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Future of Business
"Business 3.0"
Curated by Jay Cross
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Smarter Planet -- IBM Research's Cognitive Systems Colloquium --

Smarter Planet -- IBM Research's Cognitive Systems Colloquium -- | Future of Business | Scoop.it
Today's Cognitive Systems Colloquium at IBM Research brings together leaders in science, technology and psychology to craft a shared agenda for the future.
Jay Cross's insight:

"The move to this era is being driven by four synergistic factors: big data, mobile connectivity, social networking and the Internet of Things. Every element here has exponential growth.

There are no physical limits to the growth of data—which will challenge our ability to process and store it. If we try to use current-generation computing against this wave, we’re done. So we need a whole new set of systems."

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The Financial Times Misses The Management Revolution

The Financial Times Misses The Management Revolution | Future of Business | Scoop.it
The Financial Times Flubs The Management Revolution: The skepticism of this FT article ignores the massive transformation of business that is already under way, creating firms that are better for employees, for customers, for society as a whole and...
Jay Cross's insight:

Not fifty ideas that are shaping tomorrow...  Businesses are shifting from pus to pull with a focus on customer satisfaction. This is a reboot, not an incremental change. 

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PauletteP's curator insight, October 2, 2013 7:54 PM

Some interesting insights by Steve Denning in response to a Financial Times Special Report  that is sceptical of " the Management Revolution."

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The Origin of 'The World's Dumbest Idea': Milton Friedman

The Origin of 'The World's Dumbest Idea': Milton Friedman | Future of Business | Scoop.it
The origin of 'the world’s dumbest idea’: maximizing shareholder value: The idea got going with an article by Milton Friedman in the New York Times in 1970. The economic consequences were disastrous.
Jay Cross's insight:

Great article debunking the pursuit of shareholder value. How did we get it so wrong? I remember praying at this church while I was growing up. 

 

"Peter Drucker’s argument about the primacy of the customer didn’t have much effect until globalization and the Internet changed everything. Customers suddenly had real choices, access to instant reliable information and the ability to communicate with each other. Power in the marketplace shifted from seller to buyer. Customers started insisting on “better, cheaper, quicker and smaller,” along with “more convenient, reliable and personalized.” Continuous, even transformational, innovation became requirements for survival."



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gregmhagar's curator insight, July 10, 2013 10:20 AM

Great article exposing the neoliberal myth that the sole purpose of a company is to pay off its shareholders. 

gregmhagar's curator insight, July 10, 2013 10:20 AM

Great article exposing the neoliberal myth that the sole purpose of a company is to pay off its shareholders. 

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The Happy Startup School – Helping entrepreneurs realise their dreams, one startup at a time

The Happy Startup School – Helping entrepreneurs realise their dreams, one startup at a time | Future of Business | Scoop.it
We–re at the start of something beautiful & we know you’re gonna love it. Launching early 2013.
Jay Cross's insight:

Why on earth not? Passion, honesty, authenticity, happiness. Positive emoitons win. Business is becoming more human. (Hoorah!)

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Apprenticeship - New World Encyclopedia

Apprenticeship - New World Encyclopedia | Future of Business | Scoop.it
However, the value of on the job training and practical education has become more recognized and many countries have developed programs to make apprenticeships in a variety of areas more attractive.
Jay Cross's insight:

Apprenticeship. 

 

Cognitive these days

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10 leadership principles that never go out of style, from Amazon’s Jeff Bezos | SmartPlanet

10 leadership principles that never go out of style, from Amazon’s Jeff Bezos | SmartPlanet | Future of Business | Scoop.it
‘Be willing to fail. Be willing to be misunderstood for long periods of time.’
Jay Cross's insight:

1. Base your strategy on service, not gadgets. Products and technologies will always change. What never goes out of style is a commitment to “wider selection, lower prices and fast, reliable delivery.”

2. Obsess over customers.

3. Be willing to be misunderstood for long periods of time. Bezos tends to take a long-term view on innovations that don’t pay off right away.

4. Work to charge less. Many companies try to charge as much as they can, when they can — Amazon’s culture emphasizes frugality.

5. Determine what your customers need, and work backwards. “Specs for Amazon’s big new projects such as its Kindle tablets and e-book readers have been defined by customers’ desires rather than engineers’ tastes,” says Anders.

6. “Our culture is friendly and intense, but if push comes to shove we’ll settle for intense.”Data — not social cohesion — rules Amazon.

7. Be willing to fail — often. Amazon recognizes that failure is a natural part of the innovation process.

8. “In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.”

9. “Everyone has to be able to work in a call center.” Perhaps a page borrowed from the US Marine manual, in which every marine, regardless of rank or specialty, is a rifleman first. All Amazon managers are expected to be trained as call center representatives.

10. “This is Day 1 for the Internet. We still have so much to learn.” Bezos first said that in 1997, and still believes it.

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Five Trends Shaping The Future Of Work

Five Trends Shaping The Future Of Work | Future of Business | Scoop.it
When it comes to the future of work there are a few key trends which business leaders need to pay attention to.  Understanding these trends will allow organizations to better prepare and adapt to the changes which are impacting the way we work.
Jay Cross's insight:

Work is learning and learning is work. These five trends are driving the need for learning platforms ("Workscapes"):

 

1) changing behaviors which are being shaped by social media entering the enterprise 2) new collaborative technologies 3) a shift to the “cloud” 4) millennials soon becoming the majority workforce and 5) mobility and “connecting to work.”

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Future of Work - Strategy framework by futurist Ross Dawson

Future of Work - Strategy framework by futurist Ross Dawson | Future of Business | Scoop.it
Future of Work - An infographic and strategy framework by futurist and keynote speaker Ross Dawson
Jay Cross's insight:

Great summary of the future of work

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Helen Blunden's curator insight, July 4, 2013 5:44 AM

Scrutinising this diagram closely...that's a lot of change!

Dorai Thodla's comment, July 15, 2013 6:42 PM
Each box represents a set of possible disruptions and several opportunities.
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Architects of Learning

Architects of Learning | Future of Business | Scoop.it
Jay Cross's insight:

"Of course, education doesn't stop in school. Today, all of us are continuously learning how to learn. In The Lean Startup, Eric Ries tells how entrepreneurs can learn faster than ever: who are our customers and what do they need? In The Participatory Museum, Nina Simon shows how to enlist visitors in acts of creation and critique that generate conversation and community. Quite often, the best ways to learn are low-tech. For instance, the awesome box is awesomely simple, and the brown bag is the best knowledge management system around.

 

"Finally, for those of us who work on the web, there are opportunities to forge beyond findability by designing for understanding. Web 2.0 taught us how to engage users in acts of co-creation. Now, we must apply that lesson across channels, reaching out to teachers, librarians, social entrepreneurs, and anyone else who will work with us to build bridges.

 

Nonetheless, 99% of what's written about learning is about students, not adults.

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