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What Amazon’s workplace controversy says about the future of work

What Amazon’s workplace controversy says about the future of work | HR - Tracks | Scoop.it
The harsh workplace that a New York Times recently described plaguing Amazon represents an old-fashioned business model that will almost certainly disappear soon.
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HR - Tracks
Insights, Observations, Realities on Human Resource Management
Curated by James Schreier
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Substance Abuse in Organizations Plus!

Substance Abuse in Organizations Plus! | HR - Tracks | Scoop.it

HR-Tracks is a website dedicated to 40 plus years of research on substance abuse -- plus other key HR issues:  mental health in the workplace, effective resumes and more.

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AI-Powered Staffing: Balancing Innovation With Values

AI-Powered Staffing: Balancing Innovation With Values | HR - Tracks | Scoop.it

AI can’t easily quantify these qualities, and algorithms can overlook them, as they prioritize measurable metrics over intangibles. The quality of one’s work is something AI struggles with heavily. Have you used AI to generate imagery from scratch? If you have, you’ll understand why quality matters so much. AI misses the mark when it comes to understanding context, fine details and intangibles.  Consider the role of emotional intelligence in a customer-facing role.

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Clearly a very complicated -- and current issue!

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Ghost Jobs: What They Are & Why They're Hurting Job Seekers

Ghost Jobs: What They Are & Why They're Hurting Job Seekers | HR - Tracks | Scoop.it
A "ghost job" is a job that isn't real. It's a job for a company that isn't actually hiring, or at least hiring for the role advertised. More than 1,000 hiring managers were surveyed, and 27% of them admitted that they've left these jobs up for over four months, never intending to fill them.
James Schreier's insight:

New phenomena?  Sort of!  Companies used to run "blind ads" in newspapers to accomplish some of the same things.

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What HR needs to do before dropping college degree requirements

What HR needs to do before dropping college degree requirements | HR - Tracks | Scoop.it
“What happens in all too many cases is that the CEO stands up in a public forum and makes a big pronouncement that degrees won’t be required. The organization snaps to attention to do what the CEO wants. Then, 12 months later, the CEO’s attention is on the next priority and nobody is paying attention to this anymore,” Sigelman explains. “The firm relapses because it never actually changed its hiring processes.”
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3 takeaways from In-N-Out Burger's work culture

3 takeaways from In-N-Out Burger's work culture | HR - Tracks | Scoop.it
Besides making a tasty burger, In-N-Out Burger’s work culture can serve up some satisfying lessons for leaders, says S. Chris Edmonds.
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How to Spot AI-Generated Lies on a Resume

How to Spot AI-Generated Lies on a Resume | HR - Tracks | Scoop.it
A recent survey contains a disturbing statistic about the role that content-creating generative AI plays in the modern-day job hunt: A majority of working adults would consider using AI tools to embellish or lie on their resumes.
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Outstanding article from several perspectives

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19 CEOs died on the job last year. Top leaders need work-life balance

19 CEOs died on the job last year. Top leaders need work-life balance | HR - Tracks | Scoop.it
Running a company has never been harder. Here's how CEOs can practice self-care.
James Schreier's insight:

Calls for better support at the highest levels:  coaching, assessments, etc.  Burnout is an obvious issue -- but I'm also seeing the need for connecting to emotional intelligence.

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Why Evidence-Based Hiring Will Be The New Normal In 2024

Why Evidence-Based Hiring Will Be The New Normal In 2024 | HR - Tracks | Scoop.it
Do you know what evidence-based hiring is? Well, it's going to directly impact how you get a job in the future. If you want to understand evidence-based hiring so that you can make sure you're standing out to employers, continu
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Little White Lies: Why They Make Hiring More Difficult - & 4 Honest Solutions

Little White Lies: Why They Make Hiring More Difficult - & 4 Honest Solutions | HR - Tracks | Scoop.it
Nearly everyone tells little white lies -- especially when they want a new job. Here's how to identify and defend yourself against lying job candidates.
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Important for both sides of the hiring process.

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Why the Protestant work ethic is making American labor miserable

Why the Protestant work ethic is making American labor miserable | HR - Tracks | Scoop.it
The Protestant work ethic hijacked America. It’s time for a new pro-worker ethos.
James Schreier's insight:

The core of this issue was one I loved exploring in college HR courses -- would be fun (and important) to explore in today's world!

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Florida bill would expand working hours for minors

Florida bill would expand working hours for minors | HR - Tracks | Scoop.it
The legislation follows similar efforts in other states, but critics say it may incentivize students to leave the school system.
James Schreier's insight:

This is a fascinating -- and very serious issue.  It's one with a history and so many implications that are not well understood.

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United to flight attendants: Put away your phone or you are fired

United to flight attendants: Put away your phone or you are fired | HR - Tracks | Scoop.it
United Airlines cracks down on flight attendants using personal phones while onboard working citing safety and service concerns.
James Schreier's insight:

This strikes me as very interesting from a couple of viewpoints.  It raises a few different "what if?"  questions.  

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AI in Personality Tests: A Guide for Talent Professionals

AI in Personality Tests: A Guide for Talent Professionals | HR - Tracks | Scoop.it
The use of AI in personality tests is becoming more common. Here's what experts in personality assessment want talent professionals to know.
James Schreier's insight:

More key developments coming from emerging AI with classic HR issues.

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What is 'resenteeism?’ The workplace trend worse than quiet quitting

What is 'resenteeism?’ The workplace trend worse than quiet quitting | HR - Tracks | Scoop.it
More workers are staying put at their jobs, but are unhappy. The "resenteeism" could plague your entire office.
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AI-Powered Staffing: Balancing Innovation With Values

AI-Powered Staffing: Balancing Innovation With Values | HR - Tracks | Scoop.it
AI represents a double-edged sword—offering unprecedented innovations but also posing risks to delicate human values. As businesses navigate this landscape, it is imperative to remain vigilant and proactive in addressing the potential pitfalls of AI. More importantly, we need human-oriented technology leaders involved in our businesses. By striking a balance, businesses can harness the full potential of AI while safeguarding against its unintended consequences. Your business is too important to outsource its values.
James Schreier's insight:

This is obviously a huge HR issue!

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Meetings are the No. 1 barrier to productivity, workers say

Meetings are the No. 1 barrier to productivity, workers say | HR - Tracks | Scoop.it
Excessive meetings are more than an annoyance, an Atlassian study of 5,000 workers across four continents found: They’re a bigger drain on productivity than lack of motivation, unclear goals or responsibilities, unclear collaboration expectations and other roadblocks. 
James Schreier's insight:

This one really angers me -- because there are proven solutions available!

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Why HR Gets Wrongly Blamed For Management Problems

Why HR Gets Wrongly Blamed For Management Problems | HR - Tracks | Scoop.it
When a manager struggles to give tough feedback or a star quits, HR becomes the scapegoat. But if managers have the skills to tackle these issues, HR isn't blamed.
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In the US, companies may lead the ‘right to disconnect’ movement, leaders say

In the US, companies may lead the ‘right to disconnect’ movement, leaders say | HR - Tracks | Scoop.it
Ultimately, “right to disconnect” laws are about company culture, said Alan King, president and CEO of Workplace Options.
James Schreier's insight:

A very interesting challenge for employers and employees.  The proposed solution calls for an exploration of both positive and negative consequences.

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Leaders need to stop glorifying being busy

Leaders need to stop glorifying being busy | HR - Tracks | Scoop.it
we need to question the validity of “busy” as a badge of honor. The relentless pursuit of busyness often leads to confusion between mere activity and genuine productivity. Legendary UCLA basketball coach John Wooden once cautioned, “Never mistake activity for achievement,” highlighting a common pitfall in our current culture.
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How Hiring Managers Make Decisions

How Hiring Managers Make Decisions | HR - Tracks | Scoop.it
When hiring managers sit down to decide which candidate gets a job offer, the decision is not likely going to be made based on any one candidate's skills and experience. While your skills and expertise matter, companies hire for three things: personality, aptitude, and experience (in that order).
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How to Expertly Handle and Resolve Employee Excuses

How to Expertly Handle and Resolve Employee Excuses | HR - Tracks | Scoop.it
Do you hear employees making excuses for things? Find out the four types of common excuses and how to handle them with empathy and reframing.
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Why You Should Stop Showing Up for Job Interviews

Why You Should Stop Showing Up for Job Interviews | HR - Tracks | Scoop.it
What would you say if we told you that you could interview job applicants without actually talking to them? This might s
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Maybe???  But my general reaction is that the disadvantages outweigh the benefits.

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These major companies are using AI to snoop through employees’ messages.

These major companies are using AI to snoop through employees’ messages. | HR - Tracks | Scoop.it
Lydia Hu reports on the latest artificial intelligence news that major companies are using a new software to monitor employee conversations.
James Schreier's insight:

This is certainly a major new issue, advanced by AI -- but in one sense, it's not new.  Organizations have been monitoring employees' emails for decades.  I used to discuss this in SHRM Certification Review classes where HR professionals were concerned about the increasing amount of time they spent monitoring the "porn reports."

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Front-Line Workers Are Quitting at High Rates

Front-Line Workers Are Quitting at High Rates | HR - Tracks | Scoop.it
Forty-one percent of front-line employees and 38 percent of front-line managers have changed jobs in the last 12 months, according to a global survey of more than 8,000 front-line workers, managers and administrators by Beekeeper, a Switzerland-based company offering digital solutions for front-line industries such as retail, construction and health care.
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Navigating Religious Inclusion at Work

Navigating Religious Inclusion at Work | HR - Tracks | Scoop.it
As cultural change and new legal precedents are increasingly bringing religion to the forefront in the workplace, employers are left wondering how—and whether—they can draw a line between employees’ work and religious practice.
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Fix company culture, and see the ROI in EX and engagement

Fix company culture, and see the ROI in EX and engagement | HR - Tracks | Scoop.it
The annual What’s Keeping HR Up at Night? survey by 'HRE' found that culture and its impact on EX and employee engagement are top priorities.
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