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10 Reasons Why Hospitality Jobs Are Great : HOSPITALITY TIMES

10 Reasons Why Hospitality Jobs Are Great : HOSPITALITY TIMES | hotel marketing | Scoop.it
Hospitality times is a one-stop newspaper for hoteliers, hospitality educators, students and others interested in the latest news and events in the global hospitality industry.
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Hotels Work Harder to Collect Customer Responses

Hotels Work Harder to Collect Customer Responses | hotel marketing | Scoop.it
Hotels may send guests who have just ended their stay an e-mail survey asking about their experience and sometimes an additional e-mail if they do not respond.
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Chinese tourism: The good, the bad and the backlash

Chinese tourism: The good, the bad and the backlash | hotel marketing | Scoop.it
It might be the biggest phenomenon to hit the global travel industry since the invention of commercial flight -- Chinese tourism.
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Hotel digital conundrum: brand building VS demand generation

Hotel digital conundrum: brand building VS demand generation | hotel marketing | Scoop.it
Hotel marketers may come to look over the previous century as a time of simplicity and certainty.
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Increase Guest Value without Cutting Rates | Market Metrix

Increase Guest Value without Cutting Rates | Market Metrix | hotel marketing | Scoop.it
Value for price is routinely a top driver for guest loyalty, but the question always gets asked – how can hotels raise value without lowering prices?
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Best Practices in Hotel Crisis Management - The Revinate Blog

Best Practices in Hotel Crisis Management - The Revinate Blog | hotel marketing | Scoop.it
In the immediate aftermath of the Boston Marathon bombing a few weeks ago, the Boston police quickly instructed bystanders to leave the area and return to their homes and hotels until the imminent danger had subsided.
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Hotel revenue management in the age of “big data”

Published since 1997, HOTELMARKETING.COM is the Internet hotel marketing magazine for hotel marketers, hoteliers and online travel marketers.


Via AnalyticsInnovations
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Is end of room service in sight? New York Hilton Midtown closes in-room dining | Toronto Star

Is end of room service in sight? New York Hilton Midtown closes in-room dining | Toronto Star | hotel marketing | Scoop.it
One of the exquisite luxuries of staying at a high-end, full-service hotel is ordering room service. That luxury will end this summer at one New York Hilton.
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5 Hospitality Tips for Achieving Top Rated Customer Satisfaction | Business 2 Community

5 Hospitality Tips for Achieving Top Rated Customer Satisfaction | Business 2 Community | hotel marketing | Scoop.it
Even during a global recession, the hotel industry can thrive and often continue to grow by improving their customer satisfaction and customer service. People
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Capitalizing on a good story attracts guests

Capitalizing on a good story attracts guests | hotel marketing | Scoop.it
HotelNewsNow.comdelivers hotel industry news to executives who own, manage, or finance hotels, as well as the hotel managers and employees who oversee the operations of hotels worldwide.
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Images on OTAs help Increase Hotel Bookings and ADRs | VFM Leonardo - Better merchandised hotels mean more bookings

Images on OTAs help Increase Hotel Bookings and ADRs | VFM Leonardo - Better merchandised hotels mean more bookings | hotel marketing | Scoop.it
Expedia recently published an article on tnooz providing 5 tips on how hotels can convert OTA traffic into bookings.  The one tip that stood out to me most
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How Fast Is Your Hotel Internet Connection?

How Fast Is Your Hotel Internet Connection? | hotel marketing | Scoop.it

According to Andrew Yorra, co-founder and vice president of Eleven Wireless, which helps hotels build and manage their WiFi networks, a standard amount of bandwidth in a hotel with free WiFi is usually about 1mbps per each room. So you can check your email, surf the web, update your social media and maybe stream some music.

If a hotel has bandwidth somewhere between 2 and 5mbps per room, that will allow you to upload/download photos and videos, stream music and do some video Skyping. Beyond 5mbps, the internet is your oyster (pretty much.)

Of course, these speeds vary wildly from hotel to hotel and at this point, it's pretty impossible to say which hotel brand is doing it best. But what we've been doing over the past year (and for the forseeable future) is testing hotel speeds. You can do this on a speed testing website like Speedtest.net. Here are a few examples that we've found.*


Via WiFiNovation
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Hoteliers Look to Social Media to Impact on RevPAR - Hotel Business

Hoteliers Look to Social Media to Impact on RevPAR - Hotel Business | hotel marketing | Scoop.it
According to research by hotel intelligence provider, TravelClick, hoteliers believe that both Google Hotel Finder and Facebook Graph Search are set to positively impact their RevPAR (revenue per available room).
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