How to set up a Consulting Services Business
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The Connected Workplace

The Connected Workplace | How to set up a Consulting Services Business | Scoop.it

Today’s digitally connected workplace demands a completely new set of skills. Our increasing interconnectedness is illuminating the complexity of our work environments. More connections create more possibilities, as well as more potential problems.


Via Kenneth Mikkelsen
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Ivon Prefontaine, PhD's curator insight, April 20, 2013 5:34 PM

"Working smarter in the future workplace starts by organizing to embrace networks, manage complexity, and build trust. The 21st century connected enterprise is a new world of work and learning." We are trying to build community and not just teams. Trust is a community quality. What happens when we disagree? Trust answers that question.

luiy's curator insight, May 8, 2013 3:43 PM

On the negative side, we are seeing that simple work keeps getting automated, like automatic bank machines. Complicated work, for which standardized processes can be developed, usually gets outsourced to the lowest cost of labor.

 

On the positive side, complex work can provide unique business advantages and creative work can help to identify new business opportunities. However, complex work is difficult to copy and creative work constantly changes.

 

But both complex and creative work require greater implicit knowledge. Implicit knowledge, unlike explicit knowledge, is difficult to codify and standardize. It is also difficult to transfer.

 

Implicit knowledge is best developed through conversations and social relationships. It requires trust before people willingly share their know-how. Social networks can enable better and faster knowledge feedback for people who trust each and share their knowledge. But hierarchies and work control structures constrain conversations. Few people want to share their ignorance with the boss who controls their paycheck.But if we agree that complex and creative work are where long-term business value lies, then learning amongst ourselves is the real work in organizations today. In this emerging network era, social learning is how work gets done.

Becoming a successful social organization will require more than just the implementation of enterprise social technologies. Developing, supporting, and encouraging people to use a range of new social workplace skills will be just as important. Individual skills, in addition to new organizational support structures, are both required.

 

Personal knowledge management (PKM) skills can help to make sense of, and learn from, the constant stream of information that workers encounter from social channels both inside and outside the organization. Keeping track of digital information flows and separating the signal from the noise is difficult. There is little time to make sense of it all. We may feel like we are just not able to stay current and make informed decisions. PKM gives a framework to develop a network of people and sources of information that one can draw from on a daily basis. PKM is a process of filtering, creating, and discerning, and it also helps manage individual professional development through continuous learning.

 

Collaboration skills can help workers to share knowledge so that people work and learn cooperatively in teams, communities of practice, and social networks. In order to support collaborative working and learning in the organization, it is important to experience what it means to work and learn collaboratively, and understand the new community and collaboration skills that are involved. “You can’t train someone to be social, only show them how to be social.” Practice is necessary.

 

The power of social networks, like electricity, will inevitably change almost every existing business model. Leaders need to understand the importance of organizational architecture. Working smarter in the future workplace starts by organizing to embrace networks, manage complexity, and build trust. The 21st century connected enterprise is a new world of work and learning.

 

For example, traditional training structures, based on institutions, programs, courses and classes, are changing. Probably the biggest change we are seeing is that the content delivery model is being replaced by more social and collaborative frameworks. This is due to almost universal Internet connectivity, especially with mobile devices, as well as a growing familiarity with online social networks.

 

Work is changing and so organizational learning must change. There is an urgent need for organizational support functions (HR, OD, KM, Training) to move beyond offering training services and toward supporting learning as it is happening in the digitally connected workplace. The connected workplace will not wait for the training department to catch up.

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Seven Pitfalls to Avoid During Organizational Transformation

Seven Pitfalls to Avoid During Organizational Transformation | How to set up a Consulting Services Business | Scoop.it

leaders and their organizations suffer from fear of failure and practiced incumbency, especially when embarking on an ambitious change initiative.
 
The change journey is fraught with unknowns and the unexpected. Orchestrating organizational transformation in any large company is like launching a rocket into space. Much goes into preparations to be successful, but unforeseen factors like weather or wind pressure can affect the launch and flight path. A multitude of factors can misdirect the change program, resulting in delays, crashes, or becoming lost in orbit.

 


Via Kenneth Mikkelsen, David Hain
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Sooo true!
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Geoff Feldman's curator insight, May 20, 2016 10:03 AM
Organization Transformation - still need to follow the steps I learned back in the 1970!
Ante Lauc's curator insight, May 29, 2016 2:59 AM
With warm hearts and smart minds we can avoid all barriers.
Barbara Lond's curator insight, September 8, 2016 4:20 AM
I rather like this. In my experience the groundwork is not sufficiently done. I was involved in a project where 4 years into a large transformation project, there was no strategy, project office or a starting point for people coming into project.
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5 Things Geese Can Teach Us About Teamwork

5 Things Geese Can Teach Us About Teamwork | How to set up a Consulting Services Business | Scoop.it
The following is excerpted and re-formatted from a manuscript I am editing entitled Lead Like Butler: Six Principles For Values-Based Leaders, by Kent Millard and Judith Cebula (Abingdon, 2012). The book, to be published at…

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"How Leaders Can Develop Their Skills With One Simple Habit" - New at TanveerNaseer.com

"How Leaders Can Develop Their Skills With One Simple Habit" - New at TanveerNaseer.com | How to set up a Consulting Services Business | Scoop.it
How Leaders Can Develop Their Skills With One Simple Habit The following is a guest piece by author Matt Tenney.
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5 Strategy Questions Every Leader Should Make Time For

5 Strategy Questions Every Leader Should Make Time For | How to set up a Consulting Services Business | Scoop.it

Frank Vermeulen of London Business School argues that, 'if you can’t find time to think, it probably means that you haven’t organized your firm, unit, or team very well, and you are busy putting out little fires all the time. It also means that you are at risk of leading your company astray.The best leaders don’t let themselves get too busy to reflect.'

 

Here he shares 5 questions that all leaders should find time to reflect on:


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Matthew Farmer's curator insight, January 5, 2016 1:42 AM

Finding time for reflection is not always easy but it is so important. If you are a leader of an organization, unit or team, ensure that this year you carve out some time regularly to reflect on these kinds of strategic questions.  It can be monthly or 6-monthly but put the time slot in you diary now and protect it before the the time gets eaten up and you become too 'busy' again.

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10 Essential Questions for Teaching Global Digital Citizenship

10 Essential Questions for Teaching Global Digital Citizenship | How to set up a Consulting Services Business | Scoop.it
Explore these 10 essential questions for teaching Global Digital Citizenship in your classroom. They can be used with our free GDC tools!

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johanna krijnsen's curator insight, February 3, 2016 7:21 AM

teaching GDC tips

Charli Wiggill's curator insight, February 4, 2016 12:18 PM

A number of useful (and free) GDC tools linked to this post.

#MIEExpert #MIEExperts

Adam Sherwood's curator insight, May 10, 8:52 AM

Great questions to 'round off' a class; I am thinking to capture on an on-line blog etc / for students to track their reflections from each class. A great way for me to garner insight into each student an their progress also....

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Ten tips to take you to the top

Ten tips to take you to the top | How to set up a Consulting Services Business | Scoop.it

A meeting in London last week saw Northern Rail boss Alex Hynes offer advice to young rail professionals about how to get their careers on the right track     Just days after it was confirmed that he will continue in his role as managing director...

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Leadership Caffeine™—Refueling as a Leader | Management Excellence by Art Petty

Leadership Caffeine™—Refueling as a Leader | Management Excellence by Art Petty | How to set up a Consulting Services Business | Scoop.it
Leaders might eat last, but care and feeding of the leader’s spirit must come first or everyone suffers. Here are 9 tips to help you recharge:

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Buy me: I'm great for learning

Buy me: I'm great for learning | How to set up a Consulting Services Business | Scoop.it
Following on from yesterday's rant about "Minecraft: Educational Edition", I awoke to find more 'details'. I'd like to go over this. As I said yesterday, I believe at this point, this is nothing more than another attempt by a technology giant to use 'teacher frontage' to mask it's commercial agenda and make money. It's also…

Via Ana Cristina Pratas
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Well, this is the world we are moving towards and these are some of the issues - beware!

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Revisiting the matrix organization

Revisiting the matrix organization | How to set up a Consulting Services Business | Scoop.it
Matrices are often necessary, but they may create uncomfortable ambiguity for employees. Clarifying roles can boost both the engagement of the workforce and a company’s organizational health. A McKinsey Quarterly article.

Via David Hain
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How to ..... or, How not to ..... ?

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David Hain's curator insight, January 18, 2016 10:21 AM

The matrix - weakest points always at intersections. Requires high level influencing skills. have you sharpened yours?

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LEGO® SERIOUS PLAY® matchs perfectly as a Design Thinking Tool -

LEGO® SERIOUS PLAY® matchs perfectly  as a Design Thinking Tool  - | How to set up a Consulting Services Business | Scoop.it
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Why agility pays

Why agility pays | How to set up a Consulting Services Business | Scoop.it
No one would expect sluggish companies to thrive. It’s equally reasonable to assume that success achieved through breakneck speed, without stabilizing processes and structures underfoot, will be hard to sustain over the long term. Yet some executives might not only reasonably maintain that speed and stability pull in opposite directions but also hypothesize that they may be negatively correlated. Our latest research, however, confirms that the opposite is true.

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David Hain's curator insight, December 11, 2015 5:09 AM

McKinsey's Occupational Health Index on speed and stability mix, plus agile management practices. Interesting evidence.

Ian Berry's curator insight, December 12, 2015 1:24 AM

I'm not at all surprised that role clarity ranks number 1. Replacing job descriptions with role clarity statements is a productivity and employee engagement increase winner with my clients

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The hidden benefits of open-source software

The hidden benefits of open-source software | How to set up a Consulting Services Business | Scoop.it
I’ve been having discussions with colleagues and university administration about the best way for universities to manage home-grown software. The traditional business model for software is th…

Via M. Edward (Ed) Borasky
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Giving away software and charging for consultancy.

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8 successful entrepreneurs share the worst advice they ever received

8 successful entrepreneurs share the worst advice they ever received | How to set up a Consulting Services Business | Scoop.it
This terrible advice ended up as inspiration for entrepreneurs like Mark Cuban and Barbara Corcoran.
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From Written to Digital: The New Literacy

From Written to Digital: The New Literacy | How to set up a Consulting Services Business | Scoop.it
Both the 21st-century economy and the careers needed to fuel it are changing at an unprecedented rate. Students must be prepared for nonlinear careers, pivoting to match the ever-changing work landscape. We thus need to rethink not just how we teach our students but what we teach our students.

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Willem Kuypers's curator insight, April 12, 2016 3:02 AM
J'en suis convaincu, mais qui d'autres parmi les enseignants ?
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The Top 3 Trends In Business Planning

The Top 3 Trends In Business Planning | How to set up a Consulting Services Business | Scoop.it

Useful data trends in planningThere are three categories that I consider foundational for effective business planning: destination/purpose, information access, and integration. What are the trends with these three categories?


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Useful dsata trends in planning.

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David Hain's curator insight, March 4, 2016 5:30 AM

Useful dsata trends in planning.

massimo facchinetti's curator insight, March 4, 2016 10:35 AM

Useful dsata trends in planning.

Ricard Lloria's curator insight, March 9, 2016 1:47 AM

Useful dsata trends in planning.

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3 Ways to Develop a Successful Startup Idea

3 Ways to Develop a Successful Startup Idea | How to set up a Consulting Services Business | Scoop.it
Bruce Paul, CEO and founder of Swivelfly, explains.
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4 Things About Managing People I Wish I Knew When I Started

4 Things About Managing People I Wish I Knew When I Started | How to set up a Consulting Services Business | Scoop.it

The way you lead and manage people is the make-or-break skill that will determine if you build a good business or an amazing one.


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5 Reasons Millennial Entrepreneurs Need Mentors

5 Reasons Millennial Entrepreneurs Need Mentors | How to set up a Consulting Services Business | Scoop.it
This is a multi-part series written by Blackstone LaunchPad student and young alumni entrepreneurs. The Blackstone Charitable Foundation directs its resources to foster entrepreneurship, supporting...
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Leadership: Start With Trust

Leadership: Start With Trust | How to set up a Consulting Services Business | Scoop.it
Leadership starts with influence and influence starts with trust. Ability to truly connect with others is vital for leaders to build an environment where a leader is trusted for the intentions before being respected for competence. I once worked with a new CEO who came on-board, took charge and

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Ivon Prefontaine, PhD's curator insight, February 9, 2016 10:19 PM

I don't know that leaders begin with trust, but they have to get there and quickly. In the latter stages of my teaching career, I did not trust the school managers I worked for. It was time to leave.

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University student engagement using digital curation and career goal setting

University student engagement using digital curation and career goal setting | How to set up a Consulting Services Business | Scoop.it
Around the world, participation rates in tertiary education are on the rise and one of the key challenges facing educators is finding ways to engage these students. We present the results of a project that assesses the impact of an engagement strategy in which a cohort of students entering their first year of university (1) establish and maintain a clear goal of their ideal future career and (2) make use of a web-based digital curation tool to research and present their findings.

Via Nik Peachey
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Not just for students!

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Karen Dunlap's curator insight, January 24, 2016 9:18 AM

Extremely insightful.

Rosemary Tyrrell, Ed.D.'s curator insight, January 26, 2016 3:25 PM

Some interesting findings here. Curation is a useful teaching tool.

María Dolores Díaz Noguera's curator insight, January 27, 2016 6:52 AM

University student engagement using digital curation and career goal setting | @scoopit via @NikPeachey http://sco.lt/...

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12 Critical Competencies For Leadership in the Future

12 Critical Competencies For Leadership in the Future | How to set up a Consulting Services Business | Scoop.it
The rate of change in the business world today is greater than our ability to respond. In a world that is often described as VUCA (Volatile, Uncertain, Complex and ambiguous), there are major tectonic shifts that demand a new mindset of leadership. First, let us look at these shifts. In recent

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Why do you make bad decisions?

Why do you make bad decisions? | How to set up a Consulting Services Business | Scoop.it
From cognitive bias to groupthink - this chart shows what could be clouding your thinking

Via Philippe Vallat, Jean-Philippe D'HALLUIN, Pascale Mousset
Gary Bamford's insight:

Something to consider in the New Year.

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Paulo Amendoeira's curator insight, February 1, 2016 6:11 AM

Why do you make bad decisions?

Lorien Pratt's curator insight, May 27, 2016 11:09 PM

A nice chart with the classic biases

LuizQuaglia's curator insight, September 16, 2016 11:18 AM
Decisões ruins! Aqui 20 viés cognitivos que estragam nossas decisões. 
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CIRAS - CL - Shifting Safety Culture up a Gear (1)

CIRAS - CL - Shifting Safety Culture up a Gear (1) | How to set up a Consulting Services Business | Scoop.it
CIRAS Confidential Reporting System. Have you got a health and safety concern? report a concern · Image of the front cover of the latest issue of The Reporter

Via Digital Rail
Gary Bamford's insight:

Maybe a point that should be taken up by all forms of risk management!

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Digital Rail 's curator insight, December 10, 2015 6:52 AM

I completely agree and think that we need to take on board what Prof Hollnagel is saying. Look at how the systems really work successfully i.e work as done and not work as imagined (by the designer), Use the best of what humans do well and stop blaming failures on human error.

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Proof That Experience And Skills Matter More Than Charisma

Proof That Experience And Skills Matter More Than Charisma | How to set up a Consulting Services Business | Scoop.it

The image of a charismatic CEO is romanticized, but new research proves a good leader has to earn their authority.


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Or fake it till you over bake it maybe ;)

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