Client Communication and Team Management
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Women's Leadership Conference Reveals Strategies for Leading Authentically

Women's Leadership Conference Reveals Strategies for Leading Authentically | Client Communication and Team Management | Scoop.it

The tenth annual Women's Leadership Conference: Leading with your Authentic Self attracted nearly 400 professionals on April 25 to the Carlson School. Attendees to the sold-out event enjoyed an inspirational talk by Roberta "Bobbi" Cordano (vice president of programs for the Amherst H. Wilder Foundation), took part in a variety of breakout sessions led by top business leaders, networked with fellow women professionals, and engaged in a dynamic panel discussion with Minneapolis Police Department Chief Janeé Harteau.


Via David Hain, Gina Volk
Gina Volk's insight:

A quote form Kathy Hanson that I believe prioritizes the most important factor in being a good leader:

 

"Be continually aware of how you are spending your time. Ruthlessly prioritize. Delegate. Do not multitask. Focus on one thing at a time and be intentionally efficient."

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David Hain's curator insight, May 22, 2014 2:45 AM

Key takeaways from Women's leadership conference - from women who lead.

Gina Volk's curator insight, May 22, 2014 4:18 PM

A quote form Kathy Hanson that I believe prioritizes the most important factor in being a good leader:


"Be continually aware of how you are spending your time. Ruthlessly prioritize. Delegate. Do not multitask. Focus on one thing at a time and be intentionally efficient."

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Have We Stopped Taking Account Management Seriously Again? - AdAge.com

Have We Stopped Taking Account Management Seriously Again? - AdAge.com | Client Communication and Team Management | Scoop.it
Have We Stopped Taking Account Management Seriously Again?

Via Rami Kantari
Gina Volk's insight:

The Big 3 in Account Management: 

 

Strategy - This is where becoming a product owner is key. You are the one person at your agency where you must advocate for your client's business. You must know that business better than anyone else at your agency, keeping both your team and your client grounded. 

 

Relationship-Building -  This is simple, honest and open communication is key to build a promising relationship and the best way to maintain it. Always check in with your clients and make sure they know that you are working hard for them. Just a quick check in makes all the difference. 

 

Leadership - A great account manager needs to have a palpable presence with the team. Respect of the creative team and their writers is a much. They must be seen as an expert in their clients field. A great account manager must also be able to confidently present in front of the clients team.

 

 

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Rescooped by Gina Volk from How to be more badass at my job.
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Women's Leadership Conference Reveals Strategies for Leading Authentically

Women's Leadership Conference Reveals Strategies for Leading Authentically | Client Communication and Team Management | Scoop.it

The tenth annual Women's Leadership Conference: Leading with your Authentic Self attracted nearly 400 professionals on April 25 to the Carlson School. Attendees to the sold-out event enjoyed an inspirational talk by Roberta "Bobbi" Cordano (vice president of programs for the Amherst H. Wilder Foundation), took part in a variety of breakout sessions led by top business leaders, networked with fellow women professionals, and engaged in a dynamic panel discussion with Minneapolis Police Department Chief Janeé Harteau.


Via David Hain, Gina Volk
Gina Volk's insight:

A quote form Kathy Hanson that I believe prioritizes the most important factor in being a good leader:

 

"Be continually aware of how you are spending your time. Ruthlessly prioritize. Delegate. Do not multitask. Focus on one thing at a time and be intentionally efficient."

more...
David Hain's curator insight, May 22, 2014 2:45 AM

Key takeaways from Women's leadership conference - from women who lead.

Gina Volk's curator insight, May 22, 2014 4:18 PM

A quote form Kathy Hanson that I believe prioritizes the most important factor in being a good leader:


"Be continually aware of how you are spending your time. Ruthlessly prioritize. Delegate. Do not multitask. Focus on one thing at a time and be intentionally efficient."

Rescooped by Gina Volk from Customer Loyalty in Business to Business
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The Role Of A Key Account Manager (KAM)

The Role Of A Key Account Manager (KAM) | Client Communication and Team Management | Scoop.it
A key account manager is different to a sales person or account manager.

Via MOVING FORWARD CONSULTING
Gina Volk's insight:

20% of your time should be dedicated to developing your relationship with your client. Don't manage more accounts than you can handle or you will lose them! 

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