top of my list, not necessarily in order of importance:

  1. A good HR professional, with a broad view on the profession.
  2. Is independent.
  3. Has a very good relation with CEO and other members of the top team.
  4. Has a clear vision, and is able to articulate the vision.
  5. Business orientation, and more, loves the business she/ he works in.
  6. Is creative and innovative.
  7. Is able to design and implement high impact HR interventions.
  8. Is a change agent and loves change.
  9. Has a great ability to influence others, including the CEO.
  10. Has a strong network she/he can utilize.
  11. Has a global orientation and international experience.
  12. Is a people person.
  13. Can attract and challenge talent.
  14. Can deal with ambiguity.
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Why We No Longer Need HR Departments

Why We No Longer Need HR Departments | HR Transformation | Scoop.it
The time has come for HR (Human Resources) departments to call it a day. HR departments often portray themselves as a valued business partner for management and staff alike. However, how can anyone
Andrew Spence's insight:

This article generated more than 3,500 comments on Linkedin!


In a recent conference speech, I suggested that a possible future for HR is dissaggregation.  If you look at HR with an OD practitioners hat, then some competencies are better delivered elsewhere (in some organisations). For example, running HR Services against mature SLAs could be better run by the COO than the CHRO.  


A central people and change function should always retain the HR Strategy and ensure all the different components are aligned. 

However, the challenge for most orgs is creating a sensible road map for the development of HR strategy & services and the HR operating model to support it.  To move to a leaner HR model, the core components of HR e.g. hiring, development, ER, compensation need to be reasonably mature.


A big topic, so watch this space for more commentary in the coming weeks....

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Nick Holley - Talent Management Minus Big Data

Talent – Big Data = Unsubstantiated Rubbish

Via David Green
Andrew Spence's insight:

This was an excellent presentation from Nick and definitely the best title at the HR Technology Europe conference!

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David Green's curator insight, November 8, 2013 5:10 AM

One of the highlights of the recent HR Tech Europe conference in Amsterdam